Cancel your booking in exchange for a refund

Please note: This form is for British Airways Holidays bookings (Flight + Hotel and/or Flight + Car packages or Hotel only bookings).

Need to cancel?

If you cannot meet the eligibility criteria below, standard amendment and cancellation conditions apply find out more.

Applying for a refund

If you are due to travel in the next 28 days and your holiday cannot go ahead as planned due to unavoidable circumstances shown in the form below, you can apply for a full refund. Refunds can also be claimed at any time if you have been notified of a cancellation or significant change to a flight that forms part of your British Airways Holidays booking.

Enter your details

Please enter your details below and the reason for the refund, choosing from the eligibility options. Refund requests will only be accepted if your booking meets these criteria. Once validated, please allow up to 14 days for your refund to be returned to the original form of payment.

Please complete all the required fields below: