We're able to carry an assistance dog free of charge in the cabin of all our flights. Here's more information about how to plan and book your flight with your assistance dog.
An assistance dog is one that has been trained to assist a person with a disability or medical condition and has been determined as being able to travel safely in the aircraft cabin. For your assistance dog to travel with you in the cabin on British Airways your assistance dog must:
If your dog does not meet these criteria, it will need to travel as a domestic pet.
It's currently not possible to book this service online so if you've already booked your flight on ba.com, we recommend contacting us at least fourteen days before you're planning to travel to book your assistance dog. If you have booked through your travel agency please contact them directly.
Here are our contact details:
Travelling on other airlines
If your flight is operated by one of our airline or franchise partners, they may have different processes so please contact them directly before you travel.