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Flights and destinations
Offers and deals
Flights and more
Where relevant you will see special offers and other local information appropriate to the country that you select as your home country.
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Have you already booked? Please have your booking reference ready when you call. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3
How do I find my booking reference?
Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices.
The majority of our calls are managed by British contact centres.
Monday - Friday: 09:00-18:00
Monday - Friday: 09:30-13:00, 14:30-17:30
To change a booking paid with Avios go to the Executive Club:
Contact Executive Club
Monday - Friday: 09:00-17:00
Complaints and claims
Email baggage tracing:
Make a baggage claim online
Help and advice about lost and damaged baggage