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Please visit our Help Centre if you need assistance with your journey, or need to contact us.

Middle East operation

We understand that the continuing situation in the Middle East remains worrying for many of our customers, particularly those planning travel in the months ahead. Due to ongoing uncertainty and airspace restrictions, some of our flights in the region have been cancelled or temporarily suspended, including services to and from Abu Dhabi, Amman, Bahrain, Doha, Dubai, Tel Aviv, and Riyadh.

To give customers greater peace of mind, we’re extending the flexibility available to those with bookings to these destinations.

Your refund options

If you’re booked to travel to or from any of the destinations listed above up to and including 31 October 2026, you can now request a full refund, even if your flight is still scheduled to operate.

This applies to tickets:

  • Issued by 1 April 2026
  • For travel between 28 February and 31 October 2026

Changing your plans instead

For travel from 02 June, if you’d prefer to travel at a later date, you can also choose to change your booking without a change fee. You can:

  • Move your journey to a later date on the same route, or
  • Rebook onto a different British Airways route

Any fare difference may apply.

These options are available for customers originally due to travel up to and including 31 October 2026, to or from Abu Dhabi, Amman, Bahrain, Doha, Dubai, Tel Aviv, Jeddah and Riyadh.

We’re here to help.

We continue to monitor the situation closely and are contacting affected customers directly with the latest information and available options. Your safety is always our highest priority, and we would never operate a flight unless it was safe to do so.