Please visit our Help Centre for more support if you have a question about your booking or flight.
A guide to Universal Orlando Resort
By Eloise Barker
Four theme parks are better than one: that’s a universal truth. Help yourself to a blockbuster-sized portion of fun at Universal Orlando Resort. You’ll love Universal's fantastic 11 hotels offering exclusive theme park benefits and huge helpings of dining and entertainment. Our inside guide tells you everything you need to know about making the most of your next holiday.
Customise your holiday
Customise your holiday
Where to stay?
Stay at any Universal Orlando Resort hotel and enjoy exclusive theme park benefits, including Early Park Admission^ (valid theme park admission required. Select attractions) to the Universal parks up to one hour before regular guests.
Value Inns and Suites provide a fun and affordable option, with a range of convenient room types and amenities designed to help you make the most of your stay. Or why not opt for Prime Value Hotels and lap up the comfort with more resort-style amenities. The Signature Collection is designed for those seeking exceptional dining, full-service amenities, immersive theming and an array of exclusive theme park benefits.
Universal Helios Grand Hotel, a Loews Hotel
Stay for: It has its own dedicated entrance into the Universal Epic Universe. (Theme park admission required).
Loews Sapphire Falls Resort
Stay for: The biggest pool of any Universal Orlando hotel. You might be tempted by the rum bar, but kids will centre around the water slide.
Universal Stella Nova Resort
Stay for: Experience stellar sleep in the hotel’s celestial-themed rooms with minimalistic furnishings and ambient lighting.
Universal Aventura Hotel
Stay for: With its sleek design, smart-room technology and commanding views you're guaranteed a stylish stay.
Universal Terra Luna Resort
Stay for: Awash with a solar system of colours and spaceship-styled windows, this will be the launchpad for your Universal adventure.
Universal Cabana Bay Beach Resort
Stay for: You’ll find a charismatically retro hotel with two pools and in-room pizza delivery.
Universal Endless Summer Resort - Dockside Inn and Suites
Stay for: The warm colour scheme echoes sands and sunsets, and the natural woods are designed to make you feel like you're at the end of a pier.
Loews Portofino Bay Hotel
Stay for: You'll be transported to the seaside village of Portofino, Italy. Be sure to sample the home cooking at Mama Della’s Ristorante.
Prices shown on this page are subject to change. The latest available pricing will be shown on subsequent pages.
All prices shown include any applicable local taxes, fees or charges payable at your accommodation.
What's new
Functional and Marketing Cookies are needed to watch YouTube videos. Manage your cookie preferences.
Universal Epic Universe offers different worlds for everyone
The lowdown: Universal Epic Universe features five immersive worlds – only steps away from the spectacular Universal Helios Grand Hotel, a Loews Hotel. Get ready to be transported to the excitement of SUPER NINTENDO WORLD™, The Wizarding World of Harry Potter™ - Ministry of Magic™, How to Train Your Dragon – Isle of Berk, and Dark Universe.
Pre-book your Universal Orlando Park Tickets
Universal Orlando All Parks Ticket
Maximise the fun of your Universal Orlando holiday with a Universal Orlando All Parks Ticket^. Available for select dates in 2026 and 2027. This ticket includes 14 days’ unlimited access to the new Universal Epic Universe, alongside Universal Studios Florida, Universal Islands of Adventure and Universal Volcano Bay.
Universal Orlando Resort Three Park Explorer Ticket
Universal Volcano Bay will be undergoing extended refurbishments from late October 2026, but don’t worry, there’s still plenty to explore. Make the most of our Three Park Adventure Ticket, which offers 14 days’ unlimited access to the new Universal Epic Universe, as well as Universal Studios Florida and Universal Islands of Adventure.
Universal Epic Universe
Celestial Park
The lowdown: It’s written in the stars that great days at Universal Epic Universe start at Celestial Park. This is the first world you’ll enter, and it’s where you’ll find portals to the other worlds. Before you launch into the rest of the park, launch into the sky on the Stardust Racers rollercoaster or ride the Constellation Carousel. Celestial Park is also home to Universal Helios Grand Hotel, a Loews Hotel, which boasts its own entrance to Universal Epic Universe (valid theme park admission required).
The Wizarding World of Harry Potter™ - Ministry of Magic™
The lowdown: Encounter fantastic beasts as you explore wizarding Paris in the 1920s, then take the Métro-Floo to the British Ministry in the 1990s for new thrills with Harry, Ron and Hermione on Harry Potter and the Battle at the Ministry.
SUPER NINTENDO WORLD™
The lowdown: Experience many of your favourite video game characters like never before. From steering through iconic Mario Kart™ courses, to riding a mine cart through Donkey Kong Country™, to punching ? Blocks and collecting digital coins as you explore, it’s interactive fun for everyone. Discover SUPER NINTENDO WORLD™ at Universal Epic Universe.
How to Train Your Dragon — Isle of Berk
The lowdown: Walk among Vikings and beneath flying dragons on the Isle of Berk. Meet Toothless, the cute but fierce Night Fury, in Haddock Paddock and learn how to ride a dragon – barrel rolls included – on the Dragon Racer's Rally. Want to keep that high-flying feeling going? Board Hiccup's Wing Gliders to see Berk from a whole new perspective.
Dark Universe
The lowdown: Step through an ominous portal and enter a cemetery on the edge of Darkmoor village. Monsters dwell here, and so do thrill rides worthy of screams: head to Frankenstein Manor if you’ve got the guts and beware a full moon when you board the Curse of the Werewolf coaster. Iconic characters like Frankenstein’s Monster and the Invisible Man (if you can see him) even take time out of their scary-packed schedules for meet and greets.
Universal Studios Florida
Best for: Your favourite TV shows and films come to life including: The Wizarding World of Harry Potter™ - Diagon Alley™ and incredible rides with TRANSFORMERS and Illumination's Minions.
The lowdown: At the studios, some of the best attractions are old favourites and nostalgic classics. Speaking of old – dare to disturb an ancient curse on Revenge of the Mummy and you’ll be at the mercy of a rollercoaster in the pitch dark. Slide, jump and boogie into the worlds of Shrek, Kung Fu Panda and Trolls at DreamWorks Land. Meet the main ogre himself at Shrek's Swamp Meet. Ride a positively awesome Trollercoaster and enjoy sweet tunes and treats galore in the Trolls area – or head back to Shrek’s domain for a Shrekzel (a pretzel shaped like Shrek’s head).
Know this… Mmm… doughnuts… unleash your inner Homer Simpson in Springfield, U.S.A., where you’ll find some of Universal Studios’ most instagrammable eats available for purchase; there’s even a real-life Krusty Burger. Or make mischief at Illumination's Minion Cafe and tuck into a sweet treat at Bake My Day.
Universal Islands of Adventure
Best for: The Incredible Hulk Coaster® that'll elevate your superhuman prowess and encounter Jurassic World Velociraptors who are giving you their full, undivided attention.
The lowdown: Island-hop between super heroes, dinosaurs and a giant ape called Kong. That’s King Kong to you. In The Wizarding World of Harry Potter™ - Hogsmeade™, ride through Hagrid's pumpkin patch on Flight of the Hippogriff™ . Then, join Hagrid™ and fly into the Forbidden Forest on Hagrid’s Magical Creatures Motorbike Adventure™. Who knows what magical creatures you'll see? After your fill of fun, explore Skull Island: Reign of Kong™ and have an adventure on the Amazing Adventures of Spider-Man®.
Know this… On a hot day, triple up on the water rides. Jump on Dudley Do-Right's Ripsaw Falls® and Popeye & Bluto's Bilge-Rat Barges®. Done all three? You’ve gotta be soaking.
Don't miss
The Wizarding World of Harry Potter™
Explore wizarding world excitement across three Universal Orlando theme parks - from Diagon Alley™ at Universal Studios Florida and Hogsmeade™ at Universal Islands of Adventure, connected by the Hogwarts Express™ (Park-to-Park admission ticket required), to wizarding Paris and the British Ministry of Magic™ at Universal Epic Universe. Don your robe, ready your wand, and discover more days of enchanting excitement than ever before
Universal Volcano Bay water theme park
Best for: Staying cool and seeking thrills. Try the Ko’okiri Body Plunge – a 125 foot drop through the middle of the park’s ginormous volcano.
The lowdown: There are a whopping 19 attractions – that's a lot for a water park, so you can easily spend a full day here. There are two rivers – one is calm, but one rushes you around like a rinse cycle.
Know this…Brave a visit to Krakatau, the 200-foot volcano, where you'll face the ancient fiery spirit, Vol. Thrill-seekers, brace yourself for gravity-defying plunges and the fastest water slides you've ever seen.
Universal Volcano Bay will be closed for maintenance from 26 October 2026 up until 1 April 2027. Dates subject to change.
Book 7 nights or more at Universal Orlando Resort and collect up to 20,000 bonus Avios
Collect up to 20,000 bonus Avios on holiday packages to a Universal Orlando Resort Hotel. Valid for travel between 1 January - 30 September 2027. Book by 10 November 2026.
Value Inns & Suites
5,000 bonus Avios
Hotels include Universal Cabana Bay Beach Resort, Universal Endless Summer Resort - Dockside Inn and Suites & Surfside Inn and Suites.
Prime Value Hotels
10,000 bonus Avios
Hotels include Universal Stella Nova Resort, Universal Terra Luna Resort, or Universal Aventura Hotel.
Signature Collection
20,000 bonus Avios
Hotels include Universal Helios Grand Hotel, a Loews Hotel, Loews Portofino Bay Hotel, Hard Rock Hotel®, Loews Royal Pacific Resort or Loews Sapphire Falls Resort.
Additional bonus
2,500 Avios when park tickets are added at the time of booking.
Save up to 30% on your Universal Orlando stay
Save up to 30% on your Universal Orlando Resort hotel stay when staying 7 nights or more*.
Valid for new flight and hotel bookings when staying 7 nights or more on selected 2026 and 2027 travel. Offer will show in red text should it be applicable. Prices shown include any discount. For full list of hotels included, see terms and conditions.
Save more in 2027 at select hotels
Stay 7 nights or more and save up to 35% on your 2027 hotel stay at Universal Terra Luna Resort or Universal Endless Summer - Dockside Inn and Suites
Book by 18 February
Offer will show in red text if applicable. Prices shown include discount. Valid for new flight and hotel bookings when staying 7 nights or more for travel between 4 April and 23 December 2027.
FREE⁸ Universal Express Unlimited ride access
Know this: Stay at either Loews Royal Pacific Resort, Hard Rock Hotel® or Loews Portofino Bay Hotel and enjoy FREE⁸ Universal Express Unlimited ride access. This means you can 'enjoy shorter wait times in Universal Studios Florida and Universal Islands of Adventure – less waiting, and more time by the hotel pool. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.)
Universal Orlando Resort FAQs
The lowdown: Book a Universal Orlando Resort All Parks Ticket and enjoy 14-days unlimited access to the new Universal Epic Universe, as well as Universal Studios Florida, Universal Islands of Adventure and Universal Volcano Bay,
The Universal Orlando Resort Three Park Explorer Ticket is available for a limited time from 20 October 2026 to 24 March 2027 and includies 14-days unlimited access to Universal Studios Florida, Universal Islands of Adventure and Universal Epic Universe.
All Universal Orlando Resort hotels include the following benefits:
- Early Park Admission* (Valid theme park admission required; select attractions)
- Complimentary transport to and from the Universal hotels and theme parks
- Resort-wide room key charging
- Free merchandise delivery from participating stores
If you’re looking for something a little more elevated, Universal Orlando Resort Signature Collection hotels include a wider range of premium benefits at select properties.
*Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Universal Orlando Resort Signature Collection hotels offer a more refined stay, along with some of the best theme park benefits available.
Benefits include:
- Early Park Admission* .(Valid theme park admission required; select attractions).
- Complimentary transport to and from the Universal hotels and theme parks.
- Resort-wide room key charging
- Free merchandise delivery from participating stores
- Universal Express^ Unlimited at select hotels**
- Priority Seating at select restaurants at select hotels**
Signature Collection hotels:
* Early Park Admission – Universal Orlando hotel guests must present a hotel key card and valid theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
**Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.
^Valid theme park admission required. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts Express™. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time (when compared to the estimate wait time of the regular lines) at participating rides and attractions. Wait times are estimates that may vary due to weather, demand, and downtimes and are not guaranteed. Present valid room key card (or other authorized Express validation) to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, wait/operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions apply.
Prime Value hotels offer a comfortable, well-located stay with all the core Universal benefits included. These are a great option if you want resort-style amenities and quick dining options, while keeping things within budget.
Benefits include:
- Early Park Admission* (valid theme park admission required; select attractions).
- Complimentary shuttle bus transport to and from the Universal hotels and theme parks
- Resort-wide room key charging
- Free merchandise delivery from participating stores
- Prime Value hotels:
Prime Value hotels:
*Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Value Inns and Suites are the most budget-friendly option but still come with key benefits, making your on-site stay more than worthwhile.
Benefits include:
- Early Park Admission* .(Valid theme park admission required; select attractions).
- Complimentary transport to and from the Universal hotels and theme parks
- Resort-wide room key charging
- Free merchandise delivery from participating stores
Value Inns and Suites hotels:
Universal Cabana Bay Beach Resort
Universal Endless Summer – Surfside Inn and Suites
Universal Endless Summer – Dockside Inn and Suites
*Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Discover more at Universal CityWalk
The lowdown: What happens when you leave the parks? It’s time for the delights of Universal CityWalK where you find restaurants, bars, clubs, escape rooms and mini golf all in one crazy place, just across the lagoon from the theme parks. Bet you never thought you’d find somewhere mad enough to combine Burgers and Sushi- well, The Cowfish® Sushi Burger Bar does. Like your guacamole served with a touch more lime? They mash it in front of your eyes at Antojitos Authentic Mexican Food. Does your shower lack backing singers? Live out your karaoke dream at CityWalk's Rising Star or or request a song from the New Orlean’s style duelling piano bar and you’ll probably sing along anyway at Pat O’Brien’s®.
Universal Orlando Resort
Early Park Admission
*Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts Express™. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Universal Express Unlimited
**Valid theme park admission required. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts Express™. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time (when compared to the estimate wait time of the regular lines) at participating rides and attractions. Wait times are estimates that may vary due to weather, demand, and downtimes and are not guaranteed. Present valid room key card (or other authorized Express validation) to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, wait/operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions apply.
Universal Orlando All Parks Ticket
^The Universal Orlando All Parks Ticket entitles one (1) guest admission to Universal Studios Florida, Universal Islands of Adventure, Universal Epic Universe, AND Universal Volcano Bay on all days during a fourteen (14) consecutive calendar day period which commences on and includes the date selected. The ticket will expire in full on the expiration date printed on ticket. Unused days shall be forfeited. The above Admission Media is non-refundable, non-transferable, and must be used by the same person on all days. Standard entry includes biometric scan. Valid only during normal operating hours. Parks, attractions, or entertainment may: close due to refurbishing, capacity, weather or special events; change operating hours; and otherwise change or be discontinued without notice and without liability to the owners of Universal Orlando Resort
(‘Universal’). Unless otherwise stated, the above Admission Media specifically excludes admission to separately ticketed events and venues at any of the Universal theme parks and/or CityWalk and excludes parking or discounts on food or merchandise. Some CityWalk venues require ages 21 or older for admission. Valid Photo ID required. Additional restrictions may apply and benefits are subject to change without notice. Volcano Bay may be closed on select dates. Visit Park Hours for details.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling.
© Nintendo. Nintendo trademarks are properties of Nintendo. DreamWorks Dragons © 2026 DreamWorks Animation LLC. The Simpsons TM & © 20th Television. © 2026 MARVEL. Rocky and Bullwinkle and Friends TM & © Ward Productions, Inc. Popeye © 2026 King Features Syndicate, Inc. TM Hearst Holdings, Inc. Jurassic World franchise TM & © 2026 Universal City Studios LLC and Amblin Entertainment, Inc. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2026 Hasbro. Minions and all related elements and indicia TM & © 2026 Universal Studios. Hard Rock Hotel ® 2026 Hard Rock Café International (USA), Inc. Portofino Bay Hotel and Royal Pacific Resort TM & © 2026 UCF Hotel Venture. The Cowfish and all related logos TM The Cowfish Sushi Burger Bar, LLC. All rights reserved. Pat O’Brien’s, Hurricane Glass logo, Have Fun! and Iron Grill Design ® Pat O’Brien’s Bar, Inc. © 2026 Pat O’Brien’s Bar, Inc. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.
Save up to 30% on your Universal Orlando Resort hotel stay.
1. Savings of up to 30% at Universal Orlando Resort hotels applies to new bookings only and is applicable to the accommodation aspect of the booking only based on a minimum 7- night stay.
2. Savings apply to new flight + hotel holiday package bookings including a Universal Orlando Resort hotel in Orlando for a minimum of 7 nights .. Hotels included are: Universal Stella Nova Resort, Universal Terra Luna Resort, Universal Aventura Hotel, Universal Cabana Bay Beach Resort, Universal Endless Summer Resort – Dockside Inn & Suites, Universal Endless Summer Resorts Surfside Inn & Suites, Loews Sapphire Falls Resort, Loews Royal Pacific Resort, Hard Rock Hotel, Loews Portofino Bay Hotel and Universal Helios Grand Hotel, a Loews Resort.
3. All savings where stated are “up to” and are based on 2 adults sharing (unless otherwise stated).
4. Prices advertised on ba.com include all discounts where available. If an offer is applicable a “Holiday Saving Included” message will appear in red text during the booking process.
5. Prices are updated every 24 to 48 hours and are accurate when published and may vary upon reaching subsequent pages. All hotels and holiday packages are subject to availability.
6. Offer is subject to availability. Not combinable with any other offer, unless otherwise indicated.
7. Valid for selected travel through 2026 and 2027 - Offer will appear in red text should it be applicable.
8. Additional resort/hotel fees, taxes and service charges may apply, where applicable, these have been estimated in GBP using the current rate of exchange and have been included in the prices shown. Details of such charges will appear in the price breakdown.
9. British Airways Holidays reserve the right to amend or withdraw this offer at any time.
10. British Airways Holidays standard terms and conditions and conditions of carriage apply, please see ba.com for details.
11. All holiday packages are protected under British Airways Holidays Ltd by the Civil Aviation Authority. The British Airways Holidays ATOL number is 5985.
12. All information is correct at time of publishing online – 31 July 2026 (pricing updates every 24 to 48 hours), errors and omissions excepted (E&OE).
1. The following terms and conditions (the “Terms”) shall exclusively apply to the British Airways Holidays Universal Orlando Bonus Avios Promotion (the “Promotion”) for the duration of the Promotion Period, unless otherwise specified in the Promotion marketing.
2. This Promotion is jointly provided by:
a. British Airways Holidays Limited, a company incorporated in England and Wales (company number 00554278) whose registered office is at Waterside, Speedbird Way, Harmondsworth, United Kingdom UB7 0GB (“British Airways Holidays”); and
b. Avios Group (AGL) Limited (“AGL”) (company registered number 02260073) a company incorporated in England and Wales and whose registered office is at Waterside, Speedbird Way, Harmondsworth, United Kingdom UB7 0GB
3. To be eligible for this Promotion, customers must be:
a. aged 18 or over;
b. a resident of the United Kingdom; and
c. a member of the British Airways Club (“BAC”); and accept the BAC Terms and Conditions. For full details of the BAC Club Terms and Conditions please visit https://www.britishairways.com/content/the-british-airways-club/about-the-club/terms-and-conditions
(collectively referred to as “Eligible Participants” or in the singular, an "Eligible Participant”).
4. To participate in this Promotion, Eligible Participants must confirm and accept these Terms as well as:
a. AGL’s Terms and Conditions available at https://www.avios.com/ja-GB/terms-and-conditions; and
b. British Airways Holidays’ Booking Terms and Conditions available at https://www.britishairways.com/content/information/legal/package-booking-terms-and-conditions.
5. In order to verify the eligibility for the Promotion, British Airways Holidays and AGL reserve the right to require the Eligible Participants to provide us with proof of age and identity.
6. The Promotion opens at 00:01 UK Time on 09 October 2026 and closes at 23:59 UK Time on 10 November 2026 (“Promotion Period”). Qualifying package booking(s) must be made during the Promotion Period, directly at https://www.britishairways.com or by calling +44 344 493 0747, for travel commencing on or after 1 January 2027 and completing on or before 30 September 2027 (the “Travel Period”).
7. A “qualifying package booking” is a booking made with British Airways Holidays Limited during the Promotion Period which constitutes a package (as defined in British Airways Holidays’ Booking Terms and Conditions), consisting of a flight combined with a stay of at least seven (7) consecutive nights at a single Participating Hotel listed in Schedule 1, such stay being the “qualifying stay”, and which may also include car hire, park tickets, experiences or other accommodation, whether booked in a single transaction or as linked bookings forming one package, and whether or not prices for individual elements such as flight, hotel, car hire and/or experiences are shown separately. Where a qualifying package booking is made as linked bookings, all elements forming the package must be booked during the Promotion Period. A package that does not include a flight, or does not include a stay of at least seven (7) consecutive nights at a single Participating Hotel (including “Hotel Only” bookings), does not qualify for this Promotion. Under this Promotion, Eligible Participants can collect up to twenty thousand (20,000) bonus Avios on a qualifying package booking, plus an additional two thousand five hundred (2,500) bonus Avios where a qualifying park ticket product is added at the time of booking, as set out in clause 10.
8. The seven (7) night minimum stay is measured by the nights booked at a Participating Hotel, not by the overall length of the trip:
a. The qualifying package booking must include at least seven (7) consecutive nights at a single Participating Hotel listed in Schedule 1;
b. nights booked at any other hotel or accommodation, and any car hire included in the booking, do not count towards the seven (7) night minimum; and
c. a booking whose overall trip is longer than the qualifying stay, including itineraries combining other destinations or accommodation, will qualify provided it included at least seven (7) consecutive nights at a single Participating hotel.
9. Subject to these Terms, bonus Avios will be awarded based on the category of the Participating Hotel at which the qualifying stay is booked, as set out in Schedule 1:
a. qualifying package bookings with a qualifying stay at a hotel in the Value Inns & Suites category will be awarded five thousand (5,000) bonus Avios;
b. qualifying package bookings will a qualifying stay at a hotel in the Prime Value Hotels category will be awarded ten thousand (10,000) bonus Avios;
c. qualifying package bookings with a qualifying stay at a hotel in the Signature Collection category will be awarded twenty thousand (20,000) bonus Avios; and
d. an additional two thousand five hundred (2,500) bonus Avios will be awarded where a qualifying park ticket product listed in Schedule 1 is added to the qualifying package booking at the time of booking. This additional bonus is awarded once per qualifying package booking, regardless of the number of type of tickets added.
Where more than one Participating Hotel within the same qualifying package booking is booked for at least seven (7) consecutive nights, bonus Avios will be awarded once, at the highest category booked. If a qualifying package booking is amended after it is made, clause 20 applies.
10. The bonus Avios available under this Promotion are in addition to the standard Avios that Eligible Participants collect on British Airways Holidays bookings. Eligible Participants will continue to collect standard Avios at one (1) Avios per £1 spent on the qualifying package booking (flights + hotels, flights + hotel + car or flights + hotel + experience).
11. To qualify for the Promotion, Eligible Participants must add their BAC membership number at the time of booking. If a membership number cannot be added during the booking process, Eligible Participants may contact British Airways Holidays customer support on +44 344 493 0787 to have their membership number added to the qualifying package booking by the time of their outbound travel date.
12. For each qualifying package booking, the first flight booked must depart from the United Kingdom.
13. Only one (1) BAC account will be eligible to receive Avios for each qualifying package booking. This applies both to the standard Avios collected on the booking and to the bonus Avios available under this Promotion. Avios will be credited to the BAC account of the lead passenger, and the name of the lead passenger must match the name on that BAC account.
14. This Promotion is limited to one (1) qualifying package booking per Eligible Participant. Where an Eligible Participant makes multiple qualifying package bookings during the Promotion Period, only the first qualifying booking that is not cancelled will be eligible to receive bonus Avios as stated in clause 10.
15. Eligible Participants may earn Avios in connection with a qualifying package booking:
a. Flight Avios: Any Avios earned on the flight element may take up to six (6) weeks after completion of the trip to be credited.
b. British Airways Holidays Package Avios: Any Avios earned on the holiday package price, including any Avios described in booking journey as “Bonus Avios” may take up to fourteen (14) days after completion of the trip to be credited.
c. Promotion Bonus Avios: The bonus Avios available under this Promotion are separate from the Avios referred to in clauses 16.a and 16.b and may take up to eight (8) weeks after completion of the trip to be credited.
16. Avios will not be awarded for holiday packages that are cancelled or refunded, unused flights or partially flown return journeys.
17. Avios will not be awarded on any taxes, fees or charges payable directly to the accommodation provider.
18. If the Avis/Budget car rental is booked as part of the holiday package, the Avios corresponding to the rental will be awarded according with Avis Budget Group’s General and Location Specific Conditions of Rental.
a. For full details of the Avis’s General and Location Specific Conditions of Rental, please visit https://www.avis.co.uk/TermsAndCondition and select the relevant rental country
b. For full details of the Budget’s General and Location Specific Conditions of Rental, please visit https://www.budget.co.uk/TermsAndCondition and select the relevant rental country
19. Eligible Participants who modify/change their travel plans after the Promotion Period will remain eligible for bonus Avios only if the amended booking continues to satisfy all the eligible requirements of this Promotion as stated in the Terms. The bonus Avios will be determined by the duration of the amended booking as actually travelled.
20. Where a change is made by British Airways Holidays or the airline and was not requested by the Eligible Participant, and as a result the amended booking no longer satisfies one or more requirements of this Promotion (including the duration requirement) or falls into a lower tier, the Eligible Participant will receive the bonus Avios that corresponded to the original booking booked, provided the trip is completed.
21. Retrospective or backdated claims for Avios related to bookings made before the Promotion Period or otherwise outside these Terms are not permitted. For the avoidance of doubt, bookings made at https://www.britishairways.com before the introduction of this Promotion are not eligible for this Promotion.
22. If Avios have not been credited within the timeframe set out in clause 16, Eligible Participants must complete the Claim Missing Avios form stating British Airways Holidays as the non-airline partner. Claims must be raised within six (6) months of completion of travel.
23. Relevant airline’s Conditions of Carriage apply to all flights forming part of a qualifying package booking.
24. This Promotion is non-transferable and cannot be used in conjunction with any other British Airways Holidays related offer.
25. British Airways Holidays accepts no responsibility for any Avios not received due to technical issues or other reasons beyond its control.
26. No cash alternative will be offered for this Promotion.
27. British Airways Holidays and AGL reserve the right to terminate an Eligible Participant’s participation in this Promotion if they believe such Eligible Participant is in breach of these Terms, or if their use is unauthorised, fraudulent, or otherwise unlawful.
28. British Airways Holidays and AGL reserve the right to withdraw this Promotion or amend these Terms and Conditions, including Avios earn rates (as permitted by law), without prior notice at any time, for whatever reason, and without any liability to Eligible Participants for doing so.
29. British Airways Holidays and AGL reserve the right to cancel this Promotion at its discretion at any time, or to modify its terms without prior notice in the event of force majeure, war, strike, civil or military unrest, earthquake, or any actual, anticipated, or alleged breach of applicable laws or regulations, as well as any other similar event beyond British Airways Holidays and/or AGL’s reasonable control.
30. Avios are issued by Avios Group (AGL) Limited and are subject to the Avios Terms and Conditions. Avios have no monetary value, are non-transferable, and cannot be refunded nor exchanged. For full details of the Avios Terms and Conditions, please visit https://www.avios.com/ja-GB/terms-and-conditions.
31. Eligible Participants personal data will be processed where necessary by British Airways Holidays, The British Airways Club ("BAC”) and AGL or their agents or subcontractors for the purpose of administering this Promotion as set out in the British Airways Holidays' Privacy Policy, AGL’s Privacy Policy and BAC’s Privacy Policy.
32. British Airways Holidays and AGL reserve the right to withdraw the Promotion or amend these Terms without prior notice at any time, for whatever reason, and without any liability to customers for doing so.
33. The invalidity or unenforceability of any provision, or part thereof, of these Terms will not affect the validity or enforceability of any other provision or part thereof. In the event that any provision, or part thereof, of these Terms is determined to be invalid or otherwise unenforceable or illegal, the other provisions, or parts thereof, will remain in effect and will be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. British Airways Holidays’ failure to enforce any term of these Terms will not constitute a waiver of that term or any other provision of these Terms.
34. Insofar as is permitted by law, neither British Airways Holidays, BAC and/or AGL (or any of their agents, affiliated companies or distributors) shall in any circumstances be responsible or liable to compensate an Eligible Participant or accept any liability to an Eligible Participant (whether direct, indirect, special, incidental, exemplary, punitive or consequential) for any loss, damage arising out of or in connection with their participation in the Promotion whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not the Promoter (or our affiliates) have been advised of the possibility of such loss, damage, personal injury or death. Your statutory rights are not affected.
35. Promotional materials form part of these Terms and Conditions. In the event of any conflict, these Terms shall prevail over the promotional materials.
36. The Promotor is British Airways Holidays Limited, a company incorporated in England and Wales (company number 00554278) whose registered office is at Waterside, Speedbird Way, Harmondsworth, United Kingdom UB7 0GB.
37. This Promotion shall be governed by the laws of England & Wales and subject to the exclusive jurisdiction of the courts of England and Wales, but not exclusively if the Eligible Participant is a resident of the United Kingdom but outside England and Wales; then the courts of Scotland or Northern Ireland (depending on the Eligible Participant’s jurisdiction) also have jurisdiction.
38. Any typographical, clerical or other error or omission in the administration of the Promotion shall be subject to correction without any liability on British Airways Holidays, the BAC and Avios Group (AGL) Limited.
39. British Airways Holidays, the BAC and Avios Group (AGL) Limited's collective decision regarding any aspect of the Promotion is final and binding and we will not enter into correspondence with Eligible Participants (or their representatives) about it.
Schedule 1: Participating Hotels and qualifying park ticket products
Participating Hotels
Hotel Name
|
Category
|
Bonus Avios offering per qualifying package booking
|
Universal Cabana Bay Beach Resort
|
Value Inns & Suites
|
5,000
|
Universal Endless Summer – Dockside Inn & Suites
|
Value Inns & Suites
|
5,000
|
Universal Endless Summer – Surfside Inn & Suites
|
Value Inns & Suites
|
5,000
|
Universal Stella Nova Resort
|
Prime Value Hotels
|
10,000
|
Universal Terra Luna Resort
|
Prime Value Hotels
|
10,000
|
Universal Aventura Hotel
|
Prime Value Hotels
|
10,000
|
Hard Rock Hotel®
|
Signature Collection
|
20,000
|
Loews Portofino Bay Hotel
|
Signature Collection
|
20,000
|
Loews Royal Pacific Resort
|
Signature Collection
|
20,000
|
Loews Sapphire Falls Resort
|
Signature Collection
|
20,000
|
Universal Helios Grand Hotel, a Loews Hotel
|
Signature Collection
|
20,000
|
Qualifying park ticket products (additional bonus, when added at the time of booking)
Ticket product
|
Additional bonus Avios offering per qualifying package booking
|
Universal Orlando All Parks Tickets
|
2,500
|
Universal Orlando Resort Three Park Explorer Ticket
|
2,500
|
Terms and Conditions
- Flight only prices are updated every 24 hours and are accurate when published. Flights at these prices are limited and may sell out quickly.
- Package holiday prices (flight + hotel or flight + car) prices are updated every 24 to 48 hours and are accurate when published and may vary upon reaching subsequent pages. Availability may be extremely limited particularly during peak periods.
- Return fares displayed are the lowest adult return prices in the cabin specified including taxes, fees and carrier charges, based on a 7-day return journey.
- Each–way fares displayed are the lowest adult each-way prices in the cabin specified based on the lowest adult return prices for a 7 day travel period, including all taxes, fees and carrier charges available in this period.
- One-way fares displayed are the lowest adult prices in the cabin specified including taxes, fees and carrier charges available in this period.
- Package holiday prices (flight + hotel and flight + car) shown are in GBP per person based on 2 adults sharing one room or one car and prices include taxes, fees and carrier charges unless otherwise specified. Flight + car prices based on drivers aged 30-70 years.
- Additional charges will be applied for payments made using a corporate credit card.
- Advertised fares are available on ba.com. Additional charges may apply if purchased through British Airways outlets or travel agents.
- Combine and save on Holidays: Guaranteed savings are only available when booking a Flight + Hotel or Flight + Car booking including one land product, it does not apply to a ‘Customise your trip’ holiday including more than one hotel and / or car.
- Package holidays are protected under British Airways Holidays Ltd by the Civil Aviation Authority. Our ATOL number is 5985.
- Standard British Airways terms and conditions apply.