Search Help & Support oneworld Assistance Home Home About BA BA Better World The BA experience Travel classes What's new Business travel Partners and alliances Join the Club About the Club About tier points About Avios Collecting Avios Spending Avios Personal Avios credit cards Business Avios credit cards Explore our destinations Flights to New York Flights to Los Angeles Flights to Paris Flights to San Francisco Routes and timetables Before you fly Baggage essentials Airport information British Airways Holidays Holiday Finder City breaks All Inclusive holidays Multi-centre holidays Other holiday types New York holidays Caribbean holidays Tenerife holidays Special offers Find our cheapest flights Last-minute deals London airport hotels Airport parking Travel insurance Meet and assist Book a flight Book a flight with Avios Flight + Hotel Flight + Car Find a hotel Hire a car Book an experience Multi-centre holidays Find my booking Online check-in
Find my booking Online check-in Flight status Flight information
Log in to your account Join the Club My account Log in to On Business
Online check-in
Flight status Flight information

Please visit our Help Centre for more support if you have a question about your booking or flight.

Help Centre Help Centre
Delays, cancellations and refunds Lost baggage Vouchers Contacts and FAQs Flight status Disability and mobility assistance Medical conditions and pregnancy Travel assistance Checking in and boarding Latest travel news
Manage my booking Flight status

Redeeming Customer Relations issued vouchers on British Airways Holidays bookings

You can use this form to redeem your voucher under the following circumstances:

  • You have a British Airways Holidays Customer Relations Voucher, you'd like to redeem this against a new or existing British Airways Holidays booking.
  • You have a British Airways Customer Relations Voucher, you'd like to redeem this against a new or existing British Airways Holidays booking

This form cannot be used to redeem any voucher type against standalone flight bookings, click here for further information on redeeming vouchers on flight bookings.

Next steps: Please complete your new booking on ba.com and submit the details below.

This is a required field This is a required field This is a required field

Please allow up to 7 days for your request to be processed.

  • If there is a value left on your voucher, we will email you the total remaining and instructions on how to redeem this in the future
  • If you paid a deposit on your new British Airways Holidays booking, we will credit your voucher against the outstanding balance and reduce the amount left to pay
  • If you have paid for your British Airways Holidays booking in full, or if your voucher covered the remaining balance plus some or part of the deposit paid, we will issue a refund to the card you used to pay for the new booking

Disclaimer

By completing this form, I agree to British Airways Holidays processing the transfer of my outstanding voucher credit/s against my new booking.

British Airways and British Airways Holidays are committed to respecting your privacy and protecting your personal information.

We take the security of your data very seriously. Please do not enter any payment card details into any of the boxes on this form, such as credit/debit card numbers or security codes (CVC).

You can find out how we handle your data and all the ways we use it to provide you with a better service in our Privacy Policy.

By submitting this form, you consent to the use of your data in accordance with our Privacy Policy.

You must agree to the Terms and Conditions Submit