We know your pets are part of your family, which is why we treat every animal who flies with us like a VIP.
If you’re travelling with a recognised assistance dog, it can travel with you free of charge in the cabin of your British Airways flight. This service cannot be booked online and we might need to limit the number of dogs we can carry in the cabin.
Emotional support dogs can only be accepted in the cabin on direct flights to or from the United States of America. If your journey is not to or from the USA, or includes a connection onto a non-USA flight, your emotional support dog will need to travel in the hold.
You need to contact us at least 14 days before your flight, as we need additional information to ensure your emotional support dog can travel safely in the cabin.
Also, you must contact the UK Animal Reception Centre at least 72 hours prior to the scheduled departure of your flight to the UK to check your dog meets Pet Travel Scheme requirements. They will issue a pre-approval letter for UK entry that must be presented at check-in, along with your approval from us, for you and your dog to be allowed to board your flight to the UK.
From the UK: we’ve partnered with PetAir UK, which is run and owned by fully-qualified veterinary surgeons and has been flying pets all over the world since 2004, to offer BA customers a safe, comfortable and convenient way to export their pets from the UK.
To the UK: if you are looking to transport your pet to the UK our sister company IAG Cargo can help. They have decades of experience transporting animals from every corner of the globe and will look after your pet as if it were their own.
SUN-AIR is our franchise partner operating flights within Europe under the British Airways brand. As on British Airways operated flights, recognised assistance dogs are allowed in the cabin. Other pets up to 6kg are allowed in the cabin on SUN-AIR flights.
Please contact the SUN-AIR ticket office on +45 75 33 16 11 no later than 72 hours before departure if you wish to bring your pet on a SUN-AIR operated flight.
Please note that pets are not permitted on SUN-AIR flights to the United Kingdom.
Comair is our franchise partner operating flights in southern Africa under the British Airways brand. As on British Airways operated flights, only recognised assistance dogs are allowed in the cabin. All other pets must travel in the hold as cargo.
If you're entering the UK, your dog must meet the requirements of the Pet Travel Scheme offered by the UK Department for Environment, Food & Rural Affairs (DEFRA). It allows cats and dogs to travel between some countries and UK airports avoiding quarantine.
If you're travelling to a different country, please check with the relevant embassy or consulate for any regulations or restrictions.
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