Page feedback

Please select an answer for the feedback question.

Did you find the information you were looking for on this page?

characters left

flying-with-confidence

Page feedback

Thank you

We appreciate you taking the time to help us.

Arrivals lounges

Shower with water stream.

Get ready for the day ahead with a quick stopover in our London Heathrow Terminal 3 and 5 Arrivals Lounges. Freshen up with a shower or help yourself to a snack or refreshments before continuing with your day.

Elemis arrivals.

Elemis Travel Spa

Want to treat yourself after a long flight? Visit our Elemis Travel Spa in the Arrivals Lounge at Heathrow Terminal 5. Choose from a range of treatments including a First Class Power Shave for men or a Sky High Brow Shape.

Find out more about the Elemis Travel Spa

Locations and eligibility

collapsedshowLounge locations
  • Galleries Arrivals Lounge, Terminal 5 – please take the orange lifts to the first floor before check-in and security.
  • American Airlines Arrivals Lounge, Terminal 3 – exit to the right after the customs hall, then take the stairs or lift next to the restaurant to Level 2.

Use of all facilities is subject to availability.

collapsedshowOpening times
  • Galleries Arrivals Lounge, Terminal 5 – open daily from 05:00 to 14:00, offering a full English breakfast until 12:30.
  • American Airlines Arrivals Lounge, Terminal 3 - open daily from 05:00 to 14:00.
collapsedshowEligibility

The Galleries Arrivals Lounge in London Heathrow Terminal 5 is available for passengers who are:

  • flying on a scheduled British Airways flight in First or Club World
  • a Gold Member of the British Airways Executive Club arriving on a British Airways long haul flight

The American Airlines Arrivals Lounge at London Heathrow Terminal 3 is available for passengers who are:

  • flying on a scheduled British Airways flight in First or Club World
  • a Gold Member of the British Airways Executive Club arriving on a British Airways long haul flight
  • travelling in first or business class on an American Airlines operated flight.

Capacity restrictions apply so you won't be able to bring guests into these lounges.