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Frequently asked questions

How can I change the name of a passenger on a ticket?

Last updated: 23 April, 2024

If you booked a flight with British Airways and the name of the person travelling with us is spelt incorrectly on their ticket, or their name doesn’t match the one on their passport, you can contact us.

Most spelling mistakes can be easily corrected over the phone if all the flights on your ticket are operated by British Airways. We don't charge for this type of change, however if the taxes, fees, carrier-imposed charges or fuel surcharges on the ticket have changed since the booking was made, you’ll need to pay the difference.

Please be prepared to send through proof of your identity if our team needs them to support your name change.

If you are travelling with multiple airlines, one of our Customer Services team can explain the process of updating your name to you over the phone.

Please be aware that it's not possible to update or correct a name on a ticket simply by updating the name in the Advance Passenger Information in Manage My Booking. This information doesn’t make changes to an e-ticket.

If you booked through a travel agent or on a travel website, please contact them directly. We can't change tickets they’ve issued.

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