First is our most luxurious way to experience flight. From your own stylish suite, to exclusive access to spa treatments, fast-track security, and excellent service, it’s the finest way to travel.
Cross the world’s skies comfortably, calm, and entertained in your own spacious suite. It’s where British heritage meets contemporary design; letting you work in peace, watch a film, or stretch out and fall asleep.
We have worked closely with our caterers to make changes to our onboard service. Our new food service requires less interaction with our cabin crew, greatly reducing physical contact.
Specifically designed for the 787-9 Dreamliner, our premium cabin has just eight seats, compared to the usual 14. First cabin seats also feature a larger personal screen to enjoy the latest films and TV programmes, as well as a new touchscreen handset and state-of-the-art noise cancelling headphones from Meridian.
Lose yourself in a great film or gripping series with our huge library of new releases including music, ebooks, and games. Enjoy the 1,000 hours of programmes available on the in-flight entertainment channels.
Free Wi-Fi will now be available to customers travelling in First *. Now you can stream music, films and box sets, browse the internet, email and message from the comfort of your seat, and it's free for the entire flight.
*Wi-Fi is being progressively rolled out across the fleet.
Take time out in our elegant departure lounges and wait comfortably before flying. Modern and luxurious, we offer quality wines, drinks and food, plus a range of business facilities for when you need to work.
On arrival into London Heathrow Terminals 3 and 5, stop by the Arrivals Lounge to freshen up and get ready for whatever you’ve planned. Enjoy more delicious dining options, showers, and a clothes-pressing service.
You're also invited to the Concorde Room – our most luxurious lounge. It’s exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.
Indulge in a luxury complimentary massage or facial treatment, with acclaimed British spa and skincare brand Elemis. You’ll find our Elemis spas in London Heathrow Terminal 3 and 5, or New York JFK Terminal 7.
Flying First lets you skip the queues, with dedicated check-in desks and fast-track security at various airports.
Available in London Heathrow Terminal 5, our exclusive First Wing gets you through the airport quickly and smoothly. It’s a dedicated space for First, Executive Club Gold, and Oneworld Emerald flyers; offering a private check-in area, two of its own security lanes, and a direct walkway into the Galleries First Lounge and Concorde Room.
There’s no need to compromise when packing, with a generous number of bags included in First. Bring both a cabin bag and laptop or handbag on board, as well as up to 3 bags in the hold.
Let AirPortr pick up your bags and check them in. Exclusive to British Airways customers, it’s available for everyone in the wider London area.
We’re here to help, whenever you need us. That’s why we have You First, a dedicated helpdesk for First customers – whatever the query.
Wherever and whenever you fly First you can expect the same top quality food, drink and premium service by our attentive crew, but a few of the cabin design elements may vary by aircraft.
Some descriptions and images may not represent our current available services as we respond to Covid-19.