BA Better World

Responsible Business

For more than 30 years, British Airways has supported community initiatives across the UK and around the world. We've now created the BA Better World Community Fund to deliver life-changing opportunities and aid to the communities we serve.

Community Investment

BA Better World Community Fund

Our new BA Better World Community Fund delivers life-changing opportunities in the communities we serve, enabling us to support projects that deliver benefits for climate, communities, our colleagues and nature. It also enables us to deploy our people and resources to help communities affected by crisis.

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Flying Start

Flying Start is our global charity in partnership with Comic Relief,  helping to give young people a chance to have a brighter future. Thanks to the generosity of our colleagues and customers, Flying Start has raised more than £28 million, helping more than 1 million disadvantaged young people in the UK and around the world have the best possible start in life. In the past three years, we’ve raised more than £2 million alone for early childhood development projects in the UK, India, South Africa and Ghana. These projects include community-based health and education services, as well as providing support to families with young children.

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Noise and local air quality

We’re committed to minimising the impact of noise from our aircraft on local communities by investing in new aircraft that have half the noise footprint, training our pilots to follow quieter approach and departure procedures and regularly monitoring the noise performance of our aircraft fleet. We also engage with regulators, airports, communities and other stakeholders to explore opportunities to reduce the noise of our operations. We record and report our sustainability performance, including levels of carbon emissions and noise.

Helping communities respond in times of crisis

Our partnership with the Disasters Emergency Committee (DEC) ensures that vital relief gets to where it’s needed, as soon as possible. The DEC brings together 14 leading UK aid agencies to raise vital funds when there’s a humanitarian crisis. By working together as a member of the DEC’s Rapid Response Network, we raise funds to save, protect, and rebuild lives in vulnerable communities that are impacted by major disasters. Since 2013, we’ve raised more than £1.8 million and supported 21 humanitarian crisis appeals.

Reports and policies

Sustainability Governance

Read our 2023 Sustainability Report

Our British Airways Better World sustainability strategy is aligned to IAG’s vision to be the leading airline group on sustainability and is embedded in British Airways' delivery groups. It is also aligned to two global frameworks: the UN’s Sustainable Development Goals and the World Economic Forum’s stakeholder capitalism framework for consistent reporting of sustainable value creation.

We have a robust internal governance framework that extends from the Board of our parent company IAG through to British Airway’s Management Committee and into deliver groups. Our ESG performance data is independently audited as part of our Group Annual Report and Accounts process in addition to our own compliance audits.

We are committed to upholding local and international laws on antidiscrimination and expect both colleagues and customers to behave in accordance with these requirements.

Modern slavery and human trafficking statement

Read our full statement [PDF 789KB]

British Airways has a robust modern slavery and human trafficking policy in line with our parent company IAG. Our colleagues, flight and cabin crew are trained to identify vulnerable customers and handle suspected human trafficking violations.

British Airways has a zero-tolerance approach to Modern Slavery.

We publicly commit to supporting the United Nations Guiding Principles on Business and Human Rights and OECD Guidelines for Multinational Enterprises.

Environment Policy

Read our Environment Policy [PDF 70KB]

British Airways has a robust Environment Management System to identify environmental risks and opportunities, set objectives, deliver compliance and monitor performance. We are committed to continually improving our EMS to enhance our environmental performance.

Our EMS is aligned to ISO14001:2015 and accredited to Stage 1 of the IATA Environmental Assessment (IEnvA) programme.

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BA Better World

Taking significant and urgent action to address aviation’s impacts is critical to make our industry much more sustainable in the long term. That’s why we’re committed to our BA Better World sustainability programme – and to innovating to drive continual improvement in our environmental, social and governance business performance.

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The aviation industry contributes to global carbon emissions and draws on the earth’s resources for its products and services. We’re holding ourselves accountable and innovating to drive improvement in our environmental performance – from reducing our carbon footprint through to enabling circularity to reduce resource use and waste.

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We care about our people and value their contributions to our business. Creating a diverse and inclusive workplace contributes to a sense of wellbeing and belonging, enabling our world-class colleagues to thrive.

Our approach