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COVID-19 home Entry requirements | Change & cancel | Get ready to fly Vouchers

Want to use your Future Travel Voucher?

If you’d like to use your Future Travel Voucher, you need to contact us so we can assist you with your booking. If you choose not to use your Future Travel Voucher, you may be able to get a refund. Find out more.

If you are not sure which voucher you have, please read your voucher email which will either refer to a ‘Future Travel Voucher’ or ‘eVoucher’. Vouchers are valid for travel until 30 September 2023.

This voucher is for flights only, find out how to use holiday vouchers.

Using your voucher FAQs.

Want to use your eVoucher?

Our eVouchers offer a quick and simple way of paying for flights online.

You can use either the full value of an eVoucher or some of it to pay for a less expensive booking. If you don’t use all of it, we’ll simply send another eVoucher covering the difference. Vouchers are valid for travel until 30 September 2023.

If you are not sure which voucher you have, please read your voucher email which will either refer to a ‘Future Travel Voucher’ or ‘eVoucher’.

How to use an eVoucher

  1. Find the flights you'd like to book
  2. Review your booking and enter your eVoucher details
  3. See your updated total and continue to payment

If you received an eVoucher for a flight cancelled between 9 March and 19 November 2020, updated options are available.

Want to use your holiday voucher?

Find information on how to use your holiday voucher and frequently asked questions to help you with your booking.

British Airways A350-1000 in flight over heavy cloud.

Get ready to fly

Checking in at home will help make your journey smoother and quicker. Follow our guide to complete the steps needed.

Find out more

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COVID-19 insurance

Our insurance partner offers COVID-19 travel insurance for customers in the UK and some other countries.

Find out more

Modern gentleman tourist with suitcase by the sea.

Discounted COVID-19 tests

Find deals on tests in the UK and tests to use abroad. Plan your testing now to help your journey run smoothly.

Buy discounted tests

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