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Use this form to log in to your account or to create an account for the British Airways executive club
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Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
How do I find my booking reference?
Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices.
The majority of our calls are managed by British contact centres.
Monday - Friday: 09:00-18:00
(lines are closed on public holidays)
Mon – Fri: 09:00-19:00
Request a group travel quote
Monday - Friday: 09:00-14:00
(lines are closed on weekends and public holidays)
Complaints and claims
Report and track delayed baggage online
Make a baggage claim online
Help and advice about lost and damaged baggage
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