Booking guidelines and tips
Accepted forms of payment
British Airways has extended its payment policy, so that you can use your credit card as well as PayPal to pay online for flights departing from a wide range of countries, including your country of residence. There are some restrictions about the countries you can book travel from, so please check the 'Country of Departure' list on the Homepage.
If you need to make a booking which departs from a country not included on the 'Country of Departure' list, please call your local British Airways office to find out if your booking can be made over the phone. Alternatively, you can book in person at an Airport ticket desk.
Why do we need to know how many young adults are travelling?
Air Passenger Duty (APD) no longer applies to passengers aged between 12 and under 16 years old travelling in Economy after 1st March 2016. For travel on or after this date, we need to know if anyone in this age range is travelling so we don't charge you APD for them.
Why can't I book online for a young adult to travel alone?
Due to the changes we have made to ba.com to stop charging APD for young adults, you are currently unable to make online bookings for young adults to travel alone.
If the flights you want to book will have been flown by 29th February 2016, you can still book online by using the 'Adult' passenger type as APD is still be payable if they are travelling before 1st March 2016. Alternatively, please contact your local British Airways office to make your booking.
Children travelling alone
If your child is under 12 years of age and travelling alone, or with another passenger who is under 16 years of age, you cannot make their booking online. The child will be required to travel using our supervised service called Skyflyers Solo. There is a charge for this service when travelling on British Airways flights, so please contact your local British Airways office to book.
If your child is between 12-18 years of age, travelling alone and you would like to request the supervised Skyflyers Solo service, your booking cannot be made online. Please contact your local British Airways office
You can book up to nine people in one booking online. For group bookings of more than nine people, please contact your local British Airways office.
Avoid peak travel times
You can use these searches to find the most appropriate ticket.
- 'Lowest price': The lowest fare available on the flights you selected. Changes and refunds to these fares may not be permitted or may be permitted upon payment of a penalty fee and possible increase in fare.
- 'Flexible ticket': The fare available on the flights you selected that permits changes and refunds with no penalty fees.
Upgrading with Avios
Upgrading with Avios is only available if you have bought a ticket in a specific selling class. Find out more about upgrading with Avios.