The British Airways experience

More than a flight

The British Airways Experience is more than a flight. It’s about making every single journey as special and original as you are, whatever your reason to travel. We’re always here to help you feel relaxed and secure from the airport to boarding and beyond.

World class standards

Generous baggage allowance

You’ll find generous baggage allowances with free carry-ons, children over 2 are given the same allowance as adults and essentials such as child seats and pushchairs are included.

Check your baggage allowance

On-board food and drink

Enjoy great quality British food and drink including a range by Michelin-starred chef, Tom Kerridge. We’re passionate about sourcing with integrity and serving the best of Britain.

Food and drink options

Relax in our lounges

Discover our lounges at airports around the world and experience an extra-special way to travel, with delicious food, plenty of space and attentive service.

Explore our lounges

An original sense of service

Whether you're enjoying movies in Economy, flat-bed seats in Business or pyjamas in First, you can expect the same uniquely British service across all our cabins. Select your travel cabin

BA Better World

Welcoming you on board

We’re creating a diverse and inclusive workplace where everyone can thrive, and extend this sense of belonging and wellbeing to you.

Find out more

Taking climate action

Sustainability is important to you and to us, which is why we’re reducing emissions and waste and investing in alternatives while enabling you to offset and take action.

Find out more

Helping others

We’ve supported communities in the UK and overseas for more than 30 years. Our new Community Fund will deliver even more life-changing opportunities.

Find out more

Looking after you, every step of the way

Help and support

If you need any assistance we’re here for you. With support teams around the world, we’ll always be local to you and able to help.

Contact us

World class standards

Whether you’re on the ground, in our lounges or 38,000 feet in the sky, we’re here to help make your journey special.

Find out more

Passenger assistance

We offer a caring disability and mobility assistance service throughout your journey. Contact us with your requirements and we'll arrange everything for you.

Get assistance

Our routes around the world

We’ll fly you to the world’s greatest cities, taking you straight to their most conveniently located airports with a choice of times most suitable for you. Start your journey

Helping you get there

Book with Avios

Use your Avios for reward flights, upgrades, hotels, car hire and more.

Use your Avios

Book with an eVoucher

It's easy to make a booking online with your eVoucher.

Using your eVoucher

Travel insurance

Our insurance partner, Europ Assistance, offers comprehensive travel insurance for customers in the UK and other countries. 

Find out more