Telephone numbers and addresses

Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices.

The majority of our calls are managed by British contact centres.



collapsedshowMake a new booking, change an existing booking or other enquiries
Contact details and opening hours

Telephone: +966 92 000 2215
Daily, 24 hours a day

collapsedshowEnquire about group travel bookings
Contact details and opening hours

Telephone: +966 92 000 2215
Daily, 24 hours a day

collapsedshowContact Customer Relations
Contact details and opening hoursAddressWebsite and email

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)
08:30 - 13:00 hrs / 15:30 - 19:00 hrs
Saturday - Thursday

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom

Complaints and claims

collapsedshowHelp with your delayed baggage
Contact details and opening hoursWebsite and email

Telephone: +966 12 690 9877 (JED)

Telephone: +966 11 221 2212 (RUH)

Report and track delayed baggage online

collapsedshowGet help with baggage claims
Contact details and opening hoursAddress

Fax: +44 (0) 17 8788 3195
(for sending copies of documents or receipts)

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
Please quote your ten digit file reference (eg: LHRBA12345)