Pre-order FAQs

You can pre-order a meal from seven days before your flight, and up to 24 hours before departure. 

For now, pre-orders are only available in our World Traveller Plus cabin on flights from London Heathrow to Harry Reid International Airport in Las Vegas. 

For now, you can only pre-order a meal in our World Traveller Plus cabin. 

We’re currently trialling pre-orders in our World Traveller Plus cabin on flights from London Heathrow to Harry Reid International Airport in Las Vegas.

You can pre-order your main meal. 

It’s free to pre-order a meal. 

If you change your flight and you’re still eligible for a pre-ordered meal, you’ll need to place your order again in Manage My Booking. Your previous selection won’t carry over to your new flight. 

To be eligible to pre-order a meal, you must be travelling in World Traveller Plus on a British Airways-operated flight departing from London Heathrow. You can pre-order your meal from seven days before your new flight, and pre-orders close 24 hours before departure.

If you’re not able to pre-order a meal, you’ll still be able to choose from the options available on board.

You can change your pre-order up to 24 hours before your flight departs. 

If you change your mind about your pre-order while on your flight, you can choose from the meals provided on board by your crew, subject to availability. 

Children’s meals aren’t available on our list of standard pre-order options, but you can request a meal for a child by selecting ‘Choose meal’ and ‘Add dietary requirements’ in Manage My Booking. 

If you have a dietary requirement, please don’t pre-order a meal. Instead, go to Manage My Booking and select ‘Choose meal’ followed by ‘Add dietary requirements’ to tell us which meal suits your needs. 

If you do pre-order a meal, this will override any information you provide us with about your dietary requirements, and your pre-ordered meal may not be suitable for you.

You can only pre-order meals in our World Traveller Plus cabin on flights departing from London Heathrow. If you have a dietary requirement, you can request a meal that suits your needs on all our flights. 

If your flight is cancelled and you’ve been rebooked onto a new flight that’s still eligible for a pre-ordered meal, you’ll need to place your order again in Manage My Booking as your previous selection won’t carry over to your new flight. 

To be eligible to pre-order a meal, you must be travelling in World Traveller Plus on a British Airways-operated flight departing from London Heathrow. You can pre-order your meal from seven days before your new flight, and pre-orders close 24 hours before departure.

If you’re not able to pre-order a meal, you’ll still be able to choose from the options available on board.

You can view ingredients when pre-ordering your meal in Manage My Booking. Ingredients aren’t available once you’re on board, but your crew can help with allergen information during your flight.  

You can view your order in Manage My Booking on ba.com, or by getting in touch with our Contact Centre. 

You can pre-order a meal in Manage My Booking on ba.com, or by getting in touch with our Contact Centre.

Your pre-ordered meal will be cancelled, and we’ll be in touch to let you know about this change. You can choose another meal in Manage My Booking up to 24 hours before your flight departs.

We’ll do our best to provide you with the meal you’ve requested, but all meals are subject to availability. 

If you have an issue with your pre-order while on board, please contact a member of your crew for assistance. 

Yes, you can choose to order a standard adult meal for your child. If you’d prefer to order a children’s meal, you can do this by selecting ‘Choose meal’ followed by ‘Add dietary requirements’ in Manage My Booking. 

Our menu is currently only available in English, but we’re working on translating it into more languages soon.

Our pre-ordered meals are currently only available in World Traveller Plus on flights departing from London Heathrow. If you’re no longer travelling in this cabin, your pre-order will be cancelled, and you’ll be able to order your meal while on board. If you’ve been downgraded to this cabin, you’ll be able to pre-order a meal in Manage My Booking. 

Yes, you can pre-order a meal on an eligible British Airways-operated flight, even if you’re travelling with another airline within the same booking. Please contact the other airline directly for information about their on-board meals. 

You can pre-order meals for everyone in your booking via Manage My Booking. Each passenger can also do this themselves using your booking reference. 

Yes, each passenger can pre-order a different meal from the available options. If someone in your party has a dietary requirement, the other passengers in your booking can still pre-order a standard meal. 

No. The meals you can pre-order in Manage My Booking are the same as those offered on board, subject to availability.

Yes, you can pre-order meals for groups of over 10 by calling our Contact Centre.