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Frequently asked questions

What should I do if the name on my passport has changed since I made a booking and my names now don’t match?

Last updated: 23 April, 2024

If you have changed your name for any reason, including marriage, divorce or by deed poll, the names on your ticket and passport must match in order for you to travel.

All your other required travel documents must also be in the same name as your flight ticket, including visas and ESTAs.

If you need to change your name on an existing ticket to match the name on your passport, you can contact us.

There's no charge for this type of change, however if the taxes, fees and carrier charges on your ticket have changed since you made the original booking, you’ll need to pay the difference. You may also need to provide us with proof of your identity to make this change.

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