Bag limitations

arrivals baggage reclaim

Seasonal bag limitations

During busy travel seasons, we place limitations on checked bags and boxes on some flights. From June 1, 2019 - August 19, 2019 and December 7, 2019 - January 12, 2020, there are seasonal limitations.

Seasonal and year-round limitations for checked bags have been updated as of April 18, 2019.

What you can bring

Checked bags

First

3 complimentary bags on 3-cabin aircraft; 2 on 2-cabin aircraft

Business

2 complimentary bags

Premium Economy

2 complimentary bags (excluding flights to / from Alaska and Hawaii)

Main Cabin

2 bags (charges may apply)

Additional items

Unless other restrictions are in place, you can also bring:

  • 1 carry-on item
  • 1 personal item

Carry-on bags

You can also travel with:

  • Sports equipment (additional charges may apply)
  • Assistive devices for customers with disabilities
  • Bags weighing 51-70 lbs. (23.1-32 kgs) for an applicable charge

Special items and sports equipment

Special assistance

What you can’t bring

When traveling to Mexico, the Caribbean, Central or South America, you will not be able to travel with:

  • Overweight items (more than 70lb/32kgs)
  • Oversized items
  • Excess bags (only 2 checked bags allowed)
  • Boxes**

**A “box” is any container that isn’t normally used for transporting items for air travel; this includes plastic tubs, containers and coolers.

Seasonal limitations

Oversize, overweight and excess bag limitations apply June 1, 2019 - August 19, 2019 and December 7, 2019 - January 12, 2020, for select cities (only 2 checked bags allowed).

  • Cap Haitian, Haiti (CAP)
  • Grenada, Grenada (GND)
  • Kingston, Jamaica (KIN)
  • St. Vincent (SVD)
  • Guatemala City, Guatemala (GUA)
  • Managua, Nicaragua (MGA)
  • San Salvador, El Salvador (SAL)
  • San Pedro Sula, Honduras (SAP)
  • Tegucigalpa, Honduras (TGU)
  • Aguascalientes (AGU)
  • Hermosillo (HMO)
  • Leon (BJX)
  • Monterrey (MTY)
  • Oaxaca (OAX)
  • Queretaro (QRO)
  • San Luis Potosi (SLP)
  • Torreon (TRC)
  • Brasilia, Brazil (BSB)
  • Cali, Colombia (CLO)
  • Caracas, Venezuela (CCS)
  • Maracaibo, Venezuela (MAR)
  • Pereira, Colombia (PEI)

Year-round limitations

Oversize, overweight and excess bag limitations apply year-round for select cities. (Only 2 checked bags allowed)

  • Camaguey, Cuba (CMW)
  • Georgetown, Guyana (GEO)
  • Holguin, Cuba (HOG)
  • Port au Prince, Haiti (PAP)
  • Santa Clara, Cuba (SNU)
  • Varadero, Cuba (VRA)

A permanent embargo on boxes as well as excess, oversize and overweight bag charges is in place.

  • Morelia (MLM)
  • Zacatecas (ZCL)

A permanent embargo on boxes as well as excess, oversize and overweight bag charges is in place.

  • Guayquil, Ecuador (GYE)
  • Manaus, Brazil (MAO)
  • Quito, Ecuador (UIO)