We appreciate you taking the time to help us.
Whilst you earn Tier Points and Executive Club status individually, we recognise that our Members often travel with family and friends. We aim to make travelling with others as straight-forward and rewarding as possible.
If you’d like to make travelling together a more rewarding experience, then perhaps a Household Account is for you. It’s free to create, and means you can pool your Avios with up to six people who live with you, letting you make full use of the collective balance. Even children can join, so everyone in the family can collect Avios each time you travel.
We recommend that all parents/guardians become third party nominees for any Members who are under 18 joining a Household Account. Please see the Manage My Account section of the Members’ Area on ba.com for more information on third party nominees.
To set up a Household Account, you will first need to decide who will be the Head of the Household. This person must already be a Member of the Executive Club and will need to complete the application. As Head of the Household Account they will receive all communications about the account and will be the only person who can add or remove Members or change the home address.
It doesn't matter if the rest of the household are existing Members or not: they can sign up as part of the Household Account application process. The Head of the Household will then be able to change Household Account Members at any time.
Everyone in a Household Account will continue to collect Tier Points and move through the tiers of the Club individually, but they can also spend Avios taken from the pooled Household Account. When any Avios are spent, we will deduct a proportional amount from each Member’s balance in the Household Account.
Just like with an individual account, your Household Account Avios stay with you as long as you collect, spend, purchase or share some Avios at least once every 36 months.
There are a few important things to remember about a Household Account:
Some Terms and Conditions apply.Create/view your Household Account
Once you have a Household Account, you can create a list of family and friends, so you can spend your Household Avios on more people who are important to you, and who don't live at the same address as you.Create/view your Family and Friends List
When you make bookings on ba.com for other people, their details are automatically saved into a travel companions list. That means you can make bookings for them more quickly in the future.Create/view your travel companions list
Q. What is the Family and Friends list?
A. The Family and Friends list allows Executive Club members who are part of a Household Account to redeem for up to five nominated individuals who do not live at the same address.
Q. How is the Family and Friends list different to a Household Account?
A. Household Accounts allow up to seven individuals who live at the same address to ‘pool’ their Avios together into one cumulative Household Account Avios balance which can then be redeemed by all Household Account members.
We have introduced the Family and Friends list to provide added flexibility which allows Household Account members to redeem for up to five nominated individuals who do not live at the same address. Avios balances are not ‘pooled’ with individuals who are on the Family and Friends list.
Q. How is the Family and Friends list different to the Travel Companions list?
A. The Travel Companions list allows you to easily save the details of people who you regularly travel with in order to make the booking process quicker and easier when you are purchasing flights using cash online at ba.com. You cannot redeem Avios for Travel Companions.
The Family and Friends list enables you as a Household Account member to nominate up to five people who you would like to redeem Avios for - who do not reside at the same address as you.
|List Type||Booking Type||Benefits|
|My Travel Companions||Cash bookings only||
|My Household Account||All bookings||
|My Family and Friends||Reward flights only||
Q. Can I nominate individuals to be on my Family and Friends list who are also listed as Travel Companions?
A. Yes, however you must add the individuals details onto both lists as this doesn’t happen automatically.
Q. Where can I view my Family and Friends list?
A. You can view and make changes to your Family and Friends list, Household Account and Travel Companion list after you have logged into your online Executive Club account at ba.com.
Q. How often can I add/remove individuals from my Family and Friends list?
A. You can make changes to your Family and Friends list at any time, however anyone that you add to your list must remain on your list for a minimum of 6 months.
Q. Can anyone create a Family and Friends list?
A. The Family and Friends list enables Household Account members to redeem for up to five individuals who do not live at the same address, therefore only Household Account members are able to benefit from a Family and Friends list.
Q. Why am I unable to have a Family and Friends list unless I have a Household Account?
A. If you are not in a Household Account then you can already redeem your Avios for any other individual provided there is availability – therefore only Household Account members are able to benefit from a Family and Friends list.
Q. How do I nominate individuals to be on my Family and Friends list?
A. You can access your Family and Friends list after you have logged into your online Executive Club account at ba.com. From here you can easily add individuals to your list – simply follow the on-screen instructions.
Q. What information do I need to provide in order to add an individual to my Family and Friends list?
A. When adding an individual to your Family and Friends list you must provide their full name, date of birth and email address. You are also asked to provide their Executive Club account number, however this is optional as we understand that not all of your Family and Friends will be members of the Executive Club.
Q. How do I remove a nominated individual from my Family and Friends list?
A. You can access your Family and Friends list after you have logged into your online Executive Club account at ba.com. From here you can easily add or remove members to your Family and Friends list – simply follow the on-screen instructions.
Q. I would like to create a Household Account – how do I do this?
A. You can create a Household Account by viewing the ‘manage my Household Account’ page after you have logged into your online Executive Club account at ba.com.
Q. As the head of my Household Account - how often can I change my Household Account members?
A. You can change Household Account members as often as you like – however each person who is added to your Household Account must remain on there for a minimum of 6 months.