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Travelling with children

We understand that travelling with children can be challenging and hope that the following information helps to put your mind at ease.

Dedicated services at Hamad International Airport

Hamad International Airport offers dedicated family-oriented facilities for you and your family's comfort and convenience.

  • Baby strollers:
    We offer baby strollers as a courtesy for families travelling with young children. Please ask our staff for assistance when you arrive at Hamad International Airport.
  • Activity nodes:
    Your children will love the indoor activity nodes at the Hamad International Airport passenger terminal. Each of five activity nodes offers televisions, internet browsing, toys, mini-rides and climbing frames.
  • Parents' rooms:
    Located at various points across the passenger terminal., our parents' rooms allow you to attend to your infant in privacy and comfort. Facilities include water/milk warmers and diaper changing stations.
  • Family toilets:
    We appreciate it can be uncomfortable accompanying an older child to a toilet of the opposite gender. To help with this, family toilets are available to make it easier to look after your child’s needs.
  • Priority boarding:
    Passengers travelling with young children or infants will be offered priority boarding.

To access any of these facilities, simply follow the dedicated signs or ask for directions at an information desk. Alternatively, you can locate relevant facilities using an airport map prior to travel.

Click here to learn more about HIA airport

Children travelling alone

If you’re planning for your child to travel alone, we’re here to make sure they enjoy their trip and that they are well taken care of throughout their journey.

When you book our unaccompanied minor service, your child will be received at the originating airport, taken care of during transit and while on board the aircraft. He or she will be handed over to the person designated by the parents/guardians upon arrival at the final destination.

Cost
To avail the unaccompanied minor service, an adult fare needs to be purchased for the child. Please contact us to book the flight and the service.

Note: An adult fare will be charged for the child, certain fare types are not eligible for the unaccompanied minor service. Please check with Qatar Airways office before making any purchase.

Escorting children

Qatar Airways also offers an escort service for children travelling alone. A dedicated airline representative will accompany your child throughout the journey. Please contact us at least 72 hours prior to the flight departure to request this service for your child travelling alone.

Eligibility
To be eligible for the unaccompanied minor service or escort services:

  • The child must be between the ages of 5 and 15 years (up to but not including the 16th birthday). Children under 5 years cannot be accepted.
  • The child must be travelling on Qatar Airways operated flights.

Cost

To avail the unaccompanied minor service, you will also be charged a return ticket for the company employee who will accompany your child.

Child fares and baggage allowance

Your child's age at the date of departure for each flight on your journey determines whether they are eligible for an infant or child fare.
Refer to the following page to check the applicable fare type depending on your child's age: Child fares and baggage on Qatar Airways flights.

Al Maha Services Meet and Assist Family Package

Customers travelling with family who are looking for an unforgettable experience at Hamad International Airport can take advantage of our Al Maha Services Meet and Assist Family Package at an exclusive rate.

Available for families with a minimum of two adults and one child (three children max), the Family Package is designed with your comfort in mind. An Al Maha Services hostess will assist you with all departure or arrival formalities while you relax in one of our exclusive lounges.

Book now