Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hours

Telephone: 1809344536
Sunday - Thursday
09:30-17:30 (Israeli local time)

collapsedshowEnquire about an existing hotel or car rental booking
Contact details and opening hoursWebsite and email

Telephone: 1809 303 149
Monday - Friday
10:30-14:00, 15:30-18:30 (local time)

To change a booking paid with Avios go to the Executive Club:
Contact Executive Club

collapsedshowContact Customer Relations
Contact details and opening hoursAddress

Telephone: +44 (0) 191 490 7901 option 4
Monday - Friday
08:00-18:30 (UK local time)

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
collapsedshowHelp with your delayed baggage
Contact details and opening hoursWebsite and email

Telephone: +972 3 975 4280
Sunday - Thursday
09:00-17:00

Fax: +972 3 975 4285
(for sending copies of documents or receipts)

Report and track delayed baggage online

collapsedshowGet help with baggage claims
Contact details and opening hoursAddressWebsite and email

Telephone: +972 1809 303 140
Monday - Friday
10:00-18:00

Fax: +972 1809 303 139
(for sending copies of documents or receipts)

British Airways Plc
PO Box 286118
28361 Bremen
Germany
Please quote your ten digit file reference (eg: LHRBA12345)

Make a baggage claim online

Help and advice about lost and damaged baggage