What assistance is available?
Find out what kinds of assistance we can provide.
What assistance is available?By using ba.com you agree to the use of cookies.
Accept cookies and close this message.Disability and mobility assistance
Changes that may help you on your journey
We have been working hard to make changes to our service for anyone with additional needs. These have been designed to make you feel safe and confident as you travel.
How to request assistance
How to arrange the help you need and plan for your upcoming trip.
How to request assistance
Travelling with a service dog
Find out what the service dog requirements are and how to book.
Travelling with a service dog
Help using ba.com
How to change your settings to make the site more accessible.
Help using ba.com
SignLive Video Relay Service
How to contact us if you use British Sign Language.
British Sign Language Users
Visual guide
Use our visual guide to help you prepare for your flight.
British Airways Visual Guide