People

We care about our people and value their contributions to our business. Creating a diverse and inclusive workplace contributes to a sense of wellbeing and belonging, enabling people to thrive. This philosophy is embraced by our leaders, championed by our employee network groups and supported by our relationships with external partners, including Stonewall and the National Forum for Health and WellBeing at Work.

We celebrate different perspectives, backgrounds and experiences and recognise that diversity is a powerful force for change. We want our workforce to be more reflective of the world we live in and the global communities we serve.

Inclusion and Diversity

Diverse representation

We believe that our leaders should represent the diverse populations in the UK and are committed to addressing the underrepresentation of women and minority ethnic groups across the company, particularly in management roles.

Inclusive workplace

Championing equitable pay and race equality, we support colleagues from different backgrounds to progress in their careers and acknowledge the challenges we face as a global community. Our apprenticeship and work experience programmes are designed to encourage a diverse mix of new recruits that reflect our evolving population. We’re also a member of Business in the Community (BITC) and a signatory of the Race at Work charter, which aims to ensure that ethnic minority employees are represented at all levels.

Wellbeing

Caring for the wellbeing of our people means offering support for their mental, physical and emotional health, helping our colleagues to feel their best at work and at home. Our dedicated wellbeing team works closely with health services to provide support for everyone in our business who needs it through a range of services, including a mindfulness app and a 24-hour helpline where colleagues can speak to trained counsellors and advisors. Establishing a network of 150 well-being and inclusion champions and sponsors throughout the business ensures that support is provided where it’s needed most. We've also launched the Peppy app for our colleagues going through the menopause, to connect them to menopause nurses for free.

Gender equality

To improve gender representation at senior management levels with a target to achieve 40% representation of woman by 2025 and equal representation by 2030.  We currently have 39% of women at this senior level and we have made progress but we need to accelerate change to achieve our 2030 goal. Our focus is on recruitment and diversifying our talent pipelines for senior roles and working hard to increase gender diversity in areas where it is more challenging to attract women, for example, in Flight Operations and Engineering. We also use technology to audit job adverts for inclusive language and use diversity data in a more targeted way to drive awareness. We recognise there are barriers to entry and progression into senior roles and are working to increase flexibility and enhance our policies to support parents. For example, we updated our family leave policy in 2022.

Gender Pay Gap Reports

2024

British Airways Gender Pay Gap Report 2024 (pdf, 238kb, English only)

BA Cityflyer Gender Pay Gap Report 2024 (pdf, 123kb, English only)

British Airways Maintenance Cardiff Gender Pay Gap Report 2024 (pdf, 141kb, English only)

British Airways Holidays Gender Pay Gap Report 2024 (pdf, 121kb, English only)

Gatwick Ground Services Gender Pay Gap Report 2024 (pdf, 149kb, English only)

 

2023

British Airways Gender Pay Gap Report 2023 (pdf, 291kb, English only)

BA Cityflyer Gender Pay Gap Report 2023 (pdf, 246kb, English only)

British Airways Maintenance Cardiff Gender Pay Gap Report 2023 (pdf, 268kb, English only)

British Airways Holidays Gender Pay Gap Report 2023 (pdf, 787kb, English only)

Gatwick Ground Services Gender Pay Gap Report 2023 (pdf, 901kb, English only)

 

2022

British Airways Gender Pay Gap Report 2022 (pdf, 1,312kb, English only)

BA Cityflyer Gender Pay Gap Report 2022 (pdf, 1,320kb, English only)

British Airways Maintenance Cardiff Gender Pay Gap Report 2022 (pdf, 1,148kb, English only)

British Airways Holidays Gender Pay Gap Report 2022 (pdf, 1,091kb, English only)

Gatwick Ground Services Gender Pay Gap Report 2022 (pdf, 1,209kb, English only)

 

2021

British Airways Gender Pay Gap Report 2021 (pdf, 899kb, English only)

BA Cityflyer Gender Pay Gap Report 2021 (pdf, 203kb, English only)

British Airways Maintenance Cardiff Gender Pay Gap Report 2021 (pdf, 198kb, English only)

British Airways Holidays Gender Pay Gap Report 2021 (pdf, 209kb, English only)

Gatwick Ground Services Gender Pay Gap Report 2021 (pdf, 140kb, English only)

 

2020

Due to the impact of the Coronavirus pandemic, the Government decided to not obligate companies to publish a Gender Pay Gap Report covering the financial year 2019-2020.

 

2019

British Airways Gender Pay Gap Report 2019 (pdf, 90kb, English only)

BA Cityflyer Gender Pay Gap Report 2019 (pdf, 90kb, English only)

British Airways Maintenance Cardiff Gender Pay Gap Report 2019 (pdf, 90kb, English only)

British Airways Holidays Gender Pay Gap Report 2019 (pdf, 90kb, English only)

Gatwick Ground Services Gender Pay Gap Report 2019 (pdf, 184kb, English only)

 

2018

British Airways Gender Pay Gap Report 2018 (pdf, 90kb, English only)

BA CityFlyer Gender Pay Gap Report 2018 (pdf, 100kb, English only)

British Airways Maintenance Cardiff Gender Pay Gap Report 2018 (pdf, 100kb, English only)

British Airways Holidays Gender Pay Gap Report 2018 (pdf, 87kb, English only)

Gatwick Ground Services Gender Pay Gap Report 2018 (pdf, 153kb, English only)

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BA Better World

Taking significant and urgent action to address aviation’s impacts is critical to make our industry much more sustainable in the long term. That’s why we’re committed to our BA Better World sustainability programme – and to innovating to drive continual improvement in our environmental, social and governance business performance.

More about BA Better World

Planet

The aviation industry contributes to global carbon emissions and draws on the earth’s resources for its products and services. We’re holding ourselves accountable and innovating to drive improvement in our environmental performance – from reducing our carbon footprint through to enabling circularity to reduce resource use and waste.

Discover our commitments

Responsible Business

Committed to maintaining the highest standard of corporate governance, driving performance responsibly, and striving to make customer experiences more sustainable and inclusive, we create opportunities in the communities where we operate, whilst also using our unique skills to support those affected by crisis.

Explore our initiatives