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Preparing for travel

At the airport

On board

Cleaning

Arrivals

Ready to book

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In the past few months, we’ve all been missing the people and places we love.

When the world opens up once more, we are looking forward to welcoming you back on board.

You’ll see changes at every step of the journey when you fly with us, with new protective measures on the ground and in the air. Your safety remains at the heart of everything we do.

Preparing for travel

Things to remember

 Check in with our app or online and download up to eight boarding passes.
 Keep your details up to date here in case we need to get in touch.
 We require you to wear your face mask at all times, as a guide one mask lasts four hours so please bring enough for your journey.
 Try to keep hand baggage to a minimum so it’s easier to move through the airport.
 You’ll be offered a new food service which will reduce physical contact with our crew.
 Special meals, including children’s meals, are unavailable. Please bring your own food if required. Normal restrictions apply.
 Don’t travel if you’ve experienced symptoms of Covid-19 within the last 7 days and still have a high temperature.
 Arrive 3 hours before long-haul and 2 hours before short-haul flights. Check local airport website for information.

Visit our preparing for travel FAQs for more information

At the airport

Visit our at the airport FAQs for more information

 

What to expect on board

Onboard menu

We’ve changed our inflight food options and service to reduce physical contact with our crew. Check our FAQs if you have any special requirements.


Visit our what to expect on board FAQs for more information

Cleaning

Visit our cleaning FAQs for more information

Arrivals

Arrival information board sign.

Visit our arrivals FAQs for more information

 

If you're ready to book

We know these are uncertain times, so we’re giving you greater flexibility on your travel bookings. You can change your booking date and destination for no change fee for travel up to April 2022. Or you can even cancel it completely in exchange for a voucher.

Terms and conditions apply. Read more about our book with confidence commitment.