Przegląd

An impressive range of facilities awaits you at the resort. Discover Ava Bay, a stunning pool complex featuring six beautiful pools, including one exclusively for adults. Among these pools is the LVC Pool, exclusively for LVC members, as well as Sunny’s Water Park, providing hours of fun for the kids. The adults-only DEZ Pool is set to open in late November 2025, featuring a refined atmosphere, infinity-edge and panoramic sea views. With three swim-up bars, private cabanas, sunbeds, and lounge chairs, all set against breathtaking ocean views, Ava Bay the perfect spot to unwind. Its crystal-clear saltwater makes it a man-made paradise, ideal for both kids and adults to enjoy swimming, sailing, kayaking, and playing. Plus, full-service snacks and drinks are available throughout the day for the ultimate relaxation experience.

Get your heart racing at FIIT, the resort's state-of-the-art fitness centre. Offering dedicated studios for yoga, Pilates, and spin, as well as a full range of cardio and weight training equipment, FIIT has everything you need for a great workout. Enjoy group fitness classes, personalised training sessions, and high-performance workout gear. Relax at the Spa at AVA, a tranquil sanctuary offering over 50 peaceful treatment rooms, complete with a full hydrotherapy circuit, as well as a sauna and steam rooms. Choose from an extensive menu of facials and body treatments and unwind in the spacious recovery lounge with sparkling poolside views. Open daily from morning until early evening, it's the perfect place to rejuvenate. For added pampering, visit the resort’s beauty salon for a range of luxurious beauty treatments and styling services.

While you enjoy some well-deserved ‘me time’, you can relax knowing that your little ones are in good hands. Ava Kids is a dedicated club for children aged four to 12, featuring a range of activities such as arts and crafts and marine life exploration. Trampolines, and an incredible water park, open from morning until night. There’s also a designated play area for toddlers and parents, as well as nanny services available for those much-needed adults-only moments. Please note that children under four must be accompanied by an adult. For teens aged 13 to 17, The Lounge offers a vibrant hangout spot, complete with basketball, ping pong, bowling, AR games, and a snack bar for a fun-filled experience.

Accommodation details

Address:

Blvd Kukulcan 25.3 Hotel Zone
Hotel Zone
Quintana Roo
Mexico
Cancun
Mexico
77500

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00

Location:

10.7 mi / 17.2 km from city centre

General facilities

  • Health club
  • Playground
  • Laundry/Valet service
  • Business center
  • Sauna
  • Baby sitting
  • Spa
  • Children's nursery
  • Coffee shop
  • Concierge desk
  • Exercise gym
  • Internet services
  • Tennis court
  • Beauty shop/salon
  • Solarium
  • Ironing board
  • Currency exchange
  • 12 Restaurant
  • 6 Pool
  • Aerobics instruction
  • Whirlpool
  • Jacuzzi
  • Outdoor pool
  • 1 Children's pool
  • 5 Lounges/bars
  • Pool Bar
  • Golf
  • Room service
  • Game room
  • Dry cleaning
  • Shop
  • Kids Club
  • Massage services
  • Indoor pool
  • Safe deposit box
  • Driving range
  • Elevators
  • Live entertainment

Other facilities

An impressive range of facilities awaits you at the resort. Discover Ava Bay, a stunning pool complex featuring six beautiful pools, including one exclusively for adults. Among these pools is the LVC Pool, exclusively for LVC members, as well as Sunny’s Water Park, providing hours of fun for the kids. The adults-only DEZ Pool is set to open in late November 2025, featuring a refined atmosphere, infinity-edge and panoramic sea views. With three swim-up bars, private cabanas, sunbeds, and lounge chairs, all set against breathtaking ocean views, Ava Bay the perfect spot to unwind. Its crystal-clear saltwater makes it a man-made paradise, ideal for both kids and adults to enjoy swimming, sailing, kayaking, and playing. Plus, full-service snacks and drinks are available throughout the day for the ultimate relaxation experience.

Get your heart racing at FIIT, the resort's state-of-the-art fitness centre. Offering dedicated studios for yoga, Pilates, and spin, as well as a full range of cardio and weight training equipment, FIIT has everything you need for a great workout. Enjoy group fitness classes, personalised training sessions, and high-performance workout gear. Relax at the Spa at AVA, a tranquil sanctuary offering over 50 peaceful treatment rooms, complete with a full hydrotherapy circuit, as well as a sauna and steam rooms. Choose from an extensive menu of facials and body treatments and unwind in the spacious recovery lounge with sparkling poolside views. Open daily from morning until early evening, it's the perfect place to rejuvenate. For added pampering, visit the resort’s beauty salon for a range of luxurious beauty treatments and styling services.

While you enjoy some well-deserved ‘me time’, you can relax knowing that your little ones are in good hands. Ava Kids is a dedicated club for children aged four to 12, featuring a range of activities such as arts and crafts and marine life exploration. Trampolines, and an incredible water park, open from morning until night. There’s also a designated play area for toddlers and parents, as well as nanny services available for those much-needed adults-only moments. Please note that children under four must be accompanied by an adult. For teens aged 13 to 17, The Lounge offers a vibrant hangout spot, complete with basketball, ping pong, bowling, AR games, and a snack bar for a fun-filled experience.

Dining information

Discover the vibrant flavours of Cancun through the resort’s diverse array of eateries.. From relaxed food markets to exquisite fine dining, this resort offers something to please every palate. Kickstart your morning with a house-roasted specialty coffee at Aroma Cafe & Bakery, a cosy spot open for a quick pick-me-up throughout the day. Breakfast is served at the Plaza MX buffet, where you’ll dive into a fantastic selection of locally prepared, authentic Mexican dishes bursting with regional flavours, complete with panoramic sea views from floor-to-ceiling windows. This lively spot also offers all-day dining, so you're welcome to return for lunch or dinner. If a poolside brunch is more your style, you’ll enjoy light bites and refreshing drinks at The Pods, with food and beverage services operating from mid-morning to early evening. Head to Konos Ice Creams when you need a moment to cool off with a delicious, house-made ice cream in hand.

For a dinner of melt-in-the mouth meat dishes, head to Black Iron Steakhouse. This restaurant offers decadent cuts seared to perfection, alongside a variety of vegan and vegetarian dishes. Paired with lively music and a bustling atmosphere, this is the perfect spot for a satisfying group dinner. Alternatively, indulge in an upscale culinary experience at Veranda, where you’ll discover a menu of authentic Italian dishes. Savour house-made pastas, wood-fired Neapolitan pizzas and refined classics, with standout dishes including the grilled octopus and truffle risotto. The ambiance is enhanced by a wood-burning pizza oven, live pasta-making station, a walk-in wine cellar and soft live instrumentals. If you’d prefer a more convivial dinner, explore modern Mexican cuisine at Copal’s Taqueria. Showcasing regional specialties crafted from sustainably sourced local ingredients, you can enjoy house-made tortillas, tacos, surf-and-turf dishes and more. Pair your meal with five house-made salsas, ranging from mild to fiery, for an authentic taste of Mexico.

Expertly crafted Japanese cuisine awaits you at Kita, where you’ll find authentic teppanyaki in an entertaining show-cooking environment. Set amongst the high wood beams and glowing paper lanterns of traditional Japanese interior design, this restaurant offers a selection of meat, fish and noodles prepared tableside, alongside sushi and classic Japanese fare for those that prefer to keep it simple. Meanwhile, the laidback Livo offers the chance to delight in traditional Greek cuisine, with everything from flavourful shawarma to freshly prepared seafood. Enjoy an extensive selection of classic mezze, perfect for sharing and savouring the authentic tastes of Greece.

There are also two adults-only restaurants at the resort. Chez Moi is the perfect spot for a date night, serving up flavourful French cuisine in a romantic, Parisian-inspired atmosphere. This restaurant offers delicate fine-dining made with locally sourced ingredients, complete with flawless presentation. The second adults-only restaurant is Bao, set against a serene oceanside backdrop and offering a vibrant fusion of East Asian flavours. Discover a diverse array of delectable dishes with influences from Chinese, Japanese, Thai, Malaysian, Vietnamese and South Korean cuisines. Please note that all of the above restaurants operate a resort elegant dress code for dinner.

The resort offers an exciting mix of vibrant nightlife options, from high-energy clubs to sleek bars and classic cocktail lounges, all set against stunning oceanfront views. Enjoy refreshing drinks at three swim-up pool bars, serving until early evening. For a modern twist, visit Digit, a sleek lobby bar showcasing dynamic digital artwork from day to night. The Cocktail Bar provides a vibrant atmosphere with expertly crafted cocktails, available from mid-morning to late night. Cantina by Casa Jugadores brings the spirit of a traditional Mexican cantina, with live local music, craft beer, cocktails, and bar snacks. For an unforgettable night out, head to DEZ Nightclub, where specialty drinks, dance music, and occasional celebrity DJs will keep the energy high.

Informacje dodatkowe

Please note that a resort elegant dress code is in place for all dinner restaurants. This includes Black Iron Steakhouse, Veranda, Copal’s Taqueria, Kita, Livo, Chez Moi and Bao.

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