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Use this form to log in to your account or to create an account for the British Airways executive club
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Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
How do I find my booking reference?
Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices.
The majority of our calls are managed by British contact centres.
Sunday - Thursday: 10:00-18:00 (Israeli local time)
Monday - Friday: 09:30-14:00 (CET)
To change a booking paid with Avios go to the Executive Club:
Contact Executive Club
Monday - Friday: 08:00-18:30 (UK local time)
Sunday - Thursday: 09:00-17:00
Report and track delayed baggage online
Monday - Friday: 10:00-18:00
Make a baggage claim online
Help and advice about lost and damaged baggage