Business eligibility

First eligibility

Lounge FAQs

Lounge locations

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Experience our lounges

Protective measures in our lounges

We have introduced a number of measures to ensure your health, well-being and safety in our lounges. Watch the video and read more about our updated lounge service here.

Our lounges

Concorde Lounge Terminal 5 London Heathrow.

Lounge locations

Selected lounges at Heathrow, Terminal 5 are open however some of our departure, arrivals and partner lounges are temporarily closed, please click here for further information.

Lounge eligibility

You can enjoy our dedicated British Airways departure lounges and partner lounges if you are:

  • flying on a scheduled British Airways flight in First, business (Club World) or business (Club Europe)
  • a Silver or Gold Member* of the British Airways Executive Club on a scheduled flight operated by British Airways or one of our oneworld® partners
  • an Emerald or Sapphire member* of any of the oneworld airline frequent flyer programmes on a scheduled flight operated by British Airways or one of our oneworld partners
  • over the age of 18 years, or if under 18 years you are accompanied by a responsible adult. (Local laws relating to the consumption of alcohol will apply.)

Please note: All lounge access is subject to capacity restrictions. The Elemis Spa is currently closed.

Travelling on other airlines

To find out more about American Airlines, Iberia, Finnair, Japan Airlines and Qatar Airways lounges, please use the following links below:

Japan Airlines
Qatar Airways

For other airlines, please refer to their website or contact them directly.
Find out which airline you are travelling with in Manage My Booking

Book with Lounge Pass and earn Avios

Enjoy access to non-British Airways airport lounges across the globe with Lounge Pass, no matter what airline you are flying with or cabin you are travelling in. Choose from 600 lounges, at over 350 airports worldwide, including over 45 in the UK. Executive Club Members can collect 5 Avios per £1/€1/$1 spent.

Some descriptions and and images may not represent our current available services as we respond to Covid-19.