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First is your ticket to exceptional comfort and impeccable service in our most elegant surroundings. It's the finest way to travel:
Your First suite is a haven of style and comfort where sophisticated and contemporary British design meet impeccable service and attention to detail. Whether you want to unwind or get down to business, you'll find you're equally well equipped:
Specifically designed for the 787-9, our premium cabin has just eight seats, compared to the usual 14. It also features a larger screen on which to enjoy the latest films and TV programmes, as well as a new touchscreen handset.
We've worked with some of the world's top chefs to design the perfect menu and bring you the full restaurant experience at 35,000 feet:
A whole world of entertainment awaits you with:
Relax and recharge your batteries before the flight in one of our elegant departure lounges, stocked with fine wines and drinks, refreshments, and a range of business facilities for when you need to work.
You're also invited to the Concorde Room - our most luxurious lounge, exclusive to London Heathrow Terminal 5 and New York JFK Terminal 7, with discreet booths, full waiter service, private cabanas and a state-of-the-art business suite.
On arrival into London Heathrow Terminals 3 and 5, step off the plane and into the Arrivals lounge to freshen up and get ready for the day ahead. Facilities include more delicious dining options, showers and a clothes-pressing service.
Indulge in a luxury facial treatment or relaxing massage from acclaimed British spa and skincare brand Elemis when you fly from London Heathrow Terminals 3 and 5 and New York JFK Terminal 7.
Wave goodbye to the long lines with:
The First Wing
Exclusive to London Heathrow Terminal 5, The First Wing helps you speed up the process through the airport and maximise moments of comfort, relaxation and indulgence. The dedicated space offers an enhanced, private check-in area, two exclusive security lanes, and a direct walkway that leads seamlessly into the Galleries First Lounge and then the Concorde Room. It is available if you're travelling in First, are an Executive Club Gold or a oneworld Emerald member.
With First you can travel as light - or as heavy - as you like, thanks to our ample baggage allowance which includes one cabin bag plus a laptop or handbag on board and up to three bags in the hold.
From your doorstep to your destination
Let AirPortr pick up your bags from your London location and check them in for your flight with the AirPortr + Bag Check-In service, exclusive to British Airways customers. Available for the wider London area and flights departing from Heathrow, Gatwick or London City, except flights within the UK and from London City to New York (JFK).
Our exclusive complimentary concierge service from Quintessentially Lifestyle is your passport to 24-hour expert travel advice, insider access to restaurants, events and more. You can use it whenever you travel in First through London Heathrow Terminal 5 or New York JFK.
We believe in putting your needs first. That’s why we provide You First, a helpdesk service with a dedicated phone number just for First customers to help with any travel query, from the moment you book until you return home.