Checking in and boarding

Checking in

Checking in to your flight

Online check-in

  • Check in from 24 hours before your flight departs using Manage My Booking. *
  • Print, download or email your boarding pass.
  • If you lose or forget your boarding pass, you can print it again at a check-in kiosk at the airport.
Check in now

App check-in

  • Check in from 24 hours before your flight departs using the British Airways app.
  • Available for mobile, iPad and Apple Watch.
  • Download boarding passes to your devices for return flights and (where possible) connecting flights, departing within 24 hours.
  • Download boarding passes for up to eight people in the same booking on one mobile.
More about the app

Airport check in

  • Check in at our airport kiosks and we’ll print your boarding pass.
  • All you need is your booking reference (PNR) or passport.
  • If you need our help, you can also check in at a check-in desk.
  • Overnight Bag Drop (information below) is also available at London Heathrow Terminal 3 and 5, as well as London Gatwick and London City.

AirPortr doorstep check in

  • Pay to have your baggage securely collected from your home, office or hotel and checked in for your flight, so you can travel bag-free to the airport, skip the bag drop queues and go straight to security.
  • This service is available in the locality of Heathrow and Gatwick airports in the UK and from Geneva and Zurich in Switzerland and also in Vienna.
Choose Airportr

Check in essentials

You need to have your boarding pass before check-in closes or we will be unable to accept you for your flight.

You can find this information in the below table or in Manage My Booking. Once you've logged in, click on your flight number, select ‘Check in’ and then ‘Other ways to check in’.

Airport Check-in close times
London Heathrow

60 minutes before long haul flights depart

45 minutes before short haul flights depart

London Gatwick

60 minutes before long haul flights depart

60 minutes before short haul flights depart

London City 20 minutes before all flights depart
Other UK airports 45 minutes before all flights depart
Short haul European airports

45 minutes before all flights depart, except at:

Amsterdam, Amman, Antalya, Barcelona, Berlin (Brandenburg), Brussels, Cairo, Dalaman, Florence, Frankfurt, Istanbul, Istanbul - SAW (Sabih Gokcen Airport), Larnaca, Lisbon, Madrid, Milan (Malpensa), Naples, Palma de Mallorca, Paphos and Paris  - 1 hour

Long haul international airports

At least 60 minutes before your flight departs. Some destinations, including Ghana, close 90 minutes before departure – check Manage My Booking for more information. 

Check Manage My Booking for the exact time.

If you're only travelling with hand baggage and already have your boarding pass, you can go straight through security.

If you're travelling on an intercontinental flight from London Heathrow Terminal 3 or Terminal 5 we will need to check your passport and visa before you go through security. Please go to an Assistance desk before you go to security.

More about our hand baggage allowance

If you have baggage to check in, and already have your boarding pass through the British Airways mobile app or our website, you can go directly to the Bag Drop area in the airport with your boarding pass, identification and other required travel documents (e.g. visas).

If you do not have your boarding pass, please use the check-in Kiosks to print your pass before going to the Bag Drop area.

At London Heathrow Terminal 5, London Gatwick and London City airports, once you have a boarding pass, you can get your baggage tags and check your bag in at our Bag Drop points.

  • At London Heathrow Terminal 5 the Bag Drop points are in Zone C, D and F of the Departures area.
  • At London City the Bag Drop point is on the main Departures concourse.

If you are travelling from London Heathrow Terminal 3, you can print your baggage tags at a check-in Kiosk (even if you have already checked in), attach them to your bags and take them to the Bag Drop area in Departures.

Find out your baggage allowance in Manage My Booking

At selected airports, you can check in your bags the afternoon before your flight.

Overnight bag drop is available at these airports:

  • London Heathrow Terminal 3: Daily between 16:00-21:00 for flights departing the next day before 10:00
  • London Heathrow Terminal 5: Daily between 16:00-22:00 for flights departing the next day before 10:00
  • London Gatwick: Daily between 18:00-21:00 for flights departing the next day before 13:00 
  • London City: Daily between 18:00-20:30 for flights departing the next day before 09:00 

To drop off your bag:

  • You can use any available bag drop desk. 
  • You’ll need your passport and all travel documents required for the journey.
  • You’ll need to show your boarding pass for your flight.

If you drop off bags for others travelling with you on the same booking, you’ll also need to show their passports and travel documents.

If you're connecting at an airport that requires you to clear your baggage at the first point of entry and you are connecting to a domestic flight in that country, please follow the signs for 'Arrivals/Baggage reclaim' to collect your bags and check it in again as normal for your connecting flight.

If you are connecting onto another flight, you can check your bags through to your final destination, providing:

  • All your flights are on one booking reference with the same ticket number, or
  • All your flights are with oneworld airlines booked under the same booking reference, even though you may hold separate ticket numbers.

If you have booked two separate flights with different booking references to reach your final destination, for example Edinburgh to London in one booking followed by London to New York in another booking, you will need to:

  • Check in your bags for your first flight e.g. Edinburgh to London.
  • Follow the signs for 'Arrivals/Baggage reclaim' in London to collect your bags.
  • Check them in again for your second flight e.g. London to New York.
  • Allow sufficient time to connect to your next flight – see 'Check-in close times' above.

If you're not sure, please ask a member of staff when you check your bags in at the start of your journey.

Find out more about flight connections

Always ensure you have the correct travel documentation for the country you are travelling to.

If you're travelling on an intercontinental flight from London Heathrow Terminal 3 or Terminal 5 we will need to check your passport and visa before you go through security.

More about passports and visas

If you need additional help for your journey please let us know at least 48 hours before you travel in Manage My Booking and we can arrange this for you.

More about disability assistance

* Please note online check-in is not available if you are flying from the following airports: Bergerac, Cologne, Dubrovnik, Guernsey, Fuerteventura, Isle of Man, Kefalonia, Montpellier, Nuremberg, Perugia, Pula, Split and Tirana.