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Amendments or Cancellations

The information on this page applies to UK customers only.

We understand that there will be times when plans change, and you need to amend or cancel your holiday. Below you will find information on notice periods and any charges that may apply. Amendments cannot currently be made online, however (if eligible) you can request to cancel your booking in exchange for voucher credit online. If you would like to make any other changes, please contact us by telephone.

Cancellation and amendment penalties can increase as you get closer to travel. We recommend you contact us as soon as possible if you need to make changes or to cancel your booking.

For more information about your legal rights and our obligations, see our Terms and Conditions and General Conditions of Carriage.

Amendments by you

Cancellations by you

Frequently asked questions