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Effective 23 March, 2018
1. DEFINITIONS
2. APPLICATION OF CONDITIONS
3. CODE SHARE
4. TICKETS
5. STOPOVERS
6. FARES AND ROUTINGS
7. REROUTING, FAILURE TO CARRY AND MISSED CONNECTIONS
8. RESERVATIONS
9. CHECK-IN
10. REFUSAL AND LIMITATION OF CARRIAGE
11. BAGGAGE (A)-(C)
11. BAGGAGE (D)-(G)
11. BAGGAGE (H)-(K)
12. SCHEDULES, DELAYS AND CANCELLATIONS OF FLIGHTS
13. REFUNDS
14. GROUND TRANSPORTATION SERVICE
15. HOTEL ACCOMMODATION, ARRANGEMENTS MADE BY JAL AND INFLIGHT MEALS
16. ADMINISTRATIVE FORMALITIES
17. SUCCESSIVE CARRIERS
18. LIABILITY OF CARRIERS
19. TIME LIMITATIONS ON CLAIMS AND ACTIONS
20. OVERRIDING LAW
21. MODIFICATION AND WAIVER
Japan Airlines Information
Conditions of Carriage
Conditions of Carriage
Customer Service Plan
Website Policy
Special Assistance
Children Traveling Alone
Disability Assistance
Traveling While Pregnant
Special Meals
Traveling with Pets
Airport and Lounge
Lounge Locations
Baggage
Baggage Rules
During Your Flight
For a Preasant Flight
Cabin Classes
Travel Information
Seating Policy
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