Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hours

Telephone: +90 (0) 850 282 5600
Monday - Friday
10:00-19:00

collapsedshowEnquire about an existing hotel or car rental booking
Contact details and opening hours

Telephone: 00800 448 825 935
Monday - Friday
10:30-14:00, 15:30-18:30

collapsedshowEnquire about group travel bookings
Contact details and opening hours

Telephone: +90 (0) 850 282 5604
Monday - Friday
10:00-12:00, 14:00-16:00

collapsedshowContact Customer Relations
Contact details and opening hoursAddress

Telephone: +90 (0) 850 282 5600

British Airways Plc
Customer Relations
PO Box 286118
28361 Bremen
Germany
collapsedshowHelp with your delayed baggage
Contact details and opening hoursWebsite and email

Telephone: +90 (0) 212 444 0 487

Report and track delayed baggage online

collapsedshowGet help with baggage claims
Contact details and opening hoursWebsite and email

Telephone: +90 (0) 212 463 30 00 extn 1256

Baggage claim form (in English)

Baggage claim form (in Turkish)

Help and advice about lost and damaged baggage