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Cookies

What are cookies?

Cookies are small files placed on your computer by websites you visit. They allow websites to operate properly and can also provide site owners data that can help enhance your experience.

For example, our cookies remember your chosen language and country, meaning you don’t need to choose them again each time you visit ba.com. Sometimes our cookies need to collect a small amount of essential personal information, such as the IP address of your device. We only ever collect this data when absolutely necessary.

How does ba.com use cookies?

We use cookies for four key purposes.

Essential

Our website can’t operate properly without essential cookies. We only collect the minimum personal information needed to provide services on ba.com. You can disable these cookies in your browser but parts of ba.com may not work.

Analytics

We use analytical cookies to measure how you use our website. This helps us improve ba.com. Analytical cookies don’t directly identify users.

Marketing

We use marketing cookies to display personalised advertisements on other sites you may visit. We work with approved partners to deliver relevant content and measure the effectiveness of these advertisements.

Functional

These cookies let us save the choices you make and some of the information you provide when browsing ba.com. They don’t track your browsing activity on other websites. Without functional cookies, ba.com may not work reliably.

Can you choose what cookies ba.com uses?

Yes. You can manage your cookie preferences and choose to block or allow essential, functional, marketing and analytics cookies.

Choose your cookie preferences

You can also refuse to accept cookies by changing your browser settings. Bear in mind that ba.com may not function properly without the use of some cookies.

Cookies used on ba.com

Cookie name: _abck
Cookie domain:  www.britishairways.com
Purpose: This cookie is used to analyse traffic to determine if it is automated traffic generated by IT systems or a human user.
Expiry: 1 year

Cookie name: _ga_FWMPLLY660
Cookie domain: 
Used to persist session state.
Purpose:
www.britishairways.com
Expiry: 
13 months

Cookie name: AEM_SESSION_LOCALE
Cookie domain:
 www.britishairways.com
Purpose:
Ensures that content is delivered correctly. BA’s Content Management System.
Expiry: 1 year

Cookie name: AKA_A2
Cookie domain: www.britishairways.com
Purpose: Optimises the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
Expiry: 1 hour

Cookie name: Allow_BA_Cookies_Date
Cookie domain:  www.britishairways.com
Purpose: Stores the date that the user accepted the cookie popup.
Expiry: 1 year

Cookie name: at_check
Cookie domain: www.britishairways.com
Purpose: Temporary cookie to check if the cookie read/write capability is enabled on the browser.
Expiry: Session

Cookie name: AWSALB
Cookie domain: www.britishairways.com
Purpose: Used for the AWS ELB application load balancer on YourMenu, which distributes network traffic evenly among a set of resources that collectively support an application.
Expiry: 1 week

Cookie name: AWSALBCORS
Cookie domain:  www.britishairways.com
Purpose: Load balancer on YourMenu which distributes network traffic evenly among a set of resources that collectively support an application.
Expiry: 1 week

Cookie name: AWSELB
Cookie domain: www.baggageclaim.britishairways.com
Purpose: Elastic Load balancer for Amazon web service which distributes network traffic evenly among a set of resources that collectively support an application.
Expiry: Session

Cookie name: AWSELBCORS
Cookie domain: www.baggageclaim.britishairways.com
Purpose: Elastic Load balancer for Amazon web service which distributes network traffic evenly among a set of resources that collectively support an application.
Expiry: Session

Cookie name: ba_client_sessionId
Cookie domain: www.britishairways.com
Purpose: Sets a standard ID for a customer session.
Expiry: 1 year

Cookie name: BA_COUNTRY_CHOICE_COOKIE
Cookie domain: www.britishairways.com
Purpose: Keeps track of your choice of country and avoids this choice being repeated.
Expiry: 1 year

Cookie name: BA_LANGUAGE_CHOICE_COOKIE
Cookie domain: www.britishairways.com
Purpose: Keeps track of your choice of language and avoids this choice being repeated.
Expiry: 1 year

Cookie name: BAAUTHKEY
Cookie domain: www.britishairways.com
Purpose: Keeps customers logged in during their session.
Expiry: Session

Cookie name: BADPAUTHKEY
Cookie domain: www.britishairways.com
Purpose: Enables customer to remain logged in on BA holidays during their session.
Expiry: Session

Cookie name: BADPSessionA
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your PC. Required to make the site work.
Expiry: Session

Cookie name: BADPSessionA
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your PC. Required to make the site work.
Expiry: Session

Cookie name: BASessionA
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your PC. Required to make the site work.
Expiry: Session

Cookie name: betaUser
Cookie domain: www.britishairways.com
Purpose: Stores a number to represent if the user sees the new beta version of homepage or not.
Expiry: 1 year

Cookie name: BIGipServerba.com-port80
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways web site infrastructure.
Expiry: Session

Cookie name: BIGipServerba.com-port81
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways web site infrastructure.
Expiry: Session

Cookie name: BIGipServercontent-proxy.baplc.com-80
Cookie domain: www.britishairways.com
Purpose: Helps to efficiently route internal traffic, and contain encoded addresses of internal Jive servers.
Expiry: 1 hour

Cookie name: BIGipServerdp-live.baplc.com-port81
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways web site infrastructure.
Expiry: Session

Cookie name: BIGipServersolr-live.baplc.com-80
Cookie domain: www.britishairways.com
Purpose: Balances the load on BA's web site infrastructure.
Expiry: Session

Cookie name: bm_sz
Cookie domain: www.britishairways.com
Purpose: Manages the interaction with the online bots. It also helps in fraud preventions.
Expiry: 4 hours

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_Analytics
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_BANNER_LOADED
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_BANNER_VIEWED
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_Functional
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_Marketing
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BrowserId_sec
Cookie domain: www.salesforce.com
Purpose: Provides debugging functionality for Live chat.
Expiry: 1 year

Cookie name: cp_session
Cookie domain: www.naprepin.custhelp.com
Purpose: Content management system. Enables us to secure our forms by checking that no one else is pretending to be the user.
Expiry: Session

Cookie name: depDate
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" requested departure date.
Expiry: Session

Cookie name: dtCookie
Cookie domain: www.britishairways.com
Purpose: Tracks a visit across multiple requests.
Expiry: Session

Cookie name: dtPC
Cookie domain: www.britishairways.com
Purpose: Identifies proper endpoints for beacon transmission (for real-user monitoring); includes session ID for correlation.
Expiry: Session

Cookie name: dtSa
Cookie domain: www.britishairways.com
Purpose: Serves as an intermediate storage for page-spanning actions. Saves user action names, across different pages. This is required because page loads result in JavaScript code restart, so all contextual information must be stored in cookies.
Expiry: Session

Cookie name: ensBAVisitorID
Cookie domain: www.britishairways.com
Purpose: Visitor ID created by Ensigten. Identifies a unique visitor for the use of personalisation on the British Airways site and advertisements off site.
Expiry: 1 year

Cookie name: FO_DESTINATION_COOKIE
Cookie domain: www.britishairways.com
Purpose: Saves the customers previous search.
Expiry: 14 days

Cookie name: FO_ORIGIN_COOKIE 
Cookie domain: www.britishairways.com
Purpose: Saves the customers previous search.
Expiry: 1 year

Cookie name: FS_DEPT_AIRPORT
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" airport of selected departure.
Expiry: 1 year

Cookie name: JSESSIONID
Cookie domain: www.britishairways.com
Purpose: Preserves user states across page requests.
Expiry: Session

Cookie name: loginType
Cookie domain: www.britishairways.com
Purpose: Detects the type of login so the pages can present themselves accordingly.
Expiry: Session

Cookie name: Mbox
Cookie domain: www.britishairways.com
Purpose: Tracks a number of values that manage how visitors experience Target campaigns.
Expiry: 13 months

Cookie name: mbox
Cookie domain: www.britishairways.com
Purpose: Tracks a number of values that manage how visitors experience Target campaigns through Adobe Target.
Expiry: 13 days

Cookie name: mmapi.p.bid
Cookie domain: www.britishairways.com
Purpose: Stores persistent data. Oracle maxymiser.
Expiry: 10 minutes

Cookie name: numberOfNights
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" the number of nights selected for a hotel request.
Expiry: Session

Cookie name: PASSENGER_MIX
Cookie domain: www.britishairways.com
Purpose: Holds previous search information.
Expiry: 1 year

Cookie name: previousCountryInfo
Cookie domain: www.britishairways.com
Purpose: Keeps track of your previous choice of country.
Expiry: Session

Cookie name: retDate
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" requested return date.
Expiry: Session

Cookie name: rxVisitor
Cookie domain: www.britishairways.com
Purpose: Contains the visitor ID to correlate sessions.
Expiry: Session

Cookie name: Rxvt
Cookie domain: www.britishairways.com
Purpose: Specifies the session timeout.
Expiry: Session

Cookie name: session_id
Cookie domain: www.britishairways.com
Purpose: Sets a standard ID for a customer session.
Expiry: 30 days

Cookie name: Uuid
Cookie domain: www.britishairways.com
Purpose: Displays relevant advertising.
Expiry: 1 month

Cookie name: v1st
Cookie domain: www.britishairways.com
Purpose: Collects information about how visitors use BA.com. Information is used to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Expiry: 13 months

Cookie name: cf_clearance
Cookie domain: www.bacommunityfund.co.uk
Purpose: Protects against marketing cookies that track users and Cross-site Request Forgery (CSRF) that allows attackers to steal or manipulate your cookies.
Expiry: 1 year

Cookie name: code_verifier
Cookie domain: www.britishairways.com
Purpose: Token requests that correspond to the authorisation requests. Enables an authorisation server to reject a token request from a malicious application that does not have a code verifier.
Expiry: Session

Cookie name: CookieBehavior
Cookie domain: www.careers.ba.com
Purpose: Determines whether any cookies in viewer requests are included in the cache key and in requests that CloudFront sends to the origin.
Expiry: Session

Cookie name: ARRAffinity
Cookie domain: www.entertainment.ba.com
Purpose: Used by Azure, it keeps track of connecting users by giving them a so-called 'affinity' cookie. This ensures the link between clients and the server they connect to for the entirety of their session.
Expiry: Session

Cookie name: ARRAffinitySameSite
Cookie domain: www.entertainment.ba.com
Purpose: Set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
Expiry: Session

Cookie name: bm_mi
Cookie domain: www.shopping.ba.com
Purpose: Differentiates between unwanted, automated access and legitimate, human users.
Expiry: 2 hours

Cookie name: bm_sv
Cookie domain: www.shopping.ba.com
Purpose: Differentiates between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: 2 hours

Cookie name: ak_bmsc
Cookie domain: www.shopping.ba.com
Purpose: Optimises performance, and improves the user experience.
Expiry: 2 hours

Cookie name: akacd_BA_N
Cookie domain: www.britishairways.com
Purpose: Ensures a consistent experience between new and old versions of the homepage.
Expiry: Session

Cookie name: earcusessionid
Cookie domain: www.jobs.ba.com
Purpose: Maintains users session.
Expiry: Session

Cookie name: earcusession
Cookie domain: www.jobs.ba.com
Purpose: Prevents various session hijacking scenarios.
Expiry: 1 week

Cookie name: membershipId
Cookie domain: www.britishairways.com
Purpose: Use to simplify managing extra information across journeys.
Expiry: 7 days

Cookie name: appSessionNX
Cookie domain: www.britishairways.com
Purpose: To manage and maintain customer session across the journeys.
Expiry: 7 days

Cookie name: User
Cookie domain: www.britishairways.com
Purpose: Use to simplify managing extra customer information across journeys.
Expiry: 7 days

Cookie name: _ga
Cookie domain: www.britishairways.com
Purpose: Collects information and reports website usage statistics anonymously to Google.
Expiry: 13 months

Cookie name: _gcl_au
Cookie domain: www.britishairways.com
Purpose: Tracks the conversions of google tags.
Expiry: 3 months

Cookie name: AMCV_718D3E2F59A96D3B0A495C46%40AdobeOrg
Cookie domain: www.britishairways.com
Purpose: Identifies a unique visitor.
Expiry: 13 months

Cookie name: da_intState
Cookie domain: www.britishairways.com
Purpose: Collects information through an anonymous form about how visitors use BA.com. Information is used to compile reports and improve the site.
Expiry: 30 minutes

Cookie name: da_lid
Cookie domain: www.decibelinsight.net
Purpose: Collects information through an anonymous form about how visitors use BA.com. Information is used to compile reports and improve the site.
Expiry: 1 year

Cookie name: da_sid
Cookie domain: www.decibelinsight.net
Purpose: Collects information through an anonymous form about how visitors use BA.com. Information is used to compile reports and improve the site.
Expiry: 30 minutes

Cookie name: kndctr_718D3E2F59A96D3B0A495C46_AdobeOrg_cluster
Cookie domain: www.britishairways.com
Purpose: Contains the visitor ID for Adobe analytics.
Expiry: 30 minutes

Cookie name: kndctr_718D3E2F59A96D3B0A495C46_AdobeOrg_identity
Cookie domain: www.britishairways.com
Purpose: Contains the visitor ID for Adobe analytics.
Expiry: 13 months

Cookie name: mmapi.p.pd
Cookie domain: www.britishairways.com
Purpose: Stores persistent data. Customer profile information: anonymous visitor id, historical visitor profile (generated experiences and tracked actions).
Expiry: 1 year

Cookie name: mmapi.p.srv
Cookie domain: www.britishairways.com
Purpose: Stores persistent data. Maxymiser Content Generator service node name.
Expiry: 1 year

Cookie name: mmapi.p.uat
Cookie domain: www.britishairways.com
Purpose: Stores persistent data. Personalisation criteria (custom attributes) - persistent values captured from the site pages with the help of CD API custom scripts.
Expiry: 1 year

Cookie name: mmapi.p.bid
Cookie domain: www.britishairways.com
Purpose: Stores information about the users experience and collects data about them for advertising purposes.
Expiry: 10 minutes

Cookie name: s_gpv
Cookie domain: www.britishairways.com
Purpose: Remembers information about the previous page, such as the name of the referring page.
Expiry: 30 minutes

Cookie name: s_cc
Cookie domain: www.britishairways.com
Purpose: Supports Adobe Analytics with identifying site visitors and their behaviours, enabling an understanding of consumer behaviour to assist with the relevant targeting of appropriate marketing activity.
Expiry: Session

Cookie name: s_fid
Cookie domain: www.britishairways.com
Purpose: Supports Adobe Analytics with identifying site visitors and their behaviours. Consumer behaviour is used to assist with sharing relevant marketing content.
Expiry: 13 months

Cookie name: _ga_FWMPLLY660
Cookie domain: www.britishairways.com
Purpose: Persits session state.
Expiry: 13 months

Cookie name: _ga_JZ69DQ22TR
Cookie domain www.bacommunityfund.co.uk
Purpose: Persits session state.
Expiry: 13 months

Cookie name: _ga_T9EG2HH2W6
Cookie domain: www.britishairways.com
Purpose: Persits session state.
Expiry: 13 months

Cookie name: _ga_YD561600B1
Cookie domain: www.comicrelief.com
Purpose: Persits session state.
Expiry: 13 months

Cookie name: _hjFirstSeen
Cookie domain: www.britishairways.com
Purpose: Identifies a new user’s first session.
Expiry: 30 minutes

Cookie name: _hjAbsoluteSessionInProgress
Cookie domain: www.britishairways.com
Purpose: Detects the first pageview session of a user.
Expiry: 30 minutes

Cookie name: _hjIncludedInSessionSample_{site_id}
Cookie domain: www.britishairways.com
Purpose: Informs Hotjar whether that user is included in the data.
Expiry: 30 minutes

Cookie name: _hjSession_{site_id}
Cookie domain: www.britishairways.com
Purpose: Holds the current session data. Ensures that subsequent requests within the session window will be attributed to the same Hotjar session.
Expiry: 30 minutes

Cookie name: _hjSessionUser_{site_id}
Cookie domain:  www.britishairways.com
Purpose: Ensures data from subsequent visits to the same site are attributed to the same user ID.
Expiry: 1 year

 

Cookie name:  _fbp
Cookie domain:  www.britishairways.com
Purpose: Delivers a series of advertisement products through Facebook such as real time bidding from third party advertisers. Stores and tracks visits across BA.com.
Expiry: 3 months

Cookie name: _gcl_au
Cookie domainwww.britishairways.com
Purpose: Stores and tracks conversions.
Expiry: 3 months

Cookie name: _uetsid
Cookie domain: www.britishairways.com
Purpose: Bing Ad loader. Collects anonymous information about how visitors use BA.com.
Expiry: 1 day

Cookie name: _uetvid
Cookie domain: www.britishairways.com
Purpose: Bing Ad loader. Collects anonymous information about how visitors use BA.com.
Expiry: 1 day

Cookie name: IDE
Cookie domain: www.doubleclick.net
Purpose: Shows Google ads on non-Google sites.
Expiry: 13 months

Cookie name: Muid
Cookie domain: www.bing.com
Purpose: Stores and tracks visits across BA.com.
Expiry: 13 months

Cookie name: muc_ads
Cookie domain: t.co
Purpose: Collects data on how visitors use BA.com in order to optimise the website and make advertisement on BA.com more relevant to users.
Expiry: 13 months

Cookie name: cdv
Cookie domain: www.recommender.scarabresearch.com
Purpose: Displays personalised product recommendations on the page.
Expiry: 1 year

Cookie name: _kuid_
Cookie domain: krxd.net
Purpose: Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
Expiry: 6 months

Cookie name: sa-user-id
Cookie domain: srv.stackadapt.com
Purpose: To be able to uniquely identify a user for retargeting, conversion or look-a-like purposes. Pseudonymous randomly generated user ID.
Expiry: 1 year

Cookie name: impactdata
Cookie domain: api.impact.com
Purpose: To be able to store a unique click ID and program number of the ad to correctly assign on conversion.
Expiry: 30 days

Cookie name: skyscanner_redirectid
Cookie domain: www.skyscanner.net
Purpose: To be able to store a unique redirect ID to correctly assign on conversion
Expiry: 30 days

Cookie name: ensKayakId
Cookie domain: www.kayak.com
Purpose: To be able to store a unique redirect ID to correctly assign on conversion
Expiry: 30 days

Cookie name: CONSENT
Cookie domain: www.youtube.com
Purpose: Stores information about how the customers uses BA.com and all advertising that the customer may have seen before visiting BA.com.
Expiry: 13 months

Cookie name: kampyle_userid
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleInvitePresented
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampylePageLoadedTimestamp
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleSessionPageCounter
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleUserPercentile
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleUserSession
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleUserSessionsCount
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: mdLogger
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: sp_landing
Cookie domain: www.spotify.com
Purpose: Set by Spotify to implement audio content from Spotify on BA.com. It also collects information on user interaction with this audio content.
Expiry: 13 months

Cookie name: sp_t
Cookie domain: www.spotify.com
Purpose: Set by Spotify to implement audio content from Spotify on ba.com. It also collects information on user interaction with this audio content.
Expiry: 13 months

Cookie name: SRCHD
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: SRCHHPGUSR
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: SRCHUID
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: SRCHUSR
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: VISITOR_INFO1_LIVE
Cookie domain:  www.youtube.com
Purpose: Detects and resolve problems with the service.
Expiry: 6 months

Cookie name: VISITOR_PRIVACY_METADATA
Cookie domain: www.youtube.com
Purpose: Stores the user's cookie consent state for the current domain.
Expiry: 6 months

Cookie name: YSC
Cookie domain:  www.youtube.com
Purpose: Ensures that requests within a browsing session are made by the user, and not by other sites.
Expiry: Session

Cookie name: ajs_anonymous_id
Cookie domain: www.bacommunityfund.co.uk
Purpose: Helps to count how many people visit a certain site by tracking if you have visited before.
Expiry: 1 year

Cookie name: _SS
Cookie domain:  www.bing.com
Purpose: Collects information on visitor behaviour on multiple websites. Information is used on the website to optimise the relevance of advertisement. Allows the website to determine how the visitor accessed the website.
Expiry: Session

Cookie name: jwplayer.captionLabel
Cookie domain: www.mediacentre.britishairways.com
Purpose: Remembers If user switches on Closed Captions and turns on captions for any further videos they view.
Expiry: Session

Cookie name: test_cookie
Cookie domain:  www.doubleclick.net
Purpose: Determines if the website visitor's browser supports cookies.
Expiry: 15 minutes

Last updated: October 2024

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