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The British Airways experience More than a flight

The British Airways Experience is more than a flight. For us, it’s about making every single journey special. For you, it’s about feeling relaxed and secure from airport to boarding and beyond.

World class standards

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You and your family

You’ll find generous baggage allowances, child seats, entertainment for your little ones and priority boarding to help you on your way.

Travelling with your family

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Onboard food and drink

Enjoy great quality food and drink including a range by Michelin-starred chef, Tom Kerridge. We source with integrity and serve safely to you at your seat.

View our menus

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Relax in our lounges

Experience the extra-special way to travel, with delicious food, plenty of space and safe, attentive service.

Explore our lounges

From Economy to First

Whether you're enjoying movies in Economy, flat-bed seats in Business or pyjamas in First, you can expect the same uniquely British service across all our cabins.

Select your travel cabin

BA Better World

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Welcoming you on board

We’re creating a diverse and inclusive workplace where everyone can thrive, and extend this sense of belonging and wellbeing to you.

Find out more

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Taking climate action

Sustainability is important to you and to us, which is why we’re reducing emissions and waste and investing in alternatives while enabling you to offset and take action.

Find out more

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Helping others

We’ve supported communities in the UK and overseas for more than 30 years. Our new Community Fund will deliver even more life-changing opportunities.

Find out more

Looking after you, every step of the way

Call centre staff.

Help and support

If you need any assistance we’re here for you. With support teams around the world, we’ll always be local to you and able to help.

Contact us

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Passenger Assistance

We offer a caring disability and mobility assistance service throughout your journey. Contact us with your requirements and we'll arrange everything for you.

Get assistance

We're here for you now, as we have been for the last 100 years

Our routes around the world

We’ll fly you to the world’s greatest cities, taking you straight to their most conveniently located airports with a choice of times most suitable for you.


See our routes

Book with Avios

Use your Avios for reward flights, upgrades, hotels, car hire and more.

Use your Avios

Book with an eVoucher

It's easy to make a booking online with your eVoucher.

Using your eVoucher

Travel insurance

Our insurance partner offers COVID-19 travel insurance for customers in the UK and some other countries.

Find out more