Cookies

These cookies and technologies allow our services to function. They include tools that: 

• Keep you securely logged in
• Allow you to move through booking journeys and remember your booking
• Enable fraud prevention, network security and load balancing
• Support server-side scripts required for the safe operation of our websites and apps 

Essential technologies cannot be switched off. You can disable or block them in your browser, however our site, apps and services may not work properly as a result. 

Affiliate, cashback and rewards programmes 

If you use cashback, rewards or other affiliate programmes when making a purchase, we may use tags or similar technologies to make sure programme-related activity is recorded correctly. These tags are only used to confirm that an eligible booking or action has taken place. 

These technologies help us honour the benefits you receive through your chosen programme and do not affect your general browsing experience.  

These cookies and technologies help us understand how our digital services are used. For example: 

• Which pages or screens are most popular
• How people move through our booking journeys
• Whether particular features are working as expected
• How we can improve the stability and performance of our services 

We use this information to improve the way our services work, help us identify technical issues and understand what customers find useful. 

Where possible, we use analytics tools in a way that aggregates or anonymises data, so individual users cannot be identified. 

How you control analytics technologies 

Your choices depend on the laws of the country you’re in: 

• In some countries, analytics tools may require your opt-in consent before they can be used
• In other countries, certain analytics tools may operate on an opt-out basis, meaning they can be used unless you choose to disable them 

Change your mind at any time by customising your cookie preferences.

Our cookies and similar technologies remember choices you make, such as your language or region, to make your digital journey with us more comfortable and better tailored to you. 

They may also support useful features such as: 

• Remembering your preferences during the booking flow
• Recognising when you return to our website or app
• Enabling accessibility features

If you decline these cookies, some personalised features may not work as intended, but the core booking and travel services will still be available. 

These cookies and similar technologies help us show advertising that’s more relevant to you. They identify your browser or device across our services and, in some cases, across other sites or social media platforms you visit. 

When you allow these technologies, we and our trusted advertising partners may:

• Understand how you browse and interact with our services 
• Match this information with identifiers such as your hashed email address, postcode, telephone number, booking reference or device ID (where available and permitted)
• Build audiences or interest profiles so that we can show you more relevant adverts on British Airways or IAG Group channels, on social media platforms and on other websites 
• Measure the performance of our advertising, for example by understanding whether people viewed, clicked or booked after seeing an advert 
• Help companies in the wider British Airways and IAG group (including British Airways Holidays, BA CityFlyer, BA Euroflyer and IAG Loyalty/Avios) show you relevant offers and services 

Where you give consent, your information may also be used by IAG Loyalty’s retail and travel partners to show you personalised offers based on your interests. 

If you do not allow these technologies, you’ll still see advertising – it just may be less relevant, and our partners will not be able to use your interactions with our services to build advertising audiences. 

Our services may include features that link to social networks such as Facebook, Instagram, X or YouTube. These allow you to:

• Share content 
• Log in using your social media account
• Interact with our content on those platforms

These features may allow the social media platform to collect information about your visit. The information they process is governed by the privacy policies of those platforms. We will only enable social media technologies that require consent where permitted by your settings. 

Cookie name: _abck
Cookie domain:  www.britishairways.com
Purpose: This cookie is used to analyse traffic to determine if it is automated traffic generated by IT systems or a human user.
Expiry: 1 year

Cookie name: AEM_SESSION_LOCALE
Cookie domain: www.britishairways.com
Purpose: Ensures that content is delivered correctly. BA’s Content Management System.
Expiry: 1 year

Cookie name: AKA_A2
Cookie domain: www.britishairways.com
Purpose: Optimises the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
Expiry: 1 hour

Cookie name: akacd_BA_LIVE_AWS
Cookie domain: www.britishairways.com
Purpose: Ensures a consistent experience between new and old application versions of the website.
Expiry: Session

Cookie name: akacd_BA_NX
Cookie domain: www.britishairways.com
Purpose: Ensures a consistent experience between new and old versions of the homepage.
Expiry: Session

Cookie name: ak_bmsc
Cookie domain: www.britishairways.com
Purpose: Cookie used by Akamai Bot Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: 2 hours

Cookie name: akacd_*
Cookie domain: www.britishairways.com
Purpose: Cookie used by Akamai Bot Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: Session

Cookie name: Allow_BA_Cookies
Cookie domain:  www.britishairways.com
Purpose: Stores the date that the user accepted the cookie popup.
Expiry: 1 year

Cookie name: Allow_BA_Cookies_Date
Cookie domain:  www.britishairways.com
Purpose: Stores the date that the user accepted the cookie popup.
Expiry: 1 year

Cookie name: APIJSID
Cookie domain: onbusiness.britishairways.com
Purpose: Technical cookie used by internals of On Business portal/IdP integration for session management.
Expiry: Session

Cookie name: appSession
Cookie domain: www.britishairways.com
Purpose: Generated to represent an authenticated (British Airways customer logged in) session and to ensure the customer's logged-in state is maintained across different British Airways systems.
Expiry: 2 hours

Cookie name: appSessionNX
Cookie domain: www.britishairways.com
Purpose: To manage and maintain customer session across the journeys.
Expiry: 7 days

Cookie name: ARRAffinity
Cookie domain: www.entertainment.ba.com
Purpose: Used by Azure, it keeps track of connecting users by giving them a so-called 'affinity' cookie. This ensures the link between clients and the server they connect to for the entirety of their session.
Expiry: Session

Cookie name: ARRAffinitySameSite
Cookie domain: www.entertainment.ba.com
Purpose: Set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
Expiry: Session

Cookie name: at_check
Cookie domain: www.britishairways.com
Purpose: Temporary cookie to check if the cookie read/write capability is enabled on the browser.
Expiry: Session

Cookie name: auth0
Cookie domain: *britishairways.com
Purpose: Identifies the session in use by your device. Required to make the site work.
Expiry: Session

Cookie name: auth0_compat
Cookie domain: *britishairways.com
Purpose: Identifies the session in use by your device. Required to make the site work.
Expiry: Session

Cookie name: auth0-mf
Cookie domain: www.britishairways.com
Purpose: Used to establish the trust level for a given device.
Expiry: Session

Cookie name: auth0-mf_compat
Cookie domain: www.britishairways.com
Purpose: Fallback cookie for multi-factor authentication on browsers that don’t support the sameSite=None attribute.
Expiry: Session

Cookie name: auth0.pdRDa50y3eL3GD72vmXFYfR0WH8ApO6t.is.authenticated
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your device. Required to make the site work.
Expiry: Session

Cookie name: a0_users:sess
Cookie domain: www.britishairways.com
Purpose: Used for CSRF protection in Classic Login flows.
Expiry: Session

Cookie name: a0_users:sess.sig
Cookie domain: www.britishairways.com
Purpose: Used for CSRF protection in Classic Login flows.
Expiry: Session

Cookie name: AUTH_SESSION_ID
Cookie domain: onbusiness.britishairways.com
Purpose: Stores the ID of the current Keycloak authentication session for a user.
Expiry: Session

Cookie name: AUTH_SESSION_ID_LEGACY
Cookie domain: onbusiness.britishairways.com
Purpose: Serves the same purpose as  AUTH_SESSION_ID but was historically used as a workaround for older browsers that didn't properly support the SameSite attribute on cookies.
Expiry: Session

Cookie name: auth_verification
Cookie domain: www.britishairways.com
Purpose: Used to confirm your identity when you log in or perform certain actions on the website. This helps keep your account secure by making sure only you can access your personal information.
Expiry: Session

Cookie name: AWSALB
Cookie domain: www.britishairways.com
Purpose: Used for the AWS ELB application load balancer on YourMenu, which distributes network traffic evenly among a set of resources that collectively support an application.
Expiry: 1 week

Cookie name: AWSALBCORS
Cookie domain:  www.britishairways.com
Purpose: This cookie helps in handling cross-origin requests securely to ensure smooth communication between servers.
Expiry: 1 year

Cookie name: AWSALBTG
Cookie domain:  www.britishairways.com
Purpose: Used by AWS Load Balancer to ensure consistent user routing by storing information about the load balancer that was used during a user session.
Expiry: 1 week

Cookie name: AWSALBTGCORS
Cookie domain: *britishairways.com, *evergage.com
Purpose: Ensures consistency in server routing for cross-origin requests by managing the user’s connection to AWS Load Balancers.
Expiry: 1 week

Cookie name: AWSELB
Cookie domain: www.baggageclaim.britishairways.com, www.disruptionclaim.britishairways.com
Purpose: Elastic Load balancer for Amazon web service which distributes network traffic evenly among a set of resources that collectively support an application.
Expiry: Session

Cookie name: AWSELBCORS
Cookie domain: www.baggageclaim.britishairways.com, www.disruptionclaim.britishairways.com
Purpose: Elastic Load balancer for Amazon web service which distributes network traffic evenly among a set of resources that collectively support an application.
Expiry: Session

Cookie name: aws_live_check
Cookie domain: www.britishairways.com
Purpose: Traffic control to determine on maintaining the consistency of users in AWS Platform.
Expiry: Session

Cookie name: BAAUTHKEY
Cookie domain: www.britishairways.com
Purpose: Keeps customers logged in during their session.
Expiry: Session

Cookie name: ba_client_sessionId
Cookie domain: www.britishairways.com
Purpose: Sets a standard ID for a customer session.
Expiry: 1 year

Cookie name: BADPAUTHKEY
Cookie domain: www.britishairways.com
Purpose: Enables customer to remain logged in on BA holidays during their session.
Expiry: Session

Cookie name: BADPSessionA
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your PC. Required to make the site work.
Expiry: Session

Cookie name: BADPSessionB
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your PC. Required to make the site work.
Expiry: Session

Cookie name: BA_COUNTRY_CHOICE_COOKIE
Cookie domain: www.britishairways.com
Purpose: Keeps track of your choice of country and avoids this choice being repeated.
Expiry: 1 year

Cookie name: BA_HF_OLD
Cookie domain: www.britishairways.com
Purpose: Used for tracking and analytics, helping collect data on user behaviour to improve the user experience.
Expiry: 31 days

Cookie name: BA_LANGUAGE_CHOICE_COOKIE
Cookie domain: www.britishairways.com
Purpose: Keeps track of your choice of language and avoids this choice being repeated.
Expiry: 1 year

Cookie name: BASessionA
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your PC. Required to make the site work.
Expiry: Session

Cookie name: BASessionB
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your PC. Required to make the site work.
Expiry: Session

Cookie name: _bcnctkn
Cookie domain: britishairways.com
Purpose: Stores a temporary session token to support security checks and detect potential fraud through Accertify’s User Behavioral Analytics.
Expiry: Session

Cookie name: betaUser
Cookie domain: www.britishairways.com
Purpose: Stores a number to represent if the user sees the new beta version of homepage or not.
Expiry: 1 year

Cookie name: BIGipServerba.com-port*
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways website infrastructure.
Expiry: Session

Cookie name: BIGipServercontent-proxy.baplc.com-*
Cookie domain: www.britishairways.com
Purpose: Helps to efficiently route internal traffic, and contain encoded addresses of internal Jive servers.
Expiry: 1 hour

Cookie name: BIGipServerdp-live.baplc.com-port*
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways website infrastructure.
Expiry: Session

Cookie name: BIGipServersolr-live.baplc.com-*
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways website infrastructure.
Expiry: Session

Cookie name: BIGipServerba.com-livesite.ba.com-port*
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways website infrastructure.
Expiry: Session

Cookie name: BIGipServerx 
Cookie domain: www.britishairways.com
Purpose: Balances the load on British Airways website infrastructure.
Expiry: Session

Cookie name: bm_lso
Cookie domain: www.britishairways.com
Purpose: Cookie used by Akamai Bot Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: 1 month

Cookie name: bm_mi
Cookie domain: www.britishairways.com
Purpose: Cookie used by Akamai Bot Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: 2 hours

Cookie name: bm_s
Cookie domain: www.britishairways.com
Purpose: Cookie used by Akamai Bot Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: 1 month

Cookie name: bm_so
Cookie domain: www.britishairways.com
Purpose: Cookie used by Akamai Bot Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: 1 Day

Cookie name: bm_ss
Cookie domain: www.britishairways.com
Purpose: Set by the server to monitor session activity and track user behaviour, assisting with site performance and security.
Expiry: A few seconds

Cookie name: bm_sv
Cookie domain: www.britishairways.com
Purpose: Cookie used by Akamai Bot Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.
Expiry: 2 hours

Cookie name: bm_sz
Cookie domain: www.britishairways.com
Purpose: Manages the interaction with the online bots. It also helps in fraud preventions.
Expiry: 4 hours

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_Analytics
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_BANNER_LOADED
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_BANNER_VIEWED
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_Functional
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_Marketing
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_MODAL_LOADED
Cookie domain: www.britishairways.com
Purpose: Determine whether to display the cookie consent modal.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_MODAL_VIEWED
Cookie domain: www.britishairways.com
Purpose: Determine whether to display the cookie consent modal.
Expiry: 1 year

Cookie name: BRITISHAIRWAYS_ENSIGHTEN_PRIVACY_VERSION
Cookie domain: www.britishairways.com
Purpose: Ensures that the cookie popup functions correctly and remembers users choices.
Expiry: 1 year

Cookie name: BrowserId
Cookie domain: www.salesforce.com, force.com, BAcustomer360.my.site.com, iag1.my.salesforce-sites.com
Purpose: Used for communication between networks and to track browser usage.
Expiry: 1 year

Cookie name: _cc
Cookie domain: www.britishairways.com
Purpose: Supports load balancing and efficient delivery of pages to users.
Expiry: 1 year

Cookie name: _cc-x
Cookie domain: www.britishairways.com, www.cdn-net.com
Purpose: Supports load balancing and efficient delivery of pages to users.
Expiry: 180 days

Cookie name: _cid_cc
Cookie domain: www.britishairways.com 
Purpose: Supports load balancing and efficient delivery of pages to users.
Expiry: 1 year

Cookie name: __cf_bm
Cookie domain: eu.auth0.com
Purpose: To improve security and performance by helping to detect and manage bot traffic. It ensures a smoother and safer browsing experience.
Expiry: 1 hour

Cookie name: __cf_bm
Cookie domain: hcaptcha.com
Purpose: Identify and mitigate automated traffic to protect your site from bad bots.
Expiry: 30 Days

Cookie name: cf_clearance
Cookie domain: www.bacommunityfund.co.uk
Purpose: Protects against marketing cookies that track users and Cross-site Request Forgery (CSRF) that allows attackers to steal or manipulate your cookies.
Expiry: 1 year

Cookie name: __cflb
Cookie domain: api2.hcaptcha.com
Purpose: Helps improve website performance by optimizing content delivery and managing traffic efficiently.
Expiry: 1 day

Cookie name: CLM-Token
Cookie domain: onbusiness.britishairways.com
Purpose: Token used to call backend API methods in On Business portal for authenticated customer.
Expiry: Session

Cookie name: code_verifier
Cookie domain: www.britishairways.com
Purpose: Token requests that correspond to the authorisation requests. Enables an authorisation server to reject a token request from a malicious application that does not have a code verifier.
Expiry: Session

Cookie name: CookieBehavior
Cookie domain: www.careers.ba.com
Purpose: Determines whether any cookies in viewer requests are included in the cache key and in requests that CloudFront sends to the origin.
Expiry: Session

Cookie name: CookieConsentPolicy
Cookie domain: www.bacustomer360.my.salesforce.com, BAcustomer360.my.site.com, iag1.my.salesforce-sites.com
Purpose: Used to apply end-user cookie consent preferences.
Expiry: 1 year

Cookie name: cp_session
Cookie domain: www.naprepin.custhelp.com, ukprepin.custhelp.com
Purpose: Content management system. Enables us to secure our forms by checking that no one else is pretending to be the user.
Expiry: Session

Cookie name: dd_site_test_*
Cookie domain: www.britishairways.com
Purpose: Temporary cookie used to test for cookie support.
Expiry: Instant

Cookie name: dd_cookie_test_*
Cookie domain: www.britishairways.com
Purpose: Temporary cookie used to test for cookie support.
Expiry: Instant

Cookie name: depDate
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" requested departure date.
Expiry: Session

Cookie name: did
Cookie domain: *britishairways.com
Purpose: Identifies the session in use by your device. Required to make the site work.
Expiry: Session

Cookie name: did_compat
Cookie domain: *britishairways.com
Purpose: Identifies the session in use by your device. Required to make the site work.
Expiry: Session

Cookie name: dtCookie
Cookie domain: www.britishairways.com
Purpose: Required to ensure the stability of the site.
Expiry: Session

Cookie name: dtPC
Cookie domain: www.britishairways.com
Purpose: Identifies proper endpoints for beacon transmission (for real-user monitoring); includes session ID for correlation.
Expiry: Session

Cookie name: dtSa
Cookie domain: www.britishairways.com
Purpose: Serves as an intermediate storage for page-spanning actions. Saves user action names, across different pages. This is required because page loads result in JavaScript code restart, so all contextual information must be stored in cookies.
Expiry: Session

Cookie name: earcusession
Cookie domain: www.jobs.ba.com
Purpose: Prevents various session hijacking scenarios.
Expiry: 1 week

Cookie name: earcusessionid
Cookie domain: www.jobs.ba.com
Purpose: Maintains users session.
Expiry: Session

Cookie name: ensBAVisitorID
Cookie domain: www.britishairways.com
Purpose: Visitor ID created by Ensigten. Identifies a unique visitor for the use of personalisation on the British Airways site and advertisements off site.
Expiry: 1 year

Cookie name: FO_DESTINATION_COOKIE
Cookie domain: www.britishairways.com
Purpose: Saves the customers previous search.
Expiry: 14 days

Cookie name: FO_ORIGIN_COOKIE 
Cookie domain: www.britishairways.com
Purpose: Saves the customers previous search.
Expiry: 1 year

Cookie name: FS_DEPT_AIRPORT
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" airport of selected departure.
Expiry: 1 year

Cookie name: _ga_
Cookie domain: Used to persist session state.
Purpose: www.britishairways.com
Expiry: 13 months

Cookie name: impactdata
Cookie domain: api.impact.com
Purpose: To be able to store a unique affiliate marketing click ID and program number to correctly assign a conversion to customers referred by UK based affiliates.
Expiry: 30 days

Cookie name: JSESSIONID
Cookie domain: www.britishairways.com
Purpose: Preserves user states across page requests.
Expiry: Session

Cookie name: KC_RESTART
Cookie domain: onbusiness.britishairways.com
Purpose: Used to restart an authentication session in the event that the initial session expires or times out before the login process is complete.
Expiry: Session

Cookie name: _legacy_auth0.pdRDa50y3eL3GD72vmXFYfR0WH8ApO6t.is.authenticated
Cookie domain: www.britishairways.com
Purpose: Identifies the session in use by your device. Required to make the site work.
Expiry: Session

Cookie name: loginType
Cookie domain: www.britishairways.com
Purpose: Detects the type of login so the pages can present themselves accordingly.
Expiry: Session

Cookie name: logoutInvoked
Cookie domain: www.britishairways.com
Purpose: Generated to represent an authenticated (BA customer logged out) session and to ensure the customer's logged-out state is maintained across different BA systems.
Expiry: Session

Cookie name: LSKey-c$CookieConsentPolicy
Cookie domain: bacustomer360.my.site.com, bacustomer360.my.salesforce.com, service.force.com, static.lightning.force.com, iag1.my.salesforce-sites.com
Purpose: Enables user support tickets to be opened and addressed, including embedded support chat.
Expiry: 1 Year

Cookie name: membershipId
Cookie domain: www.britishairways.com
Purpose: Use to simplify managing extra information across journeys.
Expiry: 7 days

Cookie name: NEXT_LOCALE
Cookie domain: www.britishairways.com
Purpose: Identifies and keeps track of the language in the multilanguage experience.
Expiry: Session

Cookie name: NEXT_MARKET
Cookie domain: www.britishairways.com
Purpose: Identifies and keeps track of the language in the multilanguage experience.
Expiry: Session

Cookie name: numberOfNights
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" the number of nights selected for a hotel request.
Expiry: Session

Cookie name: OptanonAlertBoxClosed
Cookie domain: britishairways.com
Purpose: Records that a visitor has seen (or closed) the OneTrust cookie/banner alert box so the banner is not shown again. It acts as a “banner closed / seen” flag.
Expiry: 1 year

Cookie name: OptanonConsent
Cookie domain: britishairways.com
Purpose: Stores the visitor’s consent preferences, such as which categories of cookies or trackers the user has accepted or declined.
Expiry: 1 year

Cookie name: PASSENGER_MIX
Cookie domain: www.britishairways.com
Purpose: Holds previous search information.
Expiry: 1 year

Cookie name: permissionToUpdateBooking
Cookie domain: www.britishairways.com
Purpose: Permission to manage a reservation with multiple passengers.
Expiry: 30 minutes

Cookie name: previousCountryInfo
Cookie domain: www.britishairways.com
Purpose: Keeps track of your previous choice of country.
Expiry: Session

Cookie name: publicAccessToken
Cookie domain: www.britishairways.com
Purpose: This is required for customers to stay logged in after authorisation.
Expiry: Session

Cookie name: publicRefreshToken
Cookie domain: www.britishairways.com
Purpose: This is required for customers to stay logged in after authorisation.
Expiry: Session

Cookie name: RDP
Cookie domain: www.britishairways.com
Purpose: Allows for continuity and security of user sessions when using remote desktop connections.
Expiry: 14 Days

Cookie name: retDate
Cookie domain: www.britishairways.com
Purpose: Enables your browser to "remember" requested return date.
Expiry: Session

Cookie name: RSR_RESULTS
Cookie domain: www.britishairways.com
Purpose: Set by the website for collecting and analysing user data related to search results and interactions. This cookie helps improve search functionality.
Expiry: 1 year

Cookie name: RT
Cookie domain: www.britishairways.com
Purpose: Contains information on the users session to support the Akamai cache functionality to monitor the loading times of individual pages.
Expiry: 7 days

Cookie name: rxVisitor
Cookie domain: www.britishairways.com
Purpose: Contains the visitor ID to correlate sessions.
Expiry: Session

Cookie name: rxvt
Cookie domain: www.britishairways.com
Purpose: Specifies the session timeout.
Expiry: Session

Cookie name: TermAndCondition
Cookie domain: www.britishairways.com
Purpose: Stores the user’s acceptance of terms and conditions, ensuring that the user doesn’t need to agree to the terms on each visit.
Expiry: 1 year

Cookie name: token
Cookie domain: www.britishairways.com
Purpose: Ensures a consistent experience between new and old versions of the website.
Expiry: 1 day

Cookie name: user
Cookie domain: www.britishairways.com
Purpose: Manages and maintains user information across a session.
Expiry: 7 days

Cookie name: uuid
Cookie domain: www.britishairways.com
Purpose: Unique Universal ID set by Ensighten for all server-side tagging. This is required for server side tagging to work.
Expiry: 1 month

Cookie name: v1st
Cookie domain: www.britishairways.com
Purpose: Collects information about how visitors use BA.com. Information is used to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Expiry: 13 months

Cookie name: XSRF-TOKEN, XSRF-TOKEN-*
Cookie domain: www.britishairways.com
Purpose: The XSRF-TOKEN provides protection from Cross-site request forgery (CSRF) attacks. This cookie is session related, and is deleted whenever the browser is closed.
Expiry: Session

Cookie name: AB_{experiment number/name}
Cookie domain: www.britishairways.com
Purpose: Used for onsite experimentation  to ensure that users get the same content throughout their journey, does not contain any personal information.
Expiry: Session

Cookie name: AMCV_*%40AdobeOrg
Cookie domain: www.britishairways.com
Purpose: Identifies a unique visitor.
Expiry: 13 months

Cookie name: AMCVS_*%AdobeOrg
Cookie domain: www.britishairways.com
Purpose: Cookie serves as a flag indicating that the session has been initialized.
Expiry: Session

Cookie name: baNxCg
Cookie domain: www.britishairways.com
Purpose: Supports measurement of visitor behaviour on different parts of the website, to help improve overall website experience.
Expiry: 1 year

Cookie name: com.adobe.alloy.getTld
Cookie domain: britishairways.com
Purpose: Used to store the top-level domain of the website to enable efficient performance monitoring and user tracking across ba.com. Does not contain any personal information.
Expiry: Session

Cookie name: da_intState
Cookie domain: www.britishairways.com
Purpose: Collects information through an anonymous form about how visitors use BA.com. Information is used to compile reports and improve the site.
Expiry: 30 minutes

Cookie name: da_lid
Cookie domain: www.decibelinsight.net, www.britishairways.com
Purpose: Collects information through an anonymous form about how visitors use BA.com. Information is used to compile reports and improve the site.
Expiry: 1 year

Cookie name: da_sid
Cookie domain: www.decibelinsight.net
Purpose: Collects information through an anonymous form about how visitors use BA.com. Information is used to compile reports and improve the site.
Expiry: 30 minutes

Cookie name: _dd_s
Cookie domain: www.britishairways.com
Purpose: Cookie used to group all events generated from a unique user session across multiple pages. It contains the current session ID, whether the session is excluded due to sampling, and the expiration date of the session. The cookie is extended for an extra 15 minutes every time the user interacts with the website, up to the maximum user session duration.  Also captures behavioural analytics within and across pages for unique user sessions to enable understanding of customer interactions and frustration points. Session replay is part of this capture.
Expiry: 4 hours

Cookie name: demdex
Cookie domain: www.demdex.net
Purpose: This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.
Expiry: 180 days

Cookie name: dextp
Cookie domain: www.demdex.net
Purpose: Audience Manager sets this cookie to record when the last data synchronization call was made.
Expiry: 180 days

Cookie name: dpm
Cookie domain: www.dpm.demdex.net
Purpose: DPM is an abbreviation for Data Provider Match. It tells internal, Adobe systems that a call from Audience Manager or the Adobe Experience Cloud ID Service is passing in customer data for synchronization or requesting an ID.
Expiry: 180 days

Cookie name: ens_adobewebsdk
Cookie domain: www.britishairways.com
Purpose: Identifies unique visitors across multiple sessions.
Expiry: 400 days

Cookie name: _ga
Cookie domain: www.britishairways.com
Purpose: Collects information and reports website usage statistics anonymously to Google.
Expiry: 13 months

Cookie name: _ga_**********
Cookie domain: www.britishairways.com
Purpose: Collects information and reports website usage statistics anonymously to Google.
Expiry: 13 months

Cookie name: _hjFirstSeen
Cookie domain: www.britishairways.com
Purpose: Identifies a new user’s first session.
Expiry: 30 minutes

Cookie name: _hjAbsoluteSessionInProgress
Cookie domain: www.britishairways.com
Purpose: Detects the first pageview session of a user.
Expiry: 30 minutes

Cookie name: _hjIncludedInSessionSample_{site_id}
Cookie domain: www.britishairways.com
Purpose: Informs Hotjar whether that user is included in the data.
Expiry: 30 minutes

Cookie name: _hjSession_{site_id}
Cookie domain: www.britishairways.com
Purpose: Holds the current session data. Ensures that subsequent requests within the session window will be attributed to the same Hotjar session.
Expiry: 30 minutes

Cookie name: _hjSessionUser_{site_id}
Cookie domain:  www.britishairways.com
Purpose: Ensures data from subsequent visits to the same site are attributed to the same user ID.
Expiry: 1 year

Cookie name: intState
Cookie domain: www.decibelinsight.net
Purpose: Collects information through an anonymous form about how visitors use BA.com and details about all integration states.
Expiry: 30 minutes

Cookie name: kndctr_*_AdobeOrg_cluster
Cookie domain: www.britishairways.com
Purpose: Contains the visitor ID for Adobe analytics.
Expiry: 30 minutes

Cookie name: kndctr_*_AdobeOrg_identity
Cookie domain: www.britishairways.com
Purpose: Contains the visitor ID for Adobe analytics.
Expiry: 13 months

Cookie name: mbox
Cookie domain: www.britishairways.com
Purpose: Tracks a number of values that manage how visitors experience Target campaigns through Adobe Target.
Expiry: 13 days

Cookie name: mboxEdgeCluster
Cookie domain: www.britishairways.com
Purpose: Identifies the Adobe Target Edge Server.
Expiry: 13 days

Cookie name: QuantumMetricEnabled
Cookie domain: britishairways.com
Purpose: Persists if a session is enabled/disabled. Used when sampling settings are in use, or when opt-out behaviors are called.
Expiry: Session

Cookie name: QuantumMetricSessionID
Cookie domain: www.britishairways.com
Purpose: Used to understand user behaviour at a page and session level by anonymously collecting data on what content is viewed, for how long and what experience issues were experienced. Session replay is part of this capture.
Expiry: Session

Cookie name: QuantumMetricUserID
Cookie domain: www.britishairways.com
Purpose: Used to understand user behaviour at a page and session level by anonymously collecting data on what content is viewed, for how long and what experience issues were experienced. Session replay is part of this capture.
Expiry: 365 days

Cookie name: session_id
Cookie domain: www.britishairways.com
Purpose: Sets a standard ID for a customer session.
Expiry: 30 days

Cookie name: s_cc
Cookie domain: www.britishairways.com
Purpose: Supports Adobe Analytics with identifying site visitors and their behaviours, enabling an understanding of consumer behaviour to assist with the relevant targeting of appropriate marketing activity.
Expiry: Session

Cookie name: s_fid
Cookie domain: www.britishairways.com
Purpose: Supports Adobe Analytics with identifying site visitors and their behaviours. Consumer behaviour is used to assist with sharing relevant marketing content.
Expiry: 13 months

Cookie name: s_gpv
Cookie domain: www.britishairways.com
Purpose: Remembers information about the previous page, such as the name of the referring page.
Expiry: 30 minutes

Cookie name: s_sq
Cookie domain: www.britishairways.com
Purpose: Contains information about the previous link on this site that was clicked on by the user. 
Expiry: Session

Cookie name: USER_JOURNEY_TAGGED
Cookie domain: www.britishairways.com
Purpose: To indicate whether a user has been assigned to a specific experiment or test.
Expiry: Session

Cookie name: ajs_anonymous_id
Cookie domain: www.bacommunityfund.co.uk
Purpose: Helps to count how many people visit a certain site by tracking if you have visited before.
Expiry: 1 year

Cookie name: BA_NX
Cookie domain: www.britishairways.com
Purpose: Traffic control to determine which version of a page the user will see.
Expiry: Session

Cookie name: BA_NX_COOKIE
Cookie domain: www.britishairways.com
Purpose: Traffic control to determine which version of a page the user will see.
Expiry: Session

Cookie name: CONSENT
Cookie domain: www.youtube.com
Purpose: Stores information about how the customers uses BA.com and all advertising that the customer may have seen before visiting BA.com.
Expiry: 13 months

Cookie name: _EDGE_S
Cookie domain: www.bing.com
Purpose: Helps ensure the website works smoothly and loads quickly. It helps manage the website’s performance, making sure everything runs efficiently even when there’s a lot of traffic. This cookie is important for keeping your experience fast and seamless while you browse.
Expiry: Session

Cookie name: _EDGE_V
Cookie domain: www.bing.com
Purpose: Used by Microsoft’s Azure service to manage traffic and enhance website performance through load balancing and efficient content delivery.
Expiry: 1 year

Cookie name: flight-car
Cookie domain: www.britishairways.com
Purpose: Enable users to recall their previous Flight and Car searches
Expiry: 10 minutes

Cookie name: flight-hotel
Cookie domain: www.britishairways.com
Purpose: Enable users to recall their previous Flight and Hotel searches.
Expiry: 10 minutes

Cookie name: flight-search
Cookie domain: www.britishairways.com
Purpose: Retains the customer flight search information so the customer's last search appears on the homepage.
Expiry: Session

Cookie name: fsr.a
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: Session

Cookie name: fsr.s
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: Session

Cookie name: Geo
Cookie domain: static.lightening.force.com
Purpose: Used to track the geographical location of users, enabling the site to tailor content or offers based on location.
Expiry: 1 year

Cookie name: hc_accessibility
Cookie domain: hcaptcha.com
Purpose: Used strictly for necessary technical purposes. Enables Accessibility User use.
Expiry: Up to 30 Days

Cookie name: hmt_id
Cookie domain: api.hcaptcha.com
Purpose: Used strictly for necessary anonymous service-related statistics and other technical purposes, such as assisting in accessibility support.
Expiry: 30 Days

Cookie name: INGRESSCOOKIE
Cookie domain: hcaptcha.com
Purpose: Used strictly for necessary technical purposes, such as load balancing and routing.
Expiry: Up to 30 days

Cookie name: isNX
Cookie domain: www.britishairways.com
Purpose: Ensures a consistent experience between new and old versions of the website.
Expiry: 7 days

Cookie name: jwplayer.captionLabel
Cookie domain: www.mediacentre.britishairways.com
Purpose: Remembers If user switches on Closed Captions and turns on captions for any further videos they view.
Expiry: Session

Cookie name: kampyle_userid
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleInvitePresented
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampylePageLoadedTimestamp
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleSessionPageCounter
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleUserPercentile
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleUserSession
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: kampyleUserSessionsCount
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: mdLogger
Cookie domain: www.britishairways.com
Purpose: Displays feedback form and surveys to collect comments that customers want to leave feedback about the site and their experience on the site.
Expiry: 1 year

Cookie name: MUID
Cookie domain: www.bing.com
Purpose: Stores and tracks visits across BA.com.
Expiry: 13 months

Cookie name: MUIDB
Cookie domain: www.bing.com
Purpose: Helps remember your preferences and actions on the website, such as language or location, to make your experience more personalised. It also helps show you relevant ads based on what you’ve interacted with before. This cookie ensures you see content that matters to you.
Expiry: 1 year

Cookie name: refreshtoken
Cookie domain: www.britishairways.com
Purpose: Ensures a consistent experience between new and old versions of the website.
Expiry: 1 day

Cookie name: __Secure-ROLLOUT_TOKEN
Cookie domain: youtube.com
Purpose: Set by YouTube and stores information on how the user interacts with the embedded player.
Expiry: 180 days

Cookie name: sp_landing
Cookie domain: www.spotify.com
Purpose: Set by Spotify to implement audio content from Spotify on BA.com. It also collects information on user interaction with this audio content.
Expiry: 13 months

Cookie name: sp_t
Cookie domain: www.spotify.com
Purpose: Set by Spotify to implement audio content from Spotify on ba.com. It also collects information on user interaction with this audio content.
Expiry: 13 months

Cookie name: SRCHD
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: SRCHHPGUSR
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: SRCHUID
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: SRCHUSR
Cookie domain: www.bing.com
Purpose: Connects data from the Bing advertising network with actions performed on the website.
Expiry: 13 months

Cookie name: _SS
Cookie domain: www.bing.com
Purpose: Collects information on visitor behaviour on multiple websites. Information is used on the website to optimise the relevance of advertisement. Allows the website to determine how the visitor accessed the website.
Expiry: Session

Cookie name: VISITOR_INFO1_LIVE
Cookie domain: www.youtube.com
Purpose: Detects and resolve problems with the service.
Expiry: 6 months

Cookie name: VISITOR_PRIVACY_METADATA
Cookie domain: www.youtube.com
Purpose: Stores the user's cookie consent state for the current domain.
Expiry: 6 months

Cookie name: X-Salesforce-CHAT
Cookie domain: *.*. salesforceliveagent.com
Purpose: Used to track user interactions with live chat support, allowing businesses to offer real-time customer assistance.
Expiry: 1 day

Cookie name: YSC
Cookie domain: www.youtube.com
Purpose: Ensures that requests within a browsing session are made by the user, and not by other sites.
Expiry: Session

Cookie name:  AB_{Experiment number}
Cookie domain:  www.britishairways.com
Purpose: Used for onsite experimentation  to ensure that users get the same content throughout their journey, does not contain any personal information.
Expiry: Session

Cookie name:  ar_debug
Cookie domain:  www.doubleclick.net
Purpose: Aids in the debugging and troubleshooting of ads served by DoubleClick.
Expiry: 30 days

Cookie name: cdv
Cookie domain: www.recommender.scarabresearch.com
Purpose: Displays personalised product recommendations on the page.
Expiry: 1 year

Cookie name: com.adobe.alloy.getTld
Cookie domain: britishairways.com
Purpose: Used to store the top-level domain of the website to enable efficient performance monitoring and user tracking across ba.com website. Does not contain any personal information.
Expiry: Session

Cookie name: ens_adobewebsdk
Cookie domain: www.britishairways.com
Purpose: Identifies unique visitors across multiple sessions, for  personalised messages on the British Airways site and advertisements on other sites you may visit. Delivering relevant content and measure the effectiveness of these advertisements.
Expiry: 400 days

Cookie name: ensKayakId
Cookie domain: www.kayak.com
Purpose: To be able to store a unique redirect ID to correctly assign on conversion
Expiry: 30 days

Cookie name:  _fbp
Cookie domain:  www.britishairways.com
Purpose: Delivers a series of advertisement products through Facebook such as real time bidding from third party advertisers. Stores and tracks visits across BA.com.
Expiry: 3 months

Cookie name: _gcl_* , GCL_AW_P
Cookie domain www.britishairways.com
Purpose: Stores and tracks conversions.
Expiry: 3 months

Cookie name: IDE
Cookie domain: www.doubleclick.net
Purpose: Shows Google ads on non-Google sites.
Expiry: 13 months

Cookie name: impactdata
Cookie domain: api.impact.com
Purpose: To be able to store a unique click ID and program number of the ad to correctly assign on conversion.
Expiry: 30 days

Cookie name: _kuid_
Cookie domain: krxd.net
Purpose: Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
Expiry: 6 months

Cookie name: muc_ads
Cookie domain: t.co
Purpose: Collects data on how visitors use BA.com in order to optimise the website and make advertisement on BA.com more relevant to users.
Expiry: 13 months

Cookie name: receive-cookie-deprecation
Cookie domain: www.doubleclick.net
Purpose: Google sets this cookie to enable Privacy Sandbox testing and preview how site behaviour and functionality work without third-party cookies.
Expiry: 6 months

Cookie name: sa-userid
Cookie domain: www.britishairways.com
Purpose: To be able to uniquely identify a user for retargeting, conversion or look-a-like purposes. Pseudonymous randomly generated user ID.
Expiry: 1 year

Cookie name: __Secure-YNID
Cookie domain: youtube.com
Purpose: Currently under review
Expiry: 180 Days

Cookie name: ServerPool
Cookie domain: tripadvisor.com 
Purpose: Supports Tripadvisor functionality on the website and/or tracks user interactions on the website for digital advertising campaigns.
Expiry: 1 year

Cookie name: session_id
Cookie domain: www.britishairways.com
Purpose: Sets a standard ID for a customer session.
Expiry: 30 days

Cookie name: skyscanner_redirectid
Cookie domain: www.skyscanner.net
Purpose: To be able to store a unique redirect ID to correctly assign on conversion
Expiry: 30 days

Cookie name: TACds
Cookie domain: tripadvisor.com 
Purpose: Supports Tripadvisor functionality on the website and/or tracks user interactions on the website for digital advertising campaigns.
Expiry: 1 month

Cookie name: TADCID
Cookie domain: tripadvisor.com 
Purpose: Supports Tripadvisor functionality on the website and/or tracks user interactions on the website for digital advertising campaigns.
Expiry: 9 years

Cookie name: TASameSite
Cookie domain: tripadvisor.com 
Purpose: Supports Tripadvisor functionality on the website and/or tracks user interactions on the website for digital advertising campaigns.
Expiry: 9 years

Cookie name: TASession
Cookie domain: tripadvisor.com 
Purpose: Supports Tripadvisor functionality on the website and/or tracks user interactions on the website for digital advertising campaigns.
Expiry: 1 year

Cookie name: TAUnique
Cookie domain: tripadvisor.com 
Purpose: Supports Tripadvisor functionality on the website and/or tracks user interactions on the website for digital advertising campaigns.
Expiry: 1 year

Cookie name: test_cookie
Cookie domain: www.doubleclick.net
Purpose: Determines if the website visitor's browser supports cookies.
Expiry: 15 minutes

Cookie name: ttclid
Cookie domain: www.britishairways.com
Purpose: To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok.
Expiry: 13 months

Cookie name: ttcsid, ttcsid_{pixel code}
Cookie domain: www.britishairways.com
Purpose: To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok.
Expiry: 13 months

Cookie name: _tt_enable_cookie
Cookie domain: www.britishairways.com
Purpose: To measure and improve the performance of your advertising campaigns and to personalize the user's experience (including ads) on TikTok.
Expiry: 90 Days

Cookie name: _ttp
Cookie domain: www.tiktok.com
Purpose: To measure and improve the performance of your advertising campaigns and to personalize the experience (including ads) on TikTok.
Expiry: 13 months

Cookie name: _ttp
Cookie domain: www.britishairways.com
Purpose: To measure and improve the performance of your advertising campaigns and to personalize the user’s experience (including ads) on TikTok.
Expiry: 13 months

Cookie name: _uetmsclkid
Cookie domain: www.britishairways.com
Purpose: Cookie identifies Bing Ads traffic. Stores performed actions on the website.
Expiry: 30 days

Cookie name: _uetsid
Cookie domain: www.britishairways.com
Purpose: Bing Ad loader. Collects anonymous information about how visitors use BA.com.
Expiry: 1 day

Cookie name: _uetvid
Cookie domain: www.britishairways.com
Purpose: Bing Ad loader. Collects anonymous information about how visitors use BA.com.
Expiry: 1 day

Cookie name: __vt
Cookie domain: tripadvisor.com 
Purpose: Supports Tripadvisor functionality on the website and/or tracks user interactions on the website for digital advertising campaigns.
Expiry: A few seconds