Page feedback

Please select an answer for the feedback question.

Did you find the information you were looking for on this page?

characters left

arrivals-lounges

Page feedback

Thank you

We appreciate you taking the time to help us.

Arrivals lounges

A running shower.

Get ready for the day ahead with a quick stopover in one of our Arrivals lounges. Freshen up with a shower or help yourself to a snack or refreshments before continuing with your day.

Our Arrivals lounge in Heathrow Terminal 5 offers this service especially for you, as does our partner American Airlines, in their lounge in Heathrow Terminal 3.

These lounges are exclusive to you if you have travelled in First or Club World, or are a Gold Executive Club Member, arriving on a British Airways longhaul flight. Capacity restrictions apply so we are sorry we cannot allow you to bring guests into these lounges.

Lounge locations

  • Terminal 5 – go via the green lifts to the first floor before check-in and security.
  • Terminal 3 – American Airlines lounge – located immediately after customs on the second floor. Take the lift located next to the restaurant in the Arrivals building.

Use of all facilities is subject to availability.

Opening times

  • Galleries Arrivals lounge Terminal 5 – open daily from 5.00am – 2.00pm.
  • American Airlines Arrivals lounge Terminal 3 – open daily from 6.00am - 2.00pm.