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Young man wearing a 'Sunflower' lanyard to indicate a non-vivible disability approaching the Special Assistance area at Heathrow Terminal 5.

Changes that may help you on your journey

We have been working hard to make changes to our service for anyone with additional needs. These have been designed to make you feel safe and confident as you travel.

Find out more

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Help using ba.com

How to change your settings to make the site more accessible.

Help using ba.com