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Frequently asked questions

What happens if I don't receive a confirmation page and booking reference after booking my flight?

Last updated: 6 August, 2024

If your browser doesn’t display a confirmation page and booking reference, it’s likely that your booking was successful, but the confirmation page has failed to load. If this happens, please check your email inbox, including any trash or junk folders, to see if you’ve received the email receipt confirming your booking.

If you've not received an email within two hours, please contact us.

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