Finnair offers an escort service for children between 5 and 11 years of age travelling alone, whereby we take responsibility for the child for the duration of his or her flight, from the departure airport to the destination airport. When travelling to and from the US, the age is between 5 and 14. The service is also available for adolescents between 12 and 17 years of age travelling alone, but for them the service is not mandatory. The service is available for flights marketed by Finnair (AY code on the ticket) and operated by Finnair or Norra.
Children between 5 and 11 years of age may travel without the UM reservation on
Please note that when travelling to the United States, a child under 15 years of age travelling alone must have an unaccompanied minor reservation.
Children under 5 years of age are only allowed on Finnair flights within Finland when accompanied with a family member of at least 16 years of age, or with an escort of at least 18 years of age provided by the child’s legal guardian. On international flights, the accompanying person has to be at least 18 years old.
Flight tickets for unaccompanied minors (UM) can be bought from our customer service or from a travel agency – unfortunately, you cannot do this online at this time. The service for escorting children is available for all ticket types, including campaign fares.
Each fee is for flights in one direction.
|INTERCONTINENTAL FLIGHTS||FLIGHTS WITHIN EUROPE AND MIDDLE EAST||FLIGHTS WITHIN FINLAND, SCANDINAVIA AND THE BALTICS|
When you book your child’s tickets, you must provide the contact information of the person who will see off and receive your child. He or she will be required to show a valid form of identification at the airport when requested.
Please note that minors may need to have specific travel documents on their journey.
We recommend that you arrive at the airport well before flight departure, so that there is sufficient time to fill in our advice form for unaccompanied minors. Please see the UM Handling Advice (opens PDF document) in advance.
There is a dedicated check-in desk at Helsinki Airport for passengers needing assistance. The desk is labelled ”Special Passengers” and is also marked with the corresponding international symbols.
The staff at the desk will give your child a neck bag and put into it all the documents he or she will need during the journey, such as the UM Handling Advice form, flight tickets, identification papers and visa.
At Helsinki Airport it is possible to accompany the child all the way to the departure gate, provided that you have your passport with you. Please consult the check-in desk.
Unaccompanied minors will be allowed to board the aircraft first. Please stay at the airport until you are sure your child’s flight has departed.
Our cabin crew will keep an eye on your child and make sure they have everything they need throughout the flight to ensure his or her comfort and safety. On intercontinental flights we serve a generous and tasty hot meal. On European flights over two hours long we serve your child a free snack from the Sky Bistro menu (not combos). Blueberry juice and water are served free of charge on all our flights.
On intercontinental flights your child will be able to enjoy our in-flight entertainment, which includes lots of movies and games for children.
When the flight arrives, our ground staff will escort your child through the border control and the baggage claim area to the arrival hall. The staff may not speak your child’s language.
Your child will only be released into the care of the person you have nominated in advance, and the identity of that person will be verified before your child is handed over.
If the flight is delayed, we will offer your child special attention and assistance. We will ensure that you will receive information on all changes. Your child will be under supervision at all times.