We're able to carry a recognised assistance dog free of charge in the cabin of all our flights. Here's more information about the service we can offer.
An assistance dog is one which has been specifically trained to assist a disabled person and certified by an organisation that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF), the accrediting bodies for assistance dog organisations worldwide.
Emotional support dogs that are not recognised as assistance dogs by the above organisations are not allowed to travel in the cabin. In this case, please book your dog to travel as a domestic pet.
If you're entering the UK, your dog must meet the requirements of DEFRA's Pet Travel Scheme.
If you're travelling to a different country, please check with the relevant embassy or consulate for any regulations or restrictions.