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Frequently asked questions

What should I do if my bag weighs over 23kg?

Last updated: 24 April, 2024

If your checked baggage weighs more than your allowance, you may have to pay a heavy bag charge. Check your baggage allowance in the calculator.

We charge 65 GBP / 75 EUR / 100 USD / 100 CAD per overweight bag and one-way journey. If you’re flying from a country that uses a different local currency, the GBP amount will be converted to the local currency. In some destinations, additional local taxes may also apply.

At many airports, including London Heathrow, London Gatwick and in North America, you can only pay using a credit or debit card. Cash is not accepted and Avios cannot be used for this payment. 

British Airways’ 23kg baggage weight limit applies to each bag and can’t be split between multiple bags.

No checked bag may weigh over 32kg and you will pay the heavy bag charge if your bag is between 23kg and 32kg, and it is over your allowance.

If your journey includes a flight with another airline, their baggage allowances may be different. Please check before you fly.

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