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What you need to know

Additional entry requirements and restrictions have been introduced due to COVID-19. These differ from country to country and may be subject to change with very little notice.

Please check the UK Government’s step-by-step guide to travelling abroad for the latest information.

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Check entry requirements

Find the latest rules for your outbound and return journey

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Find useful resources

Travel apps, visas, flight connection rules and more

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Check travel and health requirements by country

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    Use our search to find COVID-19 test requirements, quarantine rules and entry restrictions for your destination.

Check travel requirements

We have additional entry requirements for several countries. Please read the relevant section if you are travelling to, or transiting through, these countries.

For further information about worldwide travel, please check the UK Government’s travel advice and entry requirements by country

It is your responsibility to check the latest travel advice and entry requirements for your outbound and return journey, including any flight connections.

Book COVID-19 tests

You must book any necessary COVID-19 tests for your outbound and return journey, to be taken within the required timeframe for travel (usually within three days of departure)

Useful resources

Save time at the airport with the VeriFly App

The app that checks your COVID-19 health documents before you travel so you can quickly get through the airport.

  • You can quickly review the travel requirements for your journey.
  • It's easy to keep all your COVID-related documents in one place.
  • App verification means you can use online or self-service check-in to speed up your journey.
  • You can fast-track through the airport with VeriFLY priority lanes (available at selected airports).

Availability

Outbound routes from the UK - Available on selected outbound routes (including all destinations in Antigua, Bahamas, Barbados, Canada, Croatia, France, Ireland, Jamaica, St Lucia and USA).

Arrivals into the UK - Available on all international flights into the UK.

How to use VeriFLY:

  • Simply download the App to your iOS or Android device
  • Create an account and add your flight details to see the requirements.
  • You can upload your negative COVID-19 test results, which must be taken in the required time frame applicable to your journey.
  • You’ll receive a green check mark when you’ve met the requirements, which you can use to pass through the airport with ease.
  • Look out for dedicated VeriFLY check-in and fast track lanes.

VeriFLY is a third-party travel readiness app, provided by Daon. Using this third-party service is optional. You’ll be able to present a test certificate and other documentation at check-in if you prefer. Please remember, it is your responsibility to check and observe all of the latest health and entry requirements applicable to your journey before you travel.

Visas

Depending on your nationality and the purpose of your journey, you may need a visa or an equivalent form of authorisation for every country you enter as part of your journey — even if you are only connecting from one flight to another. This is in addition to a valid passport.

Check if you need a visa via the IATA Travel Centre - it's free to check and also includes passport and health requirements, as well as customs, currency and airport information.

Your responsibility

Each passenger is responsible for checking and conforming with the entry and exit requirements at their arrival and return destinations. If you have made a booking on behalf of someone else, you must provide them with this information. Requirements may include temperature checks, proof of negative PCR COVID-19 tests or completion of forms. Please be aware that if you fail to comply with these requirements you may not be able to travel or be allowed to enter your destination.

 

What if you’re unable to travel?

If you’re unable to travel, please don’t come to the airport. If you need to change your booking, please log into Manage My Booking to see which rebooking options are available to you.

Alternatively, you can call us and we’ll talk you through your options.

 

What are the travel rules for flight connections in the UK?

If you’re transferring, you still need to meet the requirements to be able to fly.

UK Government rules mean there are restrictions on flight connections based on where you’re connecting to and if you have visited any high-risk red list countries in the last 10 days. You must follow the rules for the highest risk country or territory you have been in, or passed through, in the previous 10 days which may include transit stops.

Connecting to destinations within the UK, Ireland, the Channel Islands or the Isle of Man (the Common Travel Area)

If you have not travelled through a red list country in the last 10 days, you can continue your onward journey in England. You’re still able to connect flights at London Heathrow, Gatwick or any other UK airport, but you must stay airside (do not pass border control) and go straight through Flight Connections. You still need to comply with the entry requirements for your final destination. Please remember to follow the advice if you’re travelling to Scotland, Wales or Northern Ireland.

If you have travelled through a red list country in the last 10 days, you must stop your journey at your first point of arrival in England. You must book a quarantine hotel and arrange COVID-19 tests. You still need to comply with the entry requirements for your final destination. Please remember to follow the advice if you’re travelling to Scotland, Wales or Northern Ireland.

Connecting to destinations in the Rest of World

For destinations in the rest of the world (outside the Common Travel Area), you won’t need to stop your journey. You’re still able to connect flights at London Heathrow, Gatwick or any other UK airport, but you must stay airside (do not pass border control) and go straight through Flight Connections. If you do not pass border control, you will not need to quarantine. You still need to comply with the entry requirements for your final destination.

Further restrictions: Other rules which you must follow

Please check gov.uk website for the requirements and anything else you will need to follow e.g. transit visas.

Anyone transiting through the UK who passes through immigration, but who is not travelling directly to the next airport, or has an overnight connection, is required to comply with UK Government restrictions, including booking a quarantine hotel and COVID-19 tests if you have travelled through a red list country in the last 10 days. You should only travel directly to the airport when it is time to catch your next flight.

For more information, including advice on completing the Passenger Locator Form, please visit the UK Government website.

Find more information about flight connections.

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COVID-19 insurance

Our partner, Europ Assistance, offers COVID-19 travel insurance for customers in the UK and some other countries.

Find out more

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Discounted COVID-19 tests

Find deals on tests in the UK and tests to use abroad. Plan your testing now to help your journey run smoothly.

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