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The information that you provide will be used by the British Airways Holidays Customer Service Team to help you plan, and select, a holiday that is suitable to your individual needs.

This information will not be used for marketing purposes.

Flight assistance

If you require assistance at the airport or during your flight, please contact us on 0344 493 0787, so we can discuss your individual needs.

Hotel and transfer assistance

If you require a hotel that offers disabled facilities, and if you wish to book transfers, please complete the form below, being as specific as you can. Please provide at least 14 days’ notice prior to your intended travel date. We will investigate and get back to you as soon as possible. Please do not complete your booking until we have contacted you.

First name

Last name

Email address

Telephone number

Booking reference (your flight and/or hotel if already booked)

Destination

Arrival date

Departure date

Number of adults/children (please include child ages)

Hotel name

Number of rooms and occupancy per room

Room type preference

What do you require from the hotel? Please select all that apply. Ground floor room Room close to a lift Roll in shower Walk in shower Bathtub Handrails in the bathroom Wider door frames Fridge in the room Two separate beds Notify the hotel of a nut allergy

Do you have difficulty with climbing stairs and/or walking long distances? Please select all that apply. Difficulty climbing stairs Difficulty walking long distances

Will you be taking a wheelchair?

If you are taking a wheelchair, what are the dimensions?

If you are taking a wheelchair, do you require a wheelchair adapted transfer?

If you require adapted transfers, how much luggage will you be travelling with?

Additional comments

Terms and Conditions

British Airways takes the security of personal data very seriously, as explained in our Privacy Policy. The personal data (including any sensitive personal as defined in the Data Protection Act) will be retained on our database for the purposes of ensuring we improve the service to you and your company.

I have read and accept the Terms and Conditions set out above.

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Why choose British Airways Holidays?

Enjoy these great benefits:

Peace of mind with our Customer Promise
Book flight + hotel or flight + car hire together for the best deals
23kg checked baggage per person included
24-hour support helpline during your trip
Low deposits from just £60pp
Collect bonus Avios
All our holiday packages are ATOL protected

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