Occidental at Xcaret Destination is an all-inclusive hotel in the heart of Riviera Maya. Amongst its world-class facilities is a stunning private beach with a man made cove – perfect for snorkelling and a choice of beautiful pools. The hotel also offers a kid’s club, several restaurants and bars along with entertainment for day and night.

Spectacularly positioned on a pristine shoreline, the Occidental at Xcaret Destination (formerly Occidental Grand Xcaret) is steps away from the natural paradise that is Xcaret Park. Xcaret Park is located within walking distance of the hotel. The eco-archaeological park includes a Mayan village and underwater caves (called cenotes). Visitors can observe butterflies, tropical birds and other indigenous species in their natural habitat, and swim with dolphins' experiences are available. Surrounded by verdant jungle and meandering waterways in the heart of the Riviera Maya, it is less than an hour south of Cancun International Airport and just 10 minutes from Playa del Carmen.

Unwind after a long day discovering the resort’s natural beauty in spacious rooms and suites, which showcase traditional Mexican-style décor with contemporary touches. Meanwhile friendly, helpful staff are ready to attend to your every need. You might even spot the odd monkey or iguana on the hotel grounds. 

Accommodation details


Carretera Federal Chetumal Pto. Juarez
Km. 282, Nº 307, Solidaridad

Check-in Details:

Normal Check-in: 15:00
Normal Check-out: 12:00


44.6 mi / 72.0 km from city centre

Room types and facilities

Total Number of Rooms - 765


Sleeps 4, Bed Type: King(s) or double(s)  Satellite television, Minibar, Air conditioning, Private bathroom, Separate Shower, Balcony/Lanai/Terrace, In Room Movies, Television

Deluxe Concierge

Sleeps 4, Bed Type: King(s) or double(s)  Satellite television, Trouser/Pant press, Minibar, Ceiling fan, Air conditioning, Private bathroom, Separate Shower, Balcony/Lanai/Terrace, Television

Junior Suite

Sleeps 3, Bed Type: King(s) or double(s)  Satellite television, Minibar, Air conditioning, Private bathroom, Separate Shower, Balcony/Lanai/Terrace, In Room Movies, Television


Sleeps 4, Bed Type:   


Sleeps 4, Bed Type:   

General facilities

  • Health club
  • Playground
  • Laundry/Valet service
  • Business center
  • Sauna
  • Onsite laundry
  • Baby sitting
  • Non-smoking rooms (generic)
  • Spa
  • Complimentary in-room coffee or tea
  • Coffee shop
  • Concierge desk
  • Exercise gym
  • On-Site parking
  • Hair dryer
  • Off-Site parking
  • Nightclub
  • Internet services
  • Tennis court
  • Beauty shop/salon
  • Solarium
  • Ironing board
  • Hairdresser/barber
  • Currency exchange
  • 11 Restaurant
  • 7 Pool
  • Aerobics instruction
  • Whirlpool
  • Jacuzzi
  • 1 Children's pool
  • Parking
  • 10 Lounges/bars
  • Pool Bar
  • Room service
  • Shop
  • Kids Club
  • Massage services
  • Water sports
  • Safe deposit box
  • Elevators
  • Live entertainment
  • Steam bath

Other facilities

At the hotel you’ll find five freshwater pools, one saltwater pool for adults only and a kids' pool. There’s drinks service around the pools and plenty of loungers. Children can enjoy a variety of supervised activities and entertainment at the kids’ club, while parents can relax in the spa or keep fit in the gym. You’ll find tennis courts, volleyball, mini golf, a games room and day and nighttime entertainment. Please note that babysitting, bike rentals, business centre and room service all incur additional costs.

Dining information

Open for breakfast, lunch and dinner, Le Buffet offers international buffet dishes. For dinner there’s a steakhouse, Los Olivos Mediterranean or D’Oriental Asian cuisine each with a smart casual dress code. You can savour genuine Mexican cuisine at La Hacienda while Paco’s Tacos plates up traditional Taco’s and Mexican appetizers. Enjoy pizzas at La Piazza or seafood specialties at El Pescador. For a lighter option, El Lago boasts a menu of snacks, and the Beach Club serves an alternative breakfast and lunch. There’s a range of bars from the open-air lobby bar with fruity cocktails to the sports bar with snacks, drinks and an evening disco.

Please note a reservation may be required in some restaurants. 

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