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Arrivals lounges

A running shower.

Get ready for the day ahead with a quick stopover in our London Heathrow Terminal 5 Arrivals Lounge. Freshen up with a shower or help yourself to a snack or refreshments before continuing with your day.

The Galleries Arrivals Lounge in London Heathrow Terminal 5 is exclusive to you if you have travelled in First or Club World, or are a Gold Executive Club Member, arriving on a British Airways long haul flight. Capacity restrictions apply so you won't be able to bring guests into these lounges.

If you're arriving in Terminal 3 you can use the American Airlines Arrivals Lounge, which is open to:

  • customers travelling in First or Club World,

  • Executive Club Gold Members arriving on a British Airways long haul flight, and

  • customers travelling in first or business class on an American Airlines operated flight.

Elemis arrivals.

Elemis Travel Spa

Want to treat yourself after a long flight? Visit our Elemis Travel Spa in the Arrivals Lounge at Heathrow Terminal 5. Choose from a range of treatments including a First Class Power Shave for men or a Sky High Brow Shape.

Find out more about the Elemis Travel Spa

Lounge locations

  • Galleries Arrivals Lounge, Terminal 5 – please take the orange lifts to the first floor before check-in and security.
  • American Airlines Arrivals Lounge, Terminal 3 – exit to the right after the customs hall, then take the stairs or lift next to the restaurant to Level 2.

Use of all facilities is subject to availability.

Opening times

  • Galleries Arrivals Lounge, Terminal 5 – open daily from 05:00 to 14:00hrs, offering a full English breakfast until 12:30.
  • American Airlines Arrivals Lounge, Terminal 3 - open daily from 05:00 to 14:00.