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1.Can I buy tickets of companies other than China Southern Airlines through B2G?

According to the client’s travel demands, B2G tickets of companies other than China Southern Airlines will be provided by China Southern Airlines Holding Passenger & Cargo Service Co., Ltd. If you want to buy tickets of flights offered by companies other than China Southern Airlines through B2G? For services like ticket change or refund, service complaint, buying insurance, printing travel itinerary, etc., please call China Southern Airlines Holding Passenger & Cargo Service Co., Ltd. at 0755-36876647 or 36876648.

Business hours: 08:00-20:00

2.What after-sales services can B2G offer?

Reschedule/refund: on-line refund and reschedule. Travel itineraries: customized uniform itineraries for mailing. Reports: travel reports of different types according to different divisional, corporate and date specifications. Service numbers: 7×24 key account service numbers 40088 95539 or 95539-7.

3.Why is my mobile phone number required for the B2G?

Such information login account, password, password change, forgetting password, SMS approval, flight information and reschedule/refund information will all be sent to your mobile phone via SMS.

4.Why a list is required for B2G?

After the list of clients or client inviters is introduced by the travel manager of the business or the client manager of China Southern Airlines, when buying tickets with B2G, the client needs not provide various information, just select the passenger from the list directly. Thus it can simplify the ticketing flow, control flyer of B2G, and provide various boarding reports. In addition, the list of employees and that list of client inviters will be managed separately.

5.Who can log in to the B2G?

Travel managers, booking personnel, reviewers of the finance department, travel reviewers and all employees of the clients may access to China Southern Airlines B2G.

Client may customize the quantity, categories and permissions for personnel allowed for login according to their own needs for travel management.   

6.What is the B2G?

China Southern Airlines’ B2G (Business To Group) system is a business travel platform targeting corporate clients which offers self-service ticket sale for corporate clients and offers complete realization solutions for corporate business travel. Corporate clients may apply for and customize different travel policies and functions to realize individualized corporate business travel. It is provided for both parties of clients of China Southern Airlines for free.