People

Inclusion

We believe in fair and transparent hiring processes, supporting social mobility and providing policies that recognise and support our colleague’s different life commitments. We champion equitable pay and progression. Our apprenticeship and work experience programmes enable us to recruit people with a wide variety of skills and abilities that reflect the needs of our business. To support us with this work, we are members of Business in the Community (BITC). 

We are committed to upholding local and international laws on antidiscrimination and expect both colleagues and customers to behave in accordance with these requirements.

Wellbeing

Caring for the wellbeing of our people means offering support for their mental, physical and emotional health, helping our colleagues to feel their best at work and at home.

Our dedicated wellbeing team works closely with health services to provide support for everyone in our business who needs it through a range of services, including a mindfulness app and a 24-hour helpline where colleagues can speak to trained counsellors and advisors.

Establishing a network of 150 well-being and inclusion champions and sponsors throughout the business ensures that support is provided where it’s needed most. We've also launched the Peppy app for our colleagues going through the menopause, to connect them to menopause nurses for free.

Pay Gap Reports

Discover more