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Frequently asked questions

Can I take my pet's ashes with me?

Last updated: 24 April, 2024

We're so sorry that you've lost a beloved pet and are now taking them on a journey to their final resting place.

If you're travelling with your pet's cremated remains, you’ll need to travel with a Certificate of Cremation.

We ask you to place the remains in a tightly-sealed and sturdy outer box or case. If you're carrying them in your hand baggage, we need to advise you that full security procedures will still have to be followed in the airport and the sealed box or urn must be X-rayed by the airport security team. Because of this, it's very important to know that if your urn or container is made of a material that prevents the X-ray screener from clearly being able to see what’s inside, then the container won't be allowed through with you. It's policy at airport security locations to not open any urns and look inside.

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