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Airport Information Airport Information

London Heathrow Airport

Heathrow is the UK's largest airport and is a gateway for many of our destinations worldwide. A range of restaurants, shops, facilities and services are available in all terminals. British Airways operates to and from Terminal 3 and Terminal 5.

London Heathrow Terminal 5

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London Heathrow Terminal 3

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Which London airport and terminal?

British Airways operates from London Heathrow Terminal 3 and Terminal 5, as well as London City and London Gatwick airports. If you’re not sure where your flight is departing from or arriving into, you can easily find out.

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The Heathrow experience

Heathrow airport offers a range of services to help make a relaxed start to your holiday.

  • With over 100 cafes, restaurants and bars, you can choose family-friendly options, including children’s menus and ‘kids eat free’ policies, to catering for various dietary needs or serving meals in just 15 minutes for those in a hurry.
  • Stay connected while you wait for your flight with free Wi-Fi on your personal devices, pay-as-you-go computer desks with internet access and free mobile and laptop charging stations.
  • Pick up your last-minute essentials with foreign exchange bureaus open from 05:30 until the last flight departs, pharmacies in all terminals and cash machines both before and after security.
  • For those travelling with children, baby changing facilities are available in all terminals, with additional nursing rooms in Terminal 3. To help keep your children entertained, play areas are available in both terminals (children must always be accompanied by an adult).
  • If you require additional support at the airport, you can find wheelchair accessible toilets, induction loops and help points throughout the airport.

Meet and assist concierge service

Our partner, DiamondAir International, offers a meet and assist concierge service that guides you through the airports we fly to around the world. Providing a dedicated and bespoke service, whether you’re travelling for business or as a family. All agents follow airport and government guidelines. Service is subject to airport and availability.

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Filght connections

Everything you need to know about flight connections with British Airways.

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Help and contact

See our FAQs and contact information for any questions about your journey.

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Disability assistance

If you need additional help for your journey, we can arrange this for you with Heathrow airport.

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