Travelling with pets

We know your pets are part of your family, which is why we treat every animal who flies with us like a VIP.

British Airways flights

Emotional support dogs

British Airways is unable to accept emotional support dogs for travel in the cabin on any British Airways operated flights. Your emotional support dog can travel as a pet and details on how to arrange this can be found below.

Service dogs

If you’re travelling with a recognised service dog, it can travel with you free of charge in the cabin of your British Airways flight. This service cannot be booked online and we might need to limit the number of dogs we can carry in the cabin.

More about travelling with service dogs


From the UK

We’ve partnered with PetAir UK, which is run and owned by fully-qualified veterinary surgeons and has been flying pets all over the world since 2004, to offer British Airways customers a safe, comfortable and convenient way to export their pets from the UK.

More about transporting Pets with PetAir UK

To the UK

If you are looking to transport your pet to the UK, our sister company IAG Cargo can help. They have decades of experience transporting animals from every corner of the globe and will look after your pet as if it were their own.

More about transporting pets with IAG Cargo

Pet Travel Scheme

If you're entering the UK, your dog must meet the requirements of the Pet Travel Scheme offered by the UK Department for Environment, Food & Rural Affairs (DEFRA). It allows cats and dogs to travel between some countries and UK airports avoiding quarantine.

If you're travelling to a different country, please check with the relevant embassy or consulate for any regulations or restrictions.

More about DEFRA's Pet Travel scheme

SUN-AIR flights

SUN-AIR is our franchise partner operating flights within Europe under the British Airways brand. As on British Airways operated flights, recognised service dogs are allowed in the cabin, as well as other pets up to 6kg.

  • Other pets must be transported in a waterproof bag or cage, with maximum dimensions of 20 x 30 x 20cm (7.5 x 11.5 x 7.5in).
  • It is the owners’ responsibility to ensure that all documentation and animal passports are in order before departure.
  • SUN-AIR permits one pet on board each aircraft at one time.

Please contact the SUN-AIR ticket office on +45 75 33 16 11 no later than 72 hours before departure if you wish to bring your pet on a SUN-AIR operated flight. Please note that pets are not permitted on SUN-AIR flights to the United Kingdom.