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At British Airways our promise of ‘To Fly. To Serve’ embodies who we are and what we do. We want to ensure our promise extends beyond our everyday operation and that our commitment is one that lasts. To do that we have one overarching goal: Responsible Flying.

What is Responsible Flying?


We want to use the power of flight to spread social and economic benefits to people. We want flying to be both an inclusive and responsible practice that is actively involved in caring for our people and our planet.

British Airways has led the way on sustainability for 25 years since we established our Environment function in 1989.

Our corporate responsibility programme is set up to address both our impact on the planet and the people with whom we interact. It incorporates five pillars or commitments:

  1. To create sustainable and responsible communities
  2. To promote wellbeing and inclusion
  3. To conduct business responsibly
  4. To reduce British Airways’ environmental impact
  5. To reduce waste and improve recycling.

Gender pay

The Government has introduced Gender Pay Gap legislation requiring companies that employ 250 or more people to report their gender and bonus gap. The legislation has specific reporting requirements and the reports for British Airways are available below.

British Airways Gender Pay Gap Report 2018 (pdf, 90kb, English only)

BA CityFlyer Gender Pay Gap Report 2018 (pdf, 100kb, English only)

British Airways Maintenance Cardiff Gender Pay Gap Report 2018 (pdf, 100kb, English only)

British Airways Holidays Gender Pay Gap Report 2018 (pdf, 87kb, English only)

Gatwick Ground Services Gender Pay Gap Report 2018 (pdf, 153kb, English only)