Contact Executive Club

If you have questions on how to change your date of travel, your destination or get a voucher to use at a later date, please see our latest advice and information.

If your flight has been cancelled, please review your options online. If you need to speak to us, please log in to your account to view your dedicated number.

To protect the welfare of our colleagues we’re temporarily reducing our contact centre opening hours to 3am – 11:30pm Monday to Friday, and 3am – 11:30pm Saturday and Sunday EST.

If you have questions on how to change your date of travel, your destination or get a voucher to use at a later date, please see our latest advice and information.

If your flight has been cancelled and you’re calling about a refund, or you need to speak to us directly, please call us on 877-767-7970 from within the US. Thank you for your understanding during these challenging times.

Bronze, Silver and Gold Executive Club Members: Please log in to your account to view your dedicated number.

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

United Kingdom
Reason for call Contact details Opening hours

New bookings, price or availability enquiries for flights, holidays, hotels, or car hire including new bookings using Avios or American Express vouchers

0344 493 0747 option 2 (calls charged at local rate)

+44 (0) 207 949 3086 option 1 then option 2 (outside the UK)

Daily 08:00 – 20:00

Assistance in managing your Executive Club account including all Avios balance or statement queries, including updating personal information

0344 493 0747 option 3 (calls charged at local rate)

+44 (0) 207 949 3086 option 1 then option 3 followed by option 1 (outside the UK)

Submit documents and letters to:

British Airways Executive Club
PO Box 1125
Uxbridge
UB8 9XR

Fax: +44 1787 881405

Daily 08:00 – 20:00

For enquiries relating to missing Avios from flown flights or partner purchases

Claim missing Avios points online  
Enquiries regarding date/destination changes of existing flight bookings 0344 493 0747 option 1 (calls charged at local rate)
+44 (0) 207 949 3086 option 1 then option 1 (outside the UK)
Daily 06:00 – 20:00
Enquiries regarding date/destination changes of existing holiday, hotel or car hire bookings 0344 493 0747 option 1 (calls charged at local rate)
+44 (0) 207 949 3086 option 1 then option 1 (outside the UK)
Daily 08:00 – 20:00
Enquiries relating to upgrading existing bookings including upgrades using Avios 0344 493 0747 option 1 (calls charged at local rate)
+44 (0) 207 949 3086 option 1 then option 1 (outside the UK)
Daily 06:00 – 20:00
Flight booking refund enquiries 0344 493 0747 option 1 (calls charged at local rate)
+44 (0) 207 949 3086 option 1 then option 1 (outside the UK)
Daily 06:00 – 20:00
Holiday, hotel or car hire refund enquiries 0344 493 0747 option 1 (calls charged at local rate)
+44 (0) 207 949 3086 option 1 then option 1 (outside the UK)
Daily 08:00 – 20:00
Flight arrival and departure information

View on ba.com

View on your mobile

 
Special requests including meals and wheelchairs 0344 493 0747 option 3 (calls charged at local rate)
+44 (0) 207 949 3086 option 1 then option 3 followed by option 3 (outside the UK)
Daily 06:00 – 20:00
Enquiries relating to purchase of seating and extra bags 0344 493 0747 option 3 (calls charged at local rate)
+44 (0) 207 949 3086 option 1 then option 3 followed by option 3 (outside the UK)
Daily 06:00 – 20:00
Group sales

0344 493 0765 option 4 (calls charged at local rate)

Group travel

Monday – Friday 08:30 - 17:00
Customer Relations

If you have a complaint or a claim (e.g disruption), please complete the online form on our Complaints and Claims page

British Airways
PO Box 1126
Uxbridge
UB8 9XS

 
Baggage claims

If you need to make a baggage claim online you can do so.

Further help and advice about lost and damaged baggage

 
Minicom for the hearing impaired

0345 700 7706 (calls charged at local rate)

Or if you don’t have minicom access please email us
Daily 06:00 – 20:00
Tracing of delayed baggage

0344 493 0785 (calls charged at local rate)

Report and track delayed baggage online
Daily: 24/7

Other enquiries including: APIS, airport information, website navigation, seating/baggage policy enquiries including allowances

0344 493 0747 option 3 (calls charged at local rate)

+44 (0) 207 949 3086 option 1 then option 3 followed by option 3 (outside the UK)

ba.com site help
Daily 06:00 – 20:00
Bahamas
 By phone

( +1) 800 452 1201

Monday – Sunday, 0730hrs - 2000hrs Eastern Standard Time (EST)

Ireland
 By phone  Tel:  0844 493 0 747 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 1125
 Uxbridge
 UB8 9XR
 UK
United States of America
By phone Tel: 1 800 452 1201 (from the USA)
Fax: +1 212 251 6767
Daily 0730-2000 Eastern
By post British Airways Executive Club
11 West 42nd Street
24th Floor
New York, NY 10036
Canada
 By phone  Tel: 1 800 452 1201 (from Canada)
     +1 800 452 1201 (outside Canada)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bermuda
 By phone  Tel: 1 800 452 1201 (from Bermuda)
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bahamas
 By phone  Tel: 1 800 452 1201 (from Bahamas)        
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Antigua
 By phone  Tel: 1 800 452 1201 (from Antigua)       
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Australia
By phone
(+61) 1300 767 177
 Monday - Friday, 9am - 6pm: Australian Eastern Standard Time (AEST)
New Zeland
By phone
09 966 9777
 Monday – Friday, 11:00-19:30: Australian Eastern Standard Time (AEST)
Romania
By phone  Tel:  +421 2 68 62 22 73
 Mon-Fri 1000-1800 hours

 Tel:  0800 894 516 (from Romania) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours

 Tel:  0080 0110 4406 (from Bulgaria) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
By post British Airways Executive Club
28365 Bremen
Germany
Latvia
By phone  Tel:  +421 2 68 62 22 73
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post British Airways Executive Club
28365 Bremen
Germany
Sri Lanka
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
Nepal
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
India
 By phone Tel:  +91 124 4120 789
Fax: +91 124 2540 547 Attn: Exec Club
Mon-Sat 0900-1800 hours
Bangladesh
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Pakistan
By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Maldives
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
United Arab Emirates
 By phone  Tel:  8000 441 3686
 Fax: 8000 441 3336 Attn: Exec Club
 Sat-Thu 0830-1830 hours / Fri 0830-1200 hours
Bahrain
By phone  Tel:  8000 4252
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Saudi Arabia
By phone  Tel:  8008 443470
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Kuwait
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Oman
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0830-1830 hours / Fri 0830-1200 hours
Qatar
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Yemen
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Jordan
By phone  Tel: 080023987 (from an Orange landline or mobile)
 Sun-Thu 09:00-17:00 Jordan local time
 Email: callba.executiveclub@ba.com
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT

Tel:  0800 0000 116 (from Egypt) for changes to flights and hotels
Mon-Sun 0830-2100 hours
Egypt
By phone  Tel:  08000060300
 Sun-Thu 09:00-17:00 Cairo local time
 Email: callba.executiveclub@ba.com
 By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT
By phone  Tel:  +421 2 68 62 22 73
 Mon-Fri 0900-1700 hours
By post British Airways Executive Club
28365 Bremen
Germany
Hungary
By phone  Tel:  +361 777 4749
 Mon-Fri 0900-1700 hours

 Tel:  +36 (0) 1777 9147 to change hotels and cars booked with Avios only
 Mon-Sun 0830-2100 hours
By Post   British Airways Executive Club
 28365 Bremen
 Germany
Finland
 By phone  Tel: 0800 1145 13 (local)
       +358 800 11 45 13 (from overseas)
 Mon-Fri 0900-1700 hours

Tel:  +358 (0) 969 379 799 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Czech Republic
By phone  Tel:  +420 239 000 277
 Mon-Fri 0900-1700 hours

 Tel:  +420 (0) 239 014 120 to change hotels and cars booked with Avios only
 Mon-Sun 0830-2100 hours
By post   British Airways Executive Club
 28365 Bremen
 Germany
Israel
 By phone  Tel: +1809344537
 Sun-Thu 1000-1800 hours Israeli local time

Tel:  1809 441 535 to change hotels and cars booked with Avios only
Mon-Sun 0930-2200 hours
Poland
By phone  Tel:   +48 22 306 08 51 (local)
         +421 2 5710 2020 (from overseas)
 Mon-Fri 0900-1700 hours

 Tel:  +48 (0) 2 2306 0017 to change hotels and cars booked with Avios only
 Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 28365 Bremen
 Germany
Russian Federation – Moscow
By phone

 Tel:  810 8002 036 1044 (local)
 Tel: +421 2 68 62 22 73 (from overseas)
 Mon-Fri 10:00-18:00 hours

By post   British Airways Executive Club
 28365 Bremen
 Germany
Russian Federation – St. Petersburg
By phone

 Tel: 810 8002 036 1044 (local)
 Tel: +421 2 68 62 22 73 (from overseas)
 Mon-Fri 10:00-18:00 hours

By post  British Airways Executive Club
 28365 Bremen
 Germany
 By phone

 Tel: +27 10 344 0135
 Mon-Fri 0830-1700 hours

Ghana
 By phone

 Tel: +27 10 344 0135
 Mon-Fri 0830-1700 hours

Botswana
 By phone

 Tel: +27 10 344 0135
 Mon-Fri 0830-1700 hours

Namibia
 By phone

 Tel: +27 10 344 0135
 Mon-Fri 0830-1700 hours

Uganda
 By phone

 Tel: +27 10 344 0135
 Mon-Fri 0830-1700 hours

Algeria
 By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT
South Africa
 By phone

 Tel: +27 10 344 0135
 Fax: +44 1787 881405 (for missing Avios claims)
 Mon-Fri 0830-1700 hours

Nigeria
 By phone  Tel: 0800 222 2557 option 2
Kenya
 By phone  Tel: +27 10 344 0135
 Mon-Fri 0830-1700 hours
Brazil
 By phone Tel:  0800 891 2732
Tel:  +1 408 352 9323 (outside Brazil)
Mon - Fri, 0900-1800 hours
 By post British Airways Executive Club
28365 Bremen
Germany
Andorra
 By phone  Tel:  +34 902 151 300
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Argentina
 By phone  Tel: 0800 999 6565 (local calls)
 Tel:  +1 408 352 9324
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Bolivia
 By phone  Tel: +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743  Jamaica, NY 11430-0743
 USA
Costa Rica
 By phone  Tel: 0800 0440 140 (toll free)
 Monday - Thursday
 07:00 - 16:00
 Friday
 07:00 - 15:00
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Cuba
 By phone  Tel: +44 191 490 7901
 Fax: +44 (0)1787 881405
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 1125
 Uxbridge
 UB8 9XR
 UK
Dominican Republic
 By phone  Tel: +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Ecuador
 By phone  Tel: 0800 891 2732
 Tel: +1 904 527 5070 (outside Brazil)
 Mon - Fri, 1000-1900 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
El Salvador
 By phone  Tel: +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Guatemala
 By phone  Tel:  +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Honduras
 By phone  Tel:  +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Nicaragua
 By phone  Tel: +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Panama
 By phone  Tel: +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Paraguay
 By phone  Tel:  +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Peru
 By phone Tel: +511 707 38 17
Monday - Thursday, 08:00-17:00
Friday 08:00-16:00
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Uruguay
 By phone  Tel: +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Venezuela
 By phone  Tel:  +1 408 352 9323
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Zambia
 By phone  Tel:  +260 211 254444
 Mon-Fri 0830-1700 hours
Mexico
 By phone

 Tel: 001 800 395 8635
 Tel: +1 408 352 9323 (outside Mexico)
 Mon - Thu, 0800-1700 hours
 Fri, 0800-1600 hours

 By post  British Airways Executive Club
 28365 Bremen
 Germany
Chile
 By phone  Tel:  800392619
 Tel: +1 408 352 9323 (outside Chile)
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Colombia
 By phone  Tel: 01 800 0129687
 Tel: +1 408 352 9323 (outside Colombia)
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Austria
 By phone  Tel:   0810 00 10 46 (local)
 Mon-Fri 0900-1800 hours

Tel:    +43 (0) 1 79 576 095 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Yemen
 By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Monaco
 By phone  Tel:  +33 826 826 747
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Spain
 By phone  Tel:  +34 900 031 073 (toll free)
 Mon-Fri 0900-1800 hours

 Tel:  +34 910 507 550 (local call rate)
 Mon-Fri 0900-1800 hours

 Tel:  +34 912 702 344 to change hotels and cars booked with Avios only
 Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Belgium
 By phone  Tel:  02 717 3215 (local)
        +32 2 71 732 15 (overseas)
 Mon-Fri 0900-1800 hours

Tel:  +32 (0) 2 70 018 46 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Denmark
 By phone  Tel: 80 3030 01 (local)
       +45 803 03 001 (overseas)
 Mon-Fri 0900-1800 hours

Tel: +45 384 87 659 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Netherlands
 By phone  Tel:  +31 20 346 9391
 Mon-Fri 0900-1800 hours

Tel:  +31 (0) 20 201 5249 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
 By phone  Tel:  +45 38 48 7227
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
France
 By phone  Tel:  0826 826 747 (local) (Service 0.18€/min + call charges according to operator) or +33 826 826 747 (overseas) to make a reservation or obtain fares information only
 Tel:  01 86 99 00 04 or +33 1 86 99 00 04 (overseas / not surcharged call) for all other queries
 Mon-Fri 0900-1800 hours
 Tel:  +33 (0) 171 230 627 to change hotels and cars booked with Avios only
 Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Germany
By phone  Tel: +49 (0)421 55 75 76 7
 Mon-Fri 0900-1800 hours

 Tel:  +49 (0) 695 007 1023 to change hotels and  cars booked with Avios only
 Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 28365 Bremen
 Germany
Gibraltar
 By phone  Tel:  +34 902 151 300
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Switzerland
 By phone  Tel:  0800 855 000 (local)
        +41 224 177 022 (overseas)
 Mon-Fri 0900-1800 hours

Tel:  +41 044 800 9789 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Liechtenstein
 By phone  Tel:  0800 855 000 (local)
        +41 224 177 022 (overseas)
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Sweden
 By phone  Tel: 020 79 5262 (local)
       +46 858 770 518 (overseas)
 Mon-Fri 0900-1800 hours

Tel: +46 0850 163 137 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Luxembourg
 By phone  Tel:  +352 (0) 34 2080 8114 (local)
        +32 2 71 732 15 (overseas)
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Norway
 By phone  Tel: 800 10040 (local)
       +45 38 48 7227 (overseas)
 Mon-Fri 0900-1800 hours

Tel:  +47 23 162 432 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 
 By post  British Airways Executive Club
 P.O. Box 286118
 28361 Bremen
Turkey
 By phone  Tel: +0850 2825602
 Mon-Fri 1000-1900 hours
 Tel:  0080 044 8822 051 to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
 By phone  Tel: +65 6823 2026
 Mon-Fri 0900 to 1730 hours
 Email: callba.executiveclub@ba.com
Taiwan – China
 By phone  Tel: +886 2 2162 6515
 Mon-Fri 0900 to 1730 hours
 Email: callba.executiveclub@ba.com
Thailand
 By phone  Tel: +66 0018004411955
 Mon-Fri 0800 to 1630 hours
 Email: callba.executiveclub@ba.com
Singapore
 By phone  Tel: +65 6823 2095
 Mon-Fri 0900 to 1730 hours
 Email: callba.executiveclub@ba.com
China
 By phone

 Tel: 400 881 0207 
 Mon - Fri 0900 to 1800 hours

(lines are closed on public holidays)

Hong Kong – SAR of China
 By phone

 Tel:  +852 3002 1208
 Mon - Fri 0900 to 1800 hours

(lines are closed on public holidays)

Indonesia
 By phone  Tel:  +62 001803441666
 Mon-Fri 0800 to 1630 hours
 Email: callba.executiveclub@ba.com
Malaysia
 By phone  Tel: +60 3 7712 4433
 Mon-Fri 0900 to 1730 hours
 Email: callba.executiveclub@ba.com
Peoples Rep Korea
By phone  Telephone: +82 (02) 3483 3337
 Monday - Friday 0900-1800
 Closed on Saturdays, Sundays and Korean Public Holidays

 Fax: +852 2530 5987

South Korea
By phone  Telephone: +82 (02) 3483 3337
 Monday - Friday 0900-1800
 Closed on Saturdays, Sundays and Korean Public Holidays
Philippines
 By phone  Tel: 1800 144 10626
 Mon-Fri 0900 to 1730 hours
 Email: callba.executiveclub@ba.com
Cyprus
 By phone Tel: 80092553 (local)
       00442035645910 (overseas)
       80092427 to change hotels and cars booked with Avios only

Monday - Friday 09:00-17:00
 By post British Airways Executive Club
28365 Bremen
Germany
Greece
 By phone Tel: 0080044143761 (local)
      +442035645912 (overseas)
       0080044141730 to change hotels and cars booked with Avios only

Monday - Friday 09:00-17:00
 By post British Airways Executive Club
28365 Bremen
Germany
Italy
 By phone  Tel:   02 696 82 109 (local)
         +39 02 696 82 109 (overseas)
 Mon-Fri 0900-1800 hours

Tel:  +39 02 914 83 954 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Japan
 By phone  Tel:  03-3298-5209
 Monday - Friday
 09:00 - 12:00
 13:00 - 17:00
 By phone  Tel: +65 6823 2026
 Mon-Fri 0800 to 1630 hours
 Email: callba.executiveclub@ba.com
Portugal
 By phone

Tel:  800 292 292 (local)
Mon-Sun 0900-1800 hours

Tel: 421 5575 737 (overseas)
Mon-Fri 0900-1800 hours

Tel:  +351 214 159 146 to change hotels and cars booked with Avios only
Mon-Sun 0730-2000 hours

 By post  British Airways Executive Club
 28365 Bremen
 Germany
Malta
  By phone  Tel: 800 623 23 (local)
       +49 421 5575 578 (overseas)
 Mon-Fri 0900-1800 hours
  By post  British Airways Executive Club
 28365 Bremen
 Germany