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ContinueHave you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
Please choose a country from the drop down menu below to find the contact details of our worldwide offices.
The majority of our calls are managed by British contact centres.
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Telephone: 1-800-AIRWAYS
Telephone: 1-800-247-9297
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Telephone: 1-800-AIRWAYS
Telephone: 1-800-247-9297
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Telephone: 1-877-4282228
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Contact details and opening hours |
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Please contact your preferred travel agent for bookings of 10 or more people travelling together. |
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Telephone: 1-877-4282228
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Refund request of an electronic ticketIf you hold an electronic ticket and need to submit a new refund request, please submit your refund request using one of the following options: Online (this is the fastest way to obtain your refund)To apply for a refund online, go to Manage My Booking. Refund requests may be subject to a servicing fee.For all other circumstances, or if you have problems cancelling your booking online, please call us directly at 1 800 AIRWAYS. |
Contact details and opening hours | Address | Website and email |
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Telephone: 1-800-247-9297
Telephone: 1-312-843-5794
Fax: +1 212 251 6711 |
British Airways
Customer Relations USA
PO Box 300686 Jamaica NY 11430-0686 USA |
We’re keen to get to the bottom of your issues whatever they might be. As much as we’d love to help over the phone, you will find it easier to get in touch by dropping us a message. |
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Telephone: 1-800-828-8144
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Contact details and opening hours | Address | Website and email |
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Fax: +1-212-251-6711 |
British Airways
Baggage Claims
PO Box 300686 Jamaica NY 11430-0686 USA Please quote your ten digit file reference (e.g. LHRBA12345) |
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TTY contact number for hearing impaired:
Telephone: 1-866-393-0961
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Telephone: 1-800-403-0882
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